ON Friday, February 14 I fell down an escalator in WP Brown's in York. The staff turned off the escalator and in no time the local paramedic and ambulance crew arrived.

My sincere thanks for the wonderful care and attention I received from the staff at Brown's, the paramedic, ambulance crew and doctors and nurses in the Accident and Emergency department at York Hospital.

Mrs R Burton,

Dodsworth Avenue,

York.

Updated: 10:23 Friday, March 14, 2003