Lidl recall warning as supermarket apologises to customers

A Lidl spokesman said: “If you have bought the above product we advise you not to eat it." <i>(Image: Andrew Matthews/PA Wire)</i>
A Lidl spokesman said: “If you have bought the above product we advise you not to eat it." (Image: Andrew Matthews/PA Wire)
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Lidl has apologised to shoppers after it was forced to recall a snack product.

The supermarket is recalling Snaktastic Multigrain Bites Sour Cream & Black Pepper because it may contain pieces of foil.

The affected bags have a best before date of April 4 and a batch code of 207 345.

A spokesman for the Food Standards Agency (FSA) warned: “Lidl GB is recalling the above product. Point of sale notices will be displayed in all retail stores that are selling this product.

“These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product.

“If you have bought any of the above product do not eat it. Instead, return it to a Lidl GB store for a full refund.

“For further information contact Lidl GB’s Customer Care team on 0203 966 5566 or at customer.care@lidl.co.uk .”

A Lidl spokesman added: “No other Snaktastic products in Lidl GB stores are affected by this recall.

“If you have bought the above product we advise you not to eat it.

“We apologise for any inconvenience caused and thank you for your cooperation.”


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What is a product recall?

If there is a problem with a food product that means it should not be sold, then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product).

The FSA issues Product Withdrawal Information Notices and Product Recall Information Notices to let consumers and local authorities know about problems associated with food.

In some cases, a 'Food Alert for Action' is issued.

This provides local authorities with details of specific actions to be taken on behalf of consumers.

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