AROUND 600 properties in the areas of Helmsley, Nawton and Beadlam, North Yorkshire are still without gas following a failure in the gas supply yesterday evening.
Northern Gas Networks engineers are working to reinstate supplies.
Customers in the Helmsley area who have not been affected are requested to use gas appliances considerately to prevent any further loss of supply to the network while the repairs are being carried out.
Ian Cooper, Customer Operations support manager, Northern Gas Networks, said: “We apologise for the inconvenience this matter has caused. Letters are being hand-delivered to all customers affected, notifying them that our engineers may need to access their property to isolate the service at the emergency control valve.
“We are also asking customers in the vicinity who have not lost supply to limit their own use of gas to prevent further loss of supply to themselves and their neighbours. This is a temporary measure until such time that our engineers can rectify the supply issues.
“We appreciate your patience and thank you for your continued cooperation.”
Contact the Customer Care Team on 0800 0407766 Option 2 if you believe you are vulnerable and require an electric fan heater or an electric hot plate and Customer Care Officers can deliver this to you as quickly as possible.
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