WITH regards to the letter about missing buses (July 3), the lady was quite correct, but the bus company will not accept it. I was virtually told in a reply from the bus company that I had made it up.

I wrote twice to the depot, the first time I got a reply, but the second letter has been ignored. I told the route manager I was not a liar and I could name other people waiting for the No 5 at Clifford Street on that day. It took me ten minutes short of two hours to get from Clifford Street to Askham Lane.

The buses are a farce, as are the fares. I had three different fares quoted to get to the hospital and have to buy a £1 Rover ticket, yet passengers can travel from Stamford Bridge to the city centre for the same £1 return. The whole set-up is ridiculous.

Mrs J Dawson,

Robinson Drive,

Askham Grove, Acomb, York.

Updated: 10:38 Tuesday, July 10, 2001