I AM the shopkeeper who was confronted by an armed robber last Thursday.

I would like to praise and thank all the members of the police force I came into contact with on Thursday night and the following day.

Every one of them I met from uniformed officers through to members of CID were professional, helpful, and sympathetic. It made my ordeal far less stressful than it might have been.

I believe far more of us should be grateful for the job they do, instead of slagging them off at every possible opportunity.

David Muir,

D&K Stores,

Albemarle Road,

South Bank,

York.

Updated: 10:40 Thursday, June 24, 2004