AT 10.30am on Monday, I asked the Evening Press to tell some of its Wigginton readers why their telephones had been out of order since last Thursday and I am grateful for your information published the same day (January 6).
At one time, BT public relations would have seen it as a courtesy to subscribers to advise the Evening Press, which would have let us know the situation a full three days earlier; but in those days I doubt the fault would have taken so long to clear!
B Temlett,
Back Lane,
Wigginton,
York.
Updated: 12:22 Friday, January 10, 2003
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