I AM an avid charity shopper and one of my favourites has been the RSPCA shop in Gillygate. What’s happened?

This lovely shop was once a gem with welcoming staff, excellent customer service and a wonder of quality items and collectables. I would always find something to buy and help support the cause.

Something is missing, it has lost a sparkle and the shelves and rails seem to be lacking in content, as does the happy environment. Has anyone else noticed the change; I cannot be the only one?

Come on guys – bring back what is missing, or you may be missing more customers.

Miss V Stier, York Road, Haxby, York.