Vodafone users have been reporting issues with the broadband provider this afternoon (July 9).
They were left struggling to use their broadband when the platform went down.
Issues started at around 3pm with users complaining that they couldn't get their broadband to work.
They were also having issues with the internet on mobile devices.
Problems were recorded by VodafoneThree users across the UK on Downdetector, including London, Birmingham, and Reading.
Of the problems reported, 86% relate to broadband internet, while 7% are with mobile internet.
A further 4% of problems were linked to mobile phones.
One person complained on X: "Ahh Vodafone broadband down again. What a shock.
"Maybe you should invest in something that doesnt cut out with abit of heat eh".
Vodafone recently merged with fellow phone network Three, renaming it VodafoneThree.
Newsquest has contacted VodafoneThree for comment.
What is Downdetector?
Downdetector is an online website that allows users of popular services, including X, Instagram, Facebook, Virgin Media, and more to report if they are having trouble with the services.
The site only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.
Describing itself on its website, Downdetector is “where people go when services don’t work.”
The website monitors disruptions to various key services including the internet, web hosting platforms, banks, social media and more.
You can see the full methodology and learn more about how Downdetector collects status information and detects problems via its website.
In short, users can get involved by submitting any issue reports on the platform.
Problem indicators are also collected from social media and other factors on the web, Downdetector explained.
These reports are then validated and analysed in real-time.
An incident is then detected if the number of reports is significantly higher than the typical average for that particular service.
When a user goes to investigate the issue, they can see what the most reported problems are currently and check if their area is one of the outage hotspots.
Have you had any issues with Vodafone today? Let us know in the comments.
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