TWO staff members of Osbaldwick-based kitchen and bathroom specialist Smith Brothers (York) Ltd have attained NVQ Customer Service Level 3 qualifications.

They are Paul Dickinson, who joined the firm as a trainee from college in July, 1995, and is now supervisor of its warehouse; and Marcus Smith, eldest son of directors Martin and Helen Smith. He began as a part-time helper in school holidays and Saturdays and joined full time as a trainee in July, 1997. Having worked through the warehouse, counter and sales office, he is now a buyer.