Online conmen trick Acomb pensioner

A PENSIONER from York has warned computer users to be vigilant after he fell prey to a cyber-scam costing him £124.

Alfred Redpath, 71, from Acomb, said he has had to change bank account details and boost his computer security after the fraudsters, who claimed to calling on behalf of software giant Microsoft, gained access to information on his PC.

He said: “They rang me on Monday morning telling me they had been informed by Microsoft that I had a lot of viruses on my computer, but said they could get rid of them for me.”

After allowing remote access to his computer and transferring payment to the fraudsters, Mr Redpath realised he had been the victim of a scam and called the police.

He said: “They have taken £124 off me and they also have access to my computer so they can do anything now.

“Everything is going to have be changed – my bank account details, emails, everything.

“I fell for it but I don’t want other people to.”

A spokeswoman for North Yorkshire Police said: “Please don’t be taken in by cold callers, politely decline their services and put the phone down. And don’t ever give your personal details or passwords to anyone.”

She said neither Microsoft nor their partners make unsolicited phone calls to charge for computer security or software fixes.

Police cyber-crime experts said once somebody has given criminals access to their computer, victims could be tricked into installing malicious software which captures data, such as online banking user names and passwords.

Other scams include requesting credit card information then charging for non-exixtent services.

Victims could also be directed to fraudulent websites asking for credit card and other personal or financial information.

Comments (8)

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8:57am Wed 16 Jan 13

MrsHoney says...

I had the same thing a few years ago. I just said can I take a contact number and ring you back? Which of course I never did (and the bloke on the phone got quite annoyed with me for not realising the urgency of my virus - lol). I suppose there will be some people who don't know enough about technology to realise it's a bogus call.
I had the same thing a few years ago. I just said can I take a contact number and ring you back? Which of course I never did (and the bloke on the phone got quite annoyed with me for not realising the urgency of my virus - lol). I suppose there will be some people who don't know enough about technology to realise it's a bogus call. MrsHoney

10:13am Wed 16 Jan 13

Saywhat says...

More awareness needs to be made nationally of this type of thing. There are many vulnerable people. There are also a lot who are still not understanding that you just don't give out personal details to someone who just rings you "off speck". When will people learn.
A few months ago, someone rang me to tell me I had a virus on my compter.
He then went on to tell me what service provider I used and phone company etc etc. All of which was totally incorrect.
I told him I knew he was a scam and he got annoyed.
I just hung up the phone.
It's easy to do - just hang up on them. You don't even have to speak.
More awareness needs to be made nationally of this type of thing. There are many vulnerable people. There are also a lot who are still not understanding that you just don't give out personal details to someone who just rings you "off speck". When will people learn. A few months ago, someone rang me to tell me I had a virus on my compter. He then went on to tell me what service provider I used and phone company etc etc. All of which was totally incorrect. I told him I knew he was a scam and he got annoyed. I just hung up the phone. It's easy to do - just hang up on them. You don't even have to speak. Saywhat

10:15am Wed 16 Jan 13

YorkPatrol says...

I'm not sure old people should have computers
I'm not sure old people should have computers YorkPatrol

10:24am Wed 16 Jan 13

Osbaldwick Lad says...

I have had at least 20 calls from these people. I tell them to **** off and put the phone down.
I have had at least 20 calls from these people. I tell them to **** off and put the phone down. Osbaldwick Lad

11:48am Wed 16 Jan 13

Mork says...

This has been going on for at least 2 years that I know of I tell them there is no way microsoft could know this as I don't have a computer.
This has been going on for at least 2 years that I know of I tell them there is no way microsoft could know this as I don't have a computer. Mork

1:04pm Wed 16 Jan 13

xtc says...

Did he really think he s that important that Microsoft would call him?just shows the amount of gullible people out there.
Did he really think he s that important that Microsoft would call him?just shows the amount of gullible people out there. xtc

2:53pm Wed 16 Jan 13

TheTruthHurts says...

In fairness xtc he is 71, and if you generally follow the news there are often scare stories about a new type of virus or trojan etc.
'
I feel sorry for the guy and if there are any other elderly or vunerable persons that have had this happen to i would be happy to assist in cleaning their computers and updating anti virus/anti malware software in order to give them confidence in using their computers/internet again. i am a volunteer with Age UK and the press know my email to contact me.
'
Its the sort of thing that i could easily see my grandparents falling for
In fairness xtc he is 71, and if you generally follow the news there are often scare stories about a new type of virus or trojan etc. ' I feel sorry for the guy and if there are any other elderly or vunerable persons that have had this happen to i would be happy to assist in cleaning their computers and updating anti virus/anti malware software in order to give them confidence in using their computers/internet again. i am a volunteer with Age UK and the press know my email to contact me. ' Its the sort of thing that i could easily see my grandparents falling for TheTruthHurts

1:02am Thu 17 Jan 13

expubcrawler says...

We get calls like this on a regular basis.
All the callers appear to have Indian accents and also tell me I have a virus on my computer.
Older people are particularly vulnerable although I doubt the callers know the age of the people they rang.
We get calls like this on a regular basis. All the callers appear to have Indian accents and also tell me I have a virus on my computer. Older people are particularly vulnerable although I doubt the callers know the age of the people they rang. expubcrawler

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