G4S boss asked to explain shortfall

The Government drafted in an extra 3,500 military personnel to protect London 2012 after G4S admitted it had staffing issues The Government drafted in an extra 3,500 military personnel to protect London 2012 after G4S admitted it had staffing issues

The boss of embattled security firm G4S is facing mounting pressure to explain why he only learned "eight or nine days ago" that his company was struggling to find the 10,000 staff it was contracted to provide for the Olympic Games.

Speaking publicly for the first time since details of the fiasco emerged, Nick Buckles said he was "very sorry" 3,500 extra troops had had to be drafted in at the last minute to make up the shortfall.

His apology came as it emerged that Home Office ministers were warned about security issues surrounding the Games 10 months ago.

HM Inspectorate of Constabulary raised their concerns in a confidential report in September 2011 following a number of inspections to test that the security plans of Locog - the Games organising committee - were on track. But, contrary to reports, no investigations were made into G4S and the "issues" flagged by HMIC had all been dealt with by February of this year, the Home Office said.

The government department added that it was only last Wednesday that it became clear that the security contractor was not going to meet its commitment and that thousands of additional troops would have to be drafted in.

Mr Buckles, who faces a grilling from MPs next week, insisted that both ministers and Locog had been kept fully informed of what was happening and said the company had been "fully transparent" about the difficulties it encountered.

"We accept that we underestimated the task of supplying staff for the Olympics. We deeply regret that," the chief executive said.

G4S, the world's biggest private security company, is now looking at a loss of between £35 and £50 million following its failure to meet its contractual obligations. Mr Buckles said there would be a penalty charge "in the range" of £10 to £20 million, although the bulk of the loss would come from having to reimburse the Government for the costs of providing the additional troops.

Keith Vaz, the chairman of the Home Affairs Committee which will question Mr Buckles on Tuesday, warned there could also be long-term consequences for the firm's lucrative relationship supplying services to the public sector. The MP also questioned whether the G4S security staff would be up to the job after Mr Buckles was unable to confirm in television interviews that they would be able to speak fluent English.

Despite Home Secretary Theresa May saying she was made aware of the scale of the G4S problem last Wednesday, it has been reported that senior Home Office officials have been in senior level meetings with representatives from the security firm and Locog every day for the past three weeks. The BBC said that security minister James Brokenshire had been in attendance.

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