I WOULD like to thank the kind woman who stayed throughout when I was knocked off my bike and injured on November 2 at the junction of Holgate Road and Blossom Street.

Your hand-holding and gentle words of encouragement helped keep me from panic as I was convinced I had broken my back. As it turns out, I just fractured my knee and am on a slow road to recovery. Thank you.

Caroline Lewis, Holgate Road, York.