All we know as Three, Vodafone, EE and BT went down today

On Thursday (July 24), thousands of customers at Three, Vodafone, EE and BT took to Downdetector to report issues with services.

The majority of issues were thought to be causing problems for people using their mobile phones.

Someone on X said: "I guess the network is down again I can’t make or receive calls DL3 postcode."

@VodafoneUK phone down. Whats popping? #blackout #Vodafone #EE #O2

— Justin Credible (@FlooringGuru82) July 24, 2025

Another posted: "@EE yet again network down. Can’t receive calls yet can make and send messages."

Meanwhile, a BT user shared: "@bt_uk HELP. Landline is down can't make or receive calls."

A BT spokesperson said: “We’re currently addressing an issue impacting our services. We apologise for any inconvenience caused; we’re working urgently to fix this issue and will provide a further update as soon as possible”.

Additionally, this person shared on social media: "3 is down, 02 intermittent, currently Vodafone can make calls. Cyberattack?"

Three have confirmed that there were no issues with the network.

Top Tips for faster Broadband

Was O2 down today? Mobile network provider issues update

O2 told Newsquest that the network was also "operating entirely as normal today".

In a statement, it said customers may have been having issues when trying to contact friends or family who were with operators experiencing issues today.

It added: "It’s not an issue with our network".

Vodafone has been contacted for comment by Newsquest.

What is Downdetector?

Downdetector is an online website that allows users of popular services including X (Twitter), Instagram, Facebook, Virgin Media and more to report if they are having trouble with the services.

The site only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.

Describing itself on its website, Downdetector is “where people go when services don’t work.”

The website monitors disruptions to various key services including the internet, web hosting platforms, banks, social media and more.

You can see the full methodology and learn more about how Downdetector collects status information and detects problems via its website.

In short, users can get involved by submitting any issue reports on the platform.

Recommended reading:

• Is there a problem with Vodafone? Thousands of users reporting problems

• Is BT down? Users complain about landline and broadband issues

• Is there a problem with EE? Customers report network issues

Problem indicators are also collected from social media and other factors on the web, Downdetector explained.

These reports are then validated and analysed in real-time.

An incident is then detected if the number of reports is significantly higher than the typical average for that particular service.

When a user goes to investigate the issue, they can see what the most reported problems are currently and check if their areas are in one of the outage hotspots.