YORK'S best and worst performing GP surgeries, as voted for by patients, have been revealed.

The results of the latest annual GP Patient Survey, which asked patients for their views on issues like how easy it is to make an appointment, how helpful receptionists are at their medical practice and how easy it is to use the surgery website, have been published.

And Unity Health, which has practices on Kimberlow Rise and on Wenlock Terrace, was rated the worst for overall experience by patients.

Out of 298 responses, 20 per cent of patients rated the surgery as neither good nor poor, or worse. But 80 per cent of people said the practice was good.

While just 49 per cent of people said it was easy to get through to someone at the practice on the phone, 98 per cent of people said receptionists at the site were helpful - well above the national average of 90 per cent.

A spokesman for Unity Health said: "As our patients are aware, we have been working tirelessly for some months now on a robust improvement plan, which includes changes to the patient access system. Our patients are telling us they are already seeing improvements and we are confident these positive changes will continue.

"We are focused on ensuring that next year’s survey results will reflect this. Our patient participation group is meeting on 1 September and we very much welcome new members to attend and join this group to help us with our improvements and get involved in the practice going forward."

The Press revealed at the end of May how patients had been left hanging on the phone for hours while trying to make appointments at the Kimberlow Hill surgery.

The health watchdog, the Care Quality Commission, also put the practice in special measures after inspectors visiting the site in May rated it inadequate.

Other surgeries in the Vale of York CCG area that fell below the national average satisfaction rating of 84 per cent were Beech Tree Surgery, which has branches in Riccall, Selby and Goole, which scored 80 per cent, South Milford Surgery in South Milford, which got 83 per cent, and Pickering Medical Practice in Pickering, which scored 84 per cent.

The highest rated GP practice was Stillington Surgery, where every patient who responded to the survey rated the service as good or very good.

Other high-scoring practices were Terrington Surgery, where 98 per cent of people said the service was good or better, Escrick Surgery, which scored 97 per cent and Kirkbymoorside Surgery, which got 94 per cent.

The data for the survey was collected between January 2 and April 6.

The list in full

Satisfaction ratings for each surgery are measured by the percentage of patients who said their practice was good or better:

1. Stillington Surgery - 100 per cent

2. Terrington Surgery - 98 per cent

3. Escrick Surgery - 97 per cent

4. Kirkbymoorside Surgery - 94 per cent

5. Sherburn Group Practice - 93 per cent

6. East Parade Medical Practice - 92 per cent

7. Dalton Terrace Surgery - 91 per cent

8. Jorvik Gillygate Practice - 90 per cent

9. Helmsley Surgery - 90 per cent

10. Pocklington Group Practice - 90 per cent

11. Elvington Medical Practice - 90 per cent

12. The Old School Medical Practice - 89 per cent

13. Posterngate Surgery - 89 per cent

14. Millfield Surgery - 89 per cent

15. Tollerton Surgery - 89 per cent

16. Haxby Group Practice - 89 per cent

17. Front Street Surgery - 88 per cent

18. My Health Group - 88 per cent

19. Tadcaster Medical Centre - 87 per cent

20. York Medical Group - 87 per cent

21. Priory Medical Group - 86 per cent

22. Scott Road Medical Centre - 85 per cent

23. Pickering Medical Practice - 83 per cent

24. South Milford Surgery - 81 per cent

25. Beech Tree Surgery - 80 per cent

26. Unity Health - 80 per cent