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NatWest Bank glitch leaves York man homeless
10:41am Saturday 23rd June 2012 in News
A YORK man said he was left homeless following the computer problems at Natwest Bank.
Chris Jarrett was left temporarily homeless due to problems which affected thousands of accounts. While the underlying computer failure was yesterday reportedly resolved, the bank is still dealing with a massive backlog and will open tomorrow for customers.
Overnight payments were still not appearing on balances, leaving some unable to access their wages.
Mr Jarrett said: “We were supposed to complete on our property but down to the issues with Natwest, and our solicitors use Natwest, they were unable to make any payments to the next property. We can’t return to the house we have just sold and we can’t move to the next.”
The bank was planning to stay open late over the weekend to help customers sort out the glitches, which also affected Royal Bank of Scotland (RBS) and Ulster Bank.