IT WAS very interesting reading of our traumatic holiday experience (The Press, September 9).

There is just one point which we must put right. Shearings never contacted us once, either on return from our holiday or during the year it took them to agree damages.

I did contact them three times regarding other matters relating to the mis-selling of the tour, but not once did they ask how Wendy was feeling or how we managed to get home.

Their comments made it look like we were being troublesome, but we can assure you this was completely untrue.

Geoff Newton, Ruffa Lane, Pickering.