AFTER suffering from a serious illness over the last few months I have been exasperated at the difficulty I have encountered trying to get GP appointments.
Not everyone is well enough to ring their GP practice at 8am in the ten minutes or so window before being told all the appointments have gone for the day.
There is no facility to book an appointment apart from on the day you ring which I find unacceptable.
My experience leads me to believe that rather than the GP practice being overstretched as claimed (we need to also remember the very low Covid statistics in York mean it is very unlikely to be affecting staff attendance as stated) the real problem is the vast number of patients who can’t get anywhere near a GP appointment.
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