After a tumble in the Museum Gardens my goddaughter Coleen received a knock to her forehead, causing a grape-sized dark blue lump.

She was advised to get it checked out at A&E. The kindness, expertise and professional help offered was out of this world (even providing a snack for Coleen as she became hungry). We all should be proud of our NHS. Many thanks to all concerned.

D M Deamer,

Monkgate, York