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Shopping expert Mary Portas calls for ‘level playing field’

Mary Portas Mary Portas

QUEEN of Shops Mary Portas’ review of British high streets has added more fuel to the fire of opposers to the expansion of Monks Cross in York.

The report included a chapter on “Levelling the playing field” and Portas made recommendations to prioritise town centres over out-of-town shopping.

She said: “For the large retailers it is easier, cheaper and more flexible to develop out of town, or on the edge of town, rather than on our high streets. And for shoppers out-of-town centres offer convenience, value and choice. So out-of-town retail has been growing at the expense of our high streets and in many instances has displaced our high streets.”

She said that any new out of town developments should have to get exceptional sign off from the Secretary of State.

Frank Wood, chairman of York Retail Forum, said the restriction of out of town shopping was already a Government policy, but the report reinforced this.

Coun James Alexander, leader of City of York Council, said York already had a vibrant and exciting city centre, with street entertainers and special events such as York’s Festive Fayre.

“This and other initiatives are already in place here in York and we will certainly look into the viability of others. However we must remember that this is a generic national report and we must not forget York’s unique characteristics, including a strong retail offer, and the knowledge and expertise here in the city,” he said.

Adam Sinclair, of York Chamber of Trade, said: “Mary Portas specifically majors on the damage that out-of-town shopping has done and is doing to town centres across the country and talks about the unlevel playing field that we have been highlighting.”

He said he hoped the report would offer further objectivity when it came to making a decision on Monks Cross.

He said rather than being able to withstand the displacement of the high street, York was even more exposed because it is difficult to access and expensive to park. “We have 1,600 listed buildings in York, most of which are occupied and looked after by small independent retailers. They are more expensive to staff, occupy and heat than out of town retail units,” he said.

Graeme Chalk of Castle Piccadilly developer, Centros, said: “We welcome the report by Mary Portas and would support her recommendation that major out-of-town schemes should be reviewed by the Secretary of State. The council should also take the report into account in its consideration of the two applications by Oakgate and USS, which when combined would more than double the amount of out-of-town shopping at Monks Cross.”

Richard France, managing director of Oakgate Group, said the Portas Review made some very valid points.

He said: “A presumption in favour of town centre development is one, but this must be caveated that it should not prevent out of centre development where compliance can be demonstrated with long established national retail policies. Portas also suggests that, where out-of-centre retail development is considered appropriate, it should also deliver wider community and high-street benefits.

Our development will undoubtedly deliver such benefits in the form of a newcommunity stadium, local community amenities and a city centre incentives package.

“York’s retail is continuing to perform strongly with few empty shops, a great mix of independent and national retailers and substantial city centre retail demand. York’s unique blend of historical buildings and streetscapes provides visitors and consumers with an unrivalled background in which to shop and take in the many attractions this great city has to offer.”

Portas’s other recommendations include:

“Town Teams” - visionary, strategic and strong operational management teams for high streets Establish a new “National Market Day” where budding shopkeepers can try their hand at operating a low-cost retail business.

Remove unnecessary regulations so that anyone can trade on the high street unless there is a valid reason why not.

Business rate concessions for new local businesses Free controlled parking schemes.

Large retailers should support and mentor local businesses and independent retailers.

The Press - Comment

Expert delivers food for thought

THERE is plenty of food for thought in retail expert Mary “Queen Of Shops” Portas’ recommendations for reviving our high streets.

She calls for less regulation, including fewer restrictions on night-time deliveries and market traders; affordable city-centre parking; and business rate concessions for new local shops.

She would like to see a national market day; more support for small local retailers from large retail chains; and disincentives to prevent landlords leaving shops empty.

On top of this, there should be a presumption in favour of town centre development, she says – though she stops short of calling for out-of-town developments such as Monks Cross to be banned altogether. We do not agree with all the recommendations that Ms Portas makes. But her report is very welcome nevertheless. It comes at a time of real economic hardship and will promote a vigorous and welcome debate on how to revitalise high streets up and down the country.

That debate is as welcome in York as anywhere. But it should not be forgotten that York’s city centre – despite the problems it faces – is still performing far better than many.

The combination of our wonderful, historic streets, and the city’s many top-class tourist attractions – not least York Minster – mean visitors continue to flock here in numbers other towns and cities can only envy.

There is no room for complacency. Everyone in the city, from the council to the chamber of commerce and independent retailers, should be studying Ms Portas’s report to see what can be learned from it.

But York is certainly not one of the retail expert’s “degenerating or failing” shopping centres. For that we should all be thankful.

What do you think? - Click to comment

Comments(17)

roskoboskovic says...
11:11am Wed 14 Dec 11

the woman is a waste of space and of taxpayers money.a shameless self publicist,i wouldn t trust her to run poundland.

Mr Trellis says...
11:18am Wed 14 Dec 11

Mary is correct in everything she says. Business rates were increased by 40% without any justificationand CYC monopolises the High Street to subsidise its costly mistakes. CYC are the enemy of small business in York. Even roskobokavic must prefer her to Alexander& Co.

ISeeEverything says...
11:31am Wed 14 Dec 11

Mr Trellis wrote:
Mary is correct in everything she says. Business rates were increased by 40% without any justificationand CYC monopolises the High Street to subsidise its costly mistakes. CYC are the enemy of small business in York. Even roskobokavic must prefer her to Alexander& Co.
Business rates are set by the government. Although local authorities collect them, they pass all the money straight over to the treasury.

Von_Dutch says...
11:41am Wed 14 Dec 11

Let's be clear on this - I & most others could not give a flying **** what Adam Sinclair (York Chamber of Trade & Mulberry Hall) and Graeme Chalk (Centros) think of this. Their views are not valid as they are not impartial and are overwhelmingly biased about this matter. I would implore The Press to stop asking these people over and over again & maybe get out onto the streets and actually maybe interview a few of the public and see what their views are. I value their opinions far more highly.

Mary Donne says...
12:29pm Wed 14 Dec 11

My local high street in Southbank doesn't help itself. Half the shops are pretty much inaccessible to people with walking sticks, wheelchairs and, in my case, a toddler buggy - these all being the people most likely to use them! The steps to get into the shops are too steep (why not provide a ramp?), they seem to have those old-fashioned display stand things taking up loads of room in the centre of the premises which are hard to negotiate (are they really necessary?), and the assistants that work in them aren't always the most helpful (lost count of the number of times they've just stood and watched me struggle). There's been plenty of occasions over the last year or so when I've needed e.g. nappies or a prescription but for the above reasons shopping in my local chemists is such hard work that I've just driven to Tesco instead. I completely agree that the local high street is important and I wouldn't like to see it disappear, and if you look at shops like Thomas the Baker, or Pectons, they are always quite busy because they make it easy for you - helpful staff, accessible entrances etc. Perhaps the rest need to take a leaf out of their book?

jimmy120883 says...
12:30pm Wed 14 Dec 11

Mary is correct when she says "And for shoppers out-of-town centres offer convenience, value and choice."
Isn't this what the people want?
Competition is good for prices and customers

Even AndyD says...
12:44pm Wed 14 Dec 11

Von_Dutch wrote:
Let's be clear on this - I & most others could not give a flying **** what Adam Sinclair (York Chamber of Trade & Mulberry Hall) and Graeme Chalk (Centros) think of this. Their views are not valid as they are not impartial and are overwhelmingly biased about this matter. I would implore The Press to stop asking these people over and over again & maybe get out onto the streets and actually maybe interview a few of the public and see what their views are. I value their opinions far more highly.
Press get a lot of advertising from these people - I suspect that and the fact the YCoT is getting a lot of column inches isn't unrelated.

Sarah York says...
12:48pm Wed 14 Dec 11

jimmy120883 wrote:
Mary is correct when she says "And for shoppers out-of-town centres offer convenience, value and choice."
Isn't this what the people want?
Competition is good for prices and customers
Steady on, let's not bring in what people want into this, I'd much rather listen to the same to self-serving individuals that keep repeating themselves and some random woman off the tele.

Mr Trellis says...
2:17pm Wed 14 Dec 11

ISeeEverything wrote:
Mr Trellis wrote:
Mary is correct in everything she says. Business rates were increased by 40% without any justificationand CYC monopolises the High Street to subsidise its costly mistakes. CYC are the enemy of small business in York. Even roskobokavic must prefer her to Alexander& Co.
Business rates are set by the government. Although local authorities collect them, they pass all the money straight over to the treasury.
I didn,t say CYC set the rates I said they went up without justification and every shop keeper in York should appeal as they will all get a rebate. CYC colect the money and recieve a massive ammount in rebate from HMG the 2 things are directly linked. Try reading "were the money comes from" on the CYC budget web site

meme says...
2:40pm Wed 14 Dec 11

Business rates should be turnover based giving smaller retailers a chance to thrive

Coffee pot says...
3:34pm Wed 14 Dec 11

Sarah York wrote:
jimmy120883 wrote:
Mary is correct when she says "And for shoppers out-of-town centres offer convenience, value and choice."
Isn't this what the people want?
Competition is good for prices and customers
Steady on, let's not bring in what people want into this, I'd much rather listen to the same to self-serving individuals that keep repeating themselves and some random woman off the tele.
I think the point she was making (if you read more of what she said than is reported here) is that in order for high streets to be helped to attract customers, it is important first to understand why people shop out-of-town to begin with. It may seem to be stating the obvious to say that shoppers are attracted by 'convenience, value and choice' but apparently that still needs to said when there are people on our own council who believe that revitalising our city centre could be achieved with some new lighting and bins.

Sarah York says...
4:19pm Wed 14 Dec 11

Coffee pot wrote:
Sarah York wrote:
jimmy120883 wrote:
Mary is correct when she says "And for shoppers out-of-town centres offer convenience, value and choice."
Isn't this what the people want?
Competition is good for prices and customers
Steady on, let's not bring in what people want into this, I'd much rather listen to the same to self-serving individuals that keep repeating themselves and some random woman off the tele.
I think the point she was making (if you read more of what she said than is reported here) is that in order for high streets to be helped to attract customers, it is important first to understand why people shop out-of-town to begin with. It may seem to be stating the obvious to say that shoppers are attracted by 'convenience, value and choice' but apparently that still needs to said when there are people on our own council who believe that revitalising our city centre could be achieved with some new lighting and bins.
No that’s fair enough and I’d be dying by my own sword if I didn’t agree with you. People want free (or cheaper) parking and a bit more conveniences etc when going anywhere.
The bit that grates me is the few that can’t see beyond the fact people still do want out-of-town shopping as well as central ones. People do work there, people do live in the area, people do shop there and people do (and will more) come from over the country to visit other City’s (mainly ours hopefully!) retail parks. All of which help a large aspect of the economy. People can’t just stick their fingers in their ears and shut there eyes to developing out-of-town and call foul play on every little potential development (the example being the two shops being planned at Monks Cross of course) just because it doesn’t suite a minority of business types who are looking out for themselves or because they think that the Centre will never receive further help because of the out-of-town stuff. I’ve not once read anywhere someone saying “If MXII goes ahead all centre development will cease forever”. There’s scope for a number of developments all over, over a number of years which will continue to improve the City.

meme says...
5:10pm Wed 14 Dec 11

Anyone noticed something..??The most attractive towns for retailers are those with posh housing in the centre whilst those without good quality homes close into the centre are generally grim.
I don't know why this is but I suspect shopping in town centers is now a leisure activity whilst shopping in supermarkets etc is a necessity and not considered enjoyable.
Why is York so busy. because its beautiful and a great day out.;So lesson 1..make sure we stay one step ahead of the game and keep improving the centers offering with every event we can think of
Lesson 2...Out of town will have some effect but neither negative nor positive.More people will come to York some in some out of town so bring it on
Lesson 3 Make it easy to get into the centre. People will pay to park but reasonable amounts and perhaps a rebate if they stay for a certain umber of hours or spend more than £X may be a way to ensure we extract money from them. However stop people getting into town easily and we have a recipe for disaster.
Lesson 4 Encourage the well heeled to live in town. it improves the quality of the area and makes people feel safer Witness Middlesbro/leeds etc to see what crummy housing does to a town centre
Lesson 5..make it a place for all Some of us don't like lap dancing bars but some do..Some don't like bars full stop but some do Some don't like gambling but others do..Keep the mix lively and entertaining and people will come
Name of the game is welcome everyone and turn away anyone which CoYC have to learn to understand

Even AndyD says...
6:03pm Wed 14 Dec 11

Agree with all that Meme - is someone else using your sign in name! ;-)

nickeggleton says...
6:11pm Wed 14 Dec 11

Yes me!

I agree on most points meme.

Well 1, 3, 4 & 5 anyway.

speaks99 says...
7:43pm Wed 14 Dec 11

Pretty good post meme. Agree on most of it except Leeds city centre - its looking more and more respectable!!

walwynwasgod says...
11:32am Wed 21 Dec 11

Mary who ?

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