A RESIDENTIAL care home in North Yorkshire has been rated as Good following a visit from a watchdog.
Care Quality Commission (CQC) inspectors found Highfield Care Home in Tadcaster was providing quality support to all 35 residents living in the home during their recent inspection.
Highfield is a residential home that offers support to adults of all ages, including those living with dementia, and is registered for 66 people.
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The report, which was based on an assessment that took place from September 24 to October 1, said that the home was rated Good in all categories: Safe, Effective, Caring, Responsive, and Well-led.
Inspectors found that staff had received training in safeguarding people from abuse and understood their responsibilities; they were well-equipped to support residents while managing risks and respecting individual choices.
The report said: "There were sufficient staff deployed, and staff received the training and support they needed to undertake their roles effectively."
During the inspection, concerns were raised regarding the management and administration of medicines, which were found to be safe on one unit but not consistently on another, but the report said the manager acted ‘promptly’ by implementing additional oversight and checks.
The report stated: "Action was taken during the first day of our inspection to increase oversight and put in extra checks and systems to immediately respond to our findings."
The CQC also commended the home for its thorough assessments conducted with residents and their relatives prior to their admission.
Care records were regularly reviewed and updated, ensuring that staff worked effectively with health and social care professionals.
The report indicated that assessments of residents' capacity and Deprivation of Liberty Safeguards (DoLS) applications were made where necessary.
Residents and their families said they were satisfied with the care provided at Highfield Care Home described being as friendly and relaxed, with staff treating residents with empathy and respect.
One relative said: "I would recommend it very highly. I would say you couldn’t do any better than putting your relative here. The staff are wonderful and supportive."
Residents reported feeling safe and well-cared for, with one saying: "I do feel safe, they look after me well, the carers are pretty good and very kind."
They also praised the manager as being brilliant, very kind, and attentive.
Luke Curley, general manager at Highfield said: “We are delighted that Highfield was rated ‘Good’ overall following the CQC’s most recent inspection. The team at Highfield always strive to provide the best possible quality care for everyone who lives at the home.”
The full CQC report can be read at www.cqc.org.uk/location/1-19333965548/reports/AP15999/overall
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