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Complaints about editorial content – who to contact:
The Press is regulated by the Independent Press Standards Organisation and we seek to abide by the Editors’ Code which is enforced by IPSO.
The Code is available at www.editorscode.org.uk/the_code.php
Details of IPSO can be found at www.ipso.co.uk.
Complaints and requests for editorial corrections or clarifications should be referred to the editor in the first instance, who can be contacted as follows: by email to firstname.lastname@example.org or by post at The Press, 84-86 Walmgate, York, YO1 9YN.
It is essential that your email is headed “Complaint” in the subject line and contains the following information: your name, postal address, email address and telephone number; title of the publication concerned; date of publication; page number or website page address (or a copy of the story); and details of the complaint.
We may ask for more detail, but once the full details have been established, we will try to resolve any complaint brought under the Editors’ Code within 28 days.
If you are dissatisfied with our answer, you may then refer the matter to IPSO.
You can contact IPSO by email at email@example.com or by post at IPSO, Gate House, 1 Farringdon Street, London EC4M 7LG (phone 0300 123 2220).
For complaints about non-editorial third party comments on website articles you should always use the “report this post” function next to the comment.