YOUR article 'Boiling Point' (July 27) highlights what happens when repairs and communications go wrong.

I thought "Best Value - Compact" and all the various fancy schemes put before residents' associations would remove these problems.

This raised many questions about whether such schemes look good on paper.

Many tenants would like to see the return of annual inspections, as in years gone by, whereby all repairs are undertaken before they become major and cost the council more cash.

Keith Chapman,

Custance Walk,

Nunnery Lane,

York.

Updated: 11:19 Friday, August 02, 2002