Q: Is the council concerned at the number of short-term shops springing up in the city centre, trading for a few weeks, and then vacating - leaving empty units that are a target for vandals and drug takers? Nick B, Walmgate

A: I am surprised by your comments, as I understand that the processing of council tax is one of our better performance areas.

Occasionally even the best systems slip up, but if you have a specific case that you want me to look at, please come back to me separately - write to me at the Guildhall or send me an email, cllr.dmerrett@york.gov.uk