York tip booking system may have unintended consequences

Not only is there a significant risk that the administrative burden means that there may be significantly increased illegal fly-tipping and similarly significantly less recycling. No doubt, the council will have data in due course that shows whether there are fewer visits to the tip.

Moreover, York council’s dreadful digital capability makes the process of booking a time an arduous task.

Rather than set up a simple app which you can sign into and thereby book a time, the current system means one needs to scroll through seven separate screens, inserting various personal information, reading long streams of text and answering various questions. Alternatively, you can make a phone call and spend 10 to 15 minutes organising the same.

Going to the tip is rarely something that is organised, rather something done on the spur of the moment.

And on top of that, I was then asked for proof of my address today when I went to the tip - despite providing all the information online beforehand.

Richard Bridge, Holgate Road, York

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