High street banking chain TSB has announced it will cut about 900 jobs and shut 164 of its branches across the country.

The Spanish-owned bank said the cuts have been driven by a “significant shift in customer behaviour”, as fewer people use branches and instead favour online banking.

The company, which is based in Edinburgh, had previously said it intended to reduce the size of its branch network but it has now accelerated plans amid the pandemic.

It will leave the bank with 290 branches, more than halving its store estate over the past seven years.

Debbie Crosbie, chief executive of TSB, said: “Closing any of our branches is never an easy decision, but our customers are banking differently – with a marked shift to digital banking.

“We are reshaping our business to transform the customer experience and set us up for the future.

“This means having the right balance between branches on the high street and our digital platforms, enabling us to offer the very best experience for our personal and business customers across the UK.

“We remain committed to our branch network and will retain one of the largest in the UK.”

The firm said the cuts are being made across its branch network, as well as in its mortgages and customer service operations teams.

What have TSB said?

Robin Bulloch, customer banking director at TSB, said: “Alongside these changes, we will continue to invest in our remaining branch network to offer high quality banking services, fully integrated with improved digital capability.

“We are working to ensure the transition towards digital – which is being seen right across the economy – is handled sensitively and pragmatically for our colleagues and customers.

“We’re taking steps to support vulnerable customers and those in rural locations.”

Dominic Hook, Unite national officer, said: “Unite has urged the bank to rethink these plans and protect these much-needed jobs during the current health pandemic.

“Not only do these staff deserve more from their employer after showing the utmost loyalty to TSB, customers will be deeply hit by these branch closures.

“Unite has argued for some time that the financial services industry has a social responsibility not to walk away from its local customers, who continue to need access to banking in bank branches.”

FULL LIST: These are the TSB branches that will close in 2021

  • Aberdeen, Bucksburn - 20 May 2021         
  • Aberdeen, Culter - 10 February 2021         
  • Aberdeen, Dyce - 26 May 2021    
  • Aberdeen, Kincorth - 16 June 2021         
  • Aberdeen, Mannofield - 23 June 2021         
  • Aberdeen, St. Machar - 11 May 2021    
  • Aberdeen, Torry - 4 February 2021    
  • Aboyne - 20 January 2021    
  • Albrighton - 12 January 2021    
  • Aldridge - 25 February 2021    
  • Alexandria - 11 May 2021    
  • Alford - 9 February 2021    
  • Andover - 24 June 2021    
  • Anstruther - 10 March 2021    
  • Ascot, Berkshire - 10 June 2021    
  • Banchory, Kincardineshire - 16 February 2021    
  • Barnet, Hertfordshire - 28 January 2021    
  • Barton-le-Clay, Bedford, Bedfordshire - 13 April 2021    
  • Bathgate - 23 June 2021    
  • Bearsden - 16 June 2021    
  • Benfleet, Essex - 4 March 2021    
  • Berwick-upon-Tweed, Northumberland - 3 March 2021    
  • Birmingham, Kingstanding - 24 March 2021    
  • Birmingham, Sparkhill - 28 April 2021    
  • Bishops Cleeve, Gloucestershire - 24 February 2021    
  • Blackburn, Lancashire - 26 January 2021    
  • Blairgowrie, Perthshire - 5 May 2021    
  • **Bolton, Daubhill - Already closed and won't reopen (See bottom of article)
  • **Bolton, Horwich - Already closed and won't reopen (See bottom of article)
  • Bo'ness, West Lothian - 30 June 2021    
  • Bournemouth, Christchurch Road, Dorset - 17 February 2021    
  • Brighton, West Street, East Sussex - 30 June 2021    
  • Broxburn, West Lothian - 2 March 2021    
  • Buckhaven, Fife - 30 March 2021    
  • Burford, Oxfordshire - 10 May 2021    
  • Burnt Oak, Edgware, Middlesex - 27 May 2021    
  • Burntisland - 16 February 2021    
  • Campbeltown - 18 February 2021    
  • Canterbury, Kent - 3 February 2021    
  • Canvey Island, Essex - 22 April 2021    
  • Cardiff, Clifton Street - 17 March 2021    
  • Carnoustie - 15 April 2021    
  • Castle Douglas - 19 January 2021    
  • Cheddar, Somerset - 31 March 2021    
  • Chesterfield, Derbyshire - 7 April 2021    
  • Chippenham, Wiltshire - 24 March 2021    
  • Chipping Norton, Oxfordshire - 29 June 2021    
  • Church Stretton, Shropshire - 12 May 2021    
  • Cinderford, Gloucestershire - 27 January 2021    
  • Coatbridge - 10 June 2021    
  • Cockfosters, Hertfordshire - 22 April 2021    
  • Coupar Angus    George Square, Blairgowrie - Already closed and won't reopen
  • Cowdenbeath - 20 April 2021    
  • Crieff, Perthshire - 30 June 2021    
  • Cumnock - 1 June 2021    
  • Cupar, Fife - 1 June 2021    
  • Dalkeith, Midlothian - 11 February 2021    
  • Devizes, Wiltshire - 1 April 2021    
  • Dingwall - 2 June 2021    
  • Dorchester - 28 April 2021    
  • Dundee, Craigiebank - 13 January 2021    
  • Dundee, Lochee - 11 March 2021    
  • Dunmow, Essex - 13 May 2021    
  • Dunoon - 28 January 2021    
  • Durham - 12 May 2021    
  • Dursley, Gloucestershire - 4 March 2021    
  • Edinburgh, Corstorphine - 8 June 2021    
  • Edinburgh, Gorgie - 18 March 2021    
  • Edinburgh, Pilton - Already closed and won't reopen
  • Ellesmere, Shropshire - 10 February 2021    
  • Girvan - 2 February 2021    
  • Glasgow, Anniesland - 20 April 2021    
  • Glasgow, Dennistoun - 10 February 2021         
  • Glasgow, Drumchapel - 17 June 2021         
  • Glasgow, Easterhouse - 5 May 2021         
  • Glasgow, Partick - 17 February 2021     
  • Glasgow, Springburn - 22 June 2021         
  • Glynneath, West Glamorgan - 11 February 2021         
  • Grangemouth- 14 January 2021         
  • Grantown-on-Spey - Already closed and won't reopen
  • Great Missenden, Buckinghamshire - 17 March 2021         
  • Haslingden - Already closed and won't reopen    
  • Hawick, Scottish Borders - 2 June 2021         
  • Hayling Island, Hampshire - 9 June 2021     
  • Hebburn, South Tyneside - 18 February 2021         
  • Helensburgh - 13 January 2021     
  • Hitchin - 3 June 2021         
  • Holt, Norfolk - 17 June 2021         
  • Horden, Peterlee -  February 2021     
  • Hucclecote, Gloucestershire - 23 June 2021         
  • Hull, Hessle - 14 April 2021         
  • Hungerford, Berkshire - 19 May 2021         
  • Huntly, Aberdeenshire - 24 February 2021         
  • Ilkley, West Yorkshire - 27 May 2021         
  • Insch, Aberdeenshire - Already closed and won't reopen    
  • Ipswich, Hadleigh - 6 May 2021         
  • Johnstone, Renfrewshire - 6 April 2021         
  • Kelso, Scottish Borders - Already closed and won't reopen
  • Kilbirnie - 24 February 2021         
  • Kilsyth - 18 May 2021         
  • Kirkcaldy, Templehall - 27 April 2021         
  • Largs, Ayrshire - 26 April 2021     
  • Larkhall - 7 April 2021         
  • Leek, Staffordshire - 13 January 2021         
  • Leigh-on-Sea, Essex - 9 June 2021         
  • Liverpool, Heathfield - 8 June 2021         
  • Liverpool, Waterloo - 3 March 2021         
  • Lochgilphead - 17 February 2021         
  • London, Acton - 29 April 2021     
  • London, Eltham - 13 May 2021         
  • London, London Wall - Already closed and won't reopen
  • London, Putney - 14 April 2021         
  • Long Sutton - 11 March 2021         
  • Lymington, Hampshire - Already closed and won't reopen
  • Malton, North Yorkshire - 24 June 2021         
  • Malvern, Worcestershire - 15 June 2021     
  • Manchester, Cheetham - 21 April 2021         
  • Manchester, Irlam - 25 May 2021         
  • Manchester, Radcliffe - 3 February 2021         
  • Montrose - 10 March 2021         
  • Murton - 10 March 2021     
  • Nairn - 17 March 2021         
  • Netherfield, Nottinghamshire - 29 April 2021         
  • North Berwick - 19 January 2021         
  • Northampton, Abington Street - 16 June 2021         
  • Nottingham, Low Pavement - 20 May 2021         
  • Nottingham, Mapperley - 23 February 2021         
  • Old Hill - 26 May 2021         
  • Peebles, Scottish Borders - Already closed and won't reopen
  • Penicuik, Midlothian - 15 June 2021     
  • Peterborough, Millfield - 14 January 2021         
  • Petersfield, Hampshire - 8 April 2021     
  • Pitlochry, Perthshire - 25 February 2021         
  • Plymouth, Crownhill- - Already closed and won't reopen
  • Port Glasgow - 9 June 2021         
  • Prestatyn - 23 March 2021    
  • Prestwich - 28 April 2021     
  • Prestwick, Ayrshire - 2 March 2021     
  • Princes Risborough    Market Square, Buckinghamshire - 31 March 2021         
  • Ramsey, Cambridgeshire - 23 March 2021         
  • Renfrew - 18 May 2021         
  • Richmond, North Yorkshire - 16 March 2021         
  • Rosyth - 25 March 2021     
  • Rothesay - 9 March 2021         
  • Royal Wootton Bassett - 24 March 2021
  • Saltcoats - 30 March 2021
  • Sawbridgeworth, Hertfordshire - 3 June 2021         
  • Skegness, Lincolnshire - 1 April 2021         
  • Skelmersdale, Lancashire - 4 May 2021         
  • St. Austell, Cornwall - 21 April 2021         
  • Stratford-upon-Avon - 4 May 2021         
  • Sutton - 6 May 2021         
  • Tadworth - 25 March 2021         
  • Thornliebank - 25 May 2021         
  • Turriff - 4 March 2021         
  • Waltham Abbey - 31 March 2021         
  • Ware - Already closed and won't reopen
  • Warrington, Orford - 19 May 2021         
  • Wells - 19 May 2021     
  • Whitby - 2 June 2021         
  • Wick - 16 March 2021         
  • Winchester - 26 May 2021         
  • Winsl - 21 April 2021         
  • Wotton-under-Edge - 18 March 2021

**In a statement, TSB said: "We have decided to close our Bolton, Horwich and Bolton, Daubhill branches as we will be investing in a brand new Bolton city centre branch. Bolton Hotel Street will be relocated as part of that. Exact dates have not yet been agreed and we will publish our Branch Reviews for the 2 closing branches at least 12 weeks before they close."

The full list of TSB branches closing in 2020 can be found by clicking here.