THE head concierge of York’s Grand Hotel & Spa has been appointed as chairman of The Society of the Golden Keys Northern Region.

Following Stewart Reid’s nomination as Regional Concierge of the Year, he has been appointed chairman with responsibilities including building and maintaining relationships between Golden Keys members and their hotels; hosting quarterly regional meetings; and work with local and regional attractions to ensure Concierge confidence when recommending experiences or products to guests.

Speaking about his appointment, Stewart Reid, pictured, said: “I’m delighted to receive this honour and I’m very pleased to be upholding the good name of The Grand and The Society of the Golden Keys. We strive to offer above-and-beyond service at The Grand. Those that wear the cross keys work at the best hotels in the world, and there’s no doubt that The Grand is in that category.”