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Anger over closure of Smartypants Nursery in Castlegate
ANGRY parents are demanding to know why a city centre nursery has closed just days after taking fees for the coming month.
Smartypants Nursery in Castlegate closed without warning on Friday and sent letters to parents the same day, explaining the business had to close with immediate effect and acknowledging the situation may have caused “some inconvenience” to parents.
The father of one child contacted The Press today and said the nursery owners had taken a payment of more than £240 from his account just two days before they sent out the letter.
He said: “There is disgust that monies have been taken in advance for services which it would appear that the owner had no intention of providing given that notice was served not three working days after the payments had been taken.
“There is anger that families with already stretched resources are now having to pay out again to other nurseries for emergency care and to take time off work to locate and speak to nurseries.”
He said: “From what I can gather, there have been parents turning up in cars at all hours outside Smartypants premises, over the weekend and Monday morning, desperately trying to find out any information they can on why the nursery was closed so suddenly and without any warning.”
Despite emails and calls to Mrs Lane and her husband, The Press has been unable to reach the couple for a comment today.
The letter sent to parents said the guilt Mrs Lane felt at the closure was “horrendous” but she had no other option. The business is now understood to be in the hands of Leeds-based insolvency company RMS Tenon.
City of York Council said it was aware of the situation and understood 30 families had been affected by the closure.
A spokesman said: “The council learnt of the plan to close the Smartypants Nursery on Friday afternoon and was informed that the nursery had sent a letter to parents detailing their closure.”
Affected families are advised to call the family information service to gain advice about alternative childcare, on 01904 554444, email email@example.com or by visiting www.yor-ok.org.uk/childcare