OUT with hourly rates; in with fixed fees.
That was one of the formulae for the success of Arc Property Solicitors, of Princes Square, Harrogate, when it was set up by Richard Chan 13 years ago.
Could that be a major reason why this firm, which specialises in residential and commercial conveyancing, saw its financial performance double year on year? Why the number of its employees has soared to 12? Why Richard has set his sights on doubling in size over the next two years?
What is for certain is that Arc Property Solicitors is also aiming to become the Small Business Of The Year and Growth Business Of The Year in The Press Business Awards 2007.
The firm offers its conveyancing services nationally - and offers "spin off" litigation which complements the core business and allows them to recommend work to others in the legal world that buy into the same working ethos.
Richard said: "Arc is the only firm that has set out its stall in this way in the region, as it recognises that the days of jack of all trades' have all but gone. This was a brave move, but it has certainly paid off in the long run as the client can speak to anyone in the practice regarding their case, be it office junior right through to the senior partner."
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