I WAS amazed to read about the £20 ticket offer by GNER which is only available on-line. Because GNER is subsidised by the Government as a public service this offer is clearly discriminatory.
Many rail travellers these days, particularly in the North of England, the least prosperous area, do not have cars and computers of their own.
Are they expected to go cap-in-hand to one of their friends that have?
Here in York, where there is an excellent and helpful staff available at the station to issue tickets, it would not cost GNER any more to sell tickets in this way as they have in the past. After all the cheap Virgin tickets are available here.
GNER is York-based, staffed by York citizens. We should all have equal treatment.
R Whiting,
Redman Close,
York.
Updated: 11:19 Monday, August 12, 2002
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