LAST Thursday, May 5, having had the misfortune to suffer a medical incident, I had to contact the ambulance service.

After giving my details to the operator an ambulance was duly despatched to me and I was taken to the A & E department of York Hospital.

I was told not to leave it so long to ask for help in future and also not to ring 111 but to ring 999.

I was taken into resuscitation, and the attention I received was second to none.

I cannot fault the ambulance team and the nursing staff and doctors for their kindness and assistance. They kept me calm and relaxed all of the time. I thank them all from the bottom of my heart.

M Horsman,

Moorland Road,