A BUSINESSwoman who paid upfront for her £6,000 kitchen to guarantee it would be fitted within eight weeks is still waiting for the job to be finished - eight months later.

Lynne Fisher, of Haxby, York, said MFI's customer service was "shambolic".

The 46-year-old said she paid the full price for her new kitchen at the beginning of November 2006 on the condition it would definitely be fitted before Christmas.

She said: "I'm extremely annoyed. Their customer service is non-existent and it's been a fiasco from the word go.

"The joiners did come on December 11, but they had been given incorrect goods, and couldn't finish the job.

"There were door handles missing, the cooker hood didn't have a filter, and the wrong dishwasher was delivered."

Ms Fisher, a business account executive at Nestlé Rowntree, said she had since been forced to take five days off work to be at home when the joiners returned.

She said: "Every time they have come back they have not been able to do their job because they have not been given the right parts.

"You'd think if they'd got it wrong once they would get it right next time.

"I paid in full for that kitchen at the beginning of November, so it would be fully-fitted before Christmas, and I'm still waiting eight months later.

"They have breached their contract and I want compensation for all the days I've had to take off work."

A spokeswoman for MFI, Victoria Rézon, apologised for the problems She said: "It is with regret that the supplier issued the incorrect part on more than one occasion.

"Having liaised with the store manager. he has resolved all issues, reordered a completely new freezer, oven and taps, and carbon filters for delivery on July 31.

"Although unacceptable, the customer has never been without a working kitchen."