VISITING my doctors’ surgery, I was shocked to see on the wall the number of missed appointments in the last month. It was indeed a large number and causes others needing an appointment having to wait.

This issue must not get out of control. A phone call is all that is needed to prevent such things happening.

Then a patient in real need can get some attention earlier rather than later.

Come on, let’s have some common sense here.

Keith Chapman, Custance Walk, York