Tesco’s beer blunder (From York Press)
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Tesco’s beer blunder
8:32am Wednesday 16th May 2012 in News
By Mike Laycock, Chief reporter
THE supermarket’s slogan is “every little helps” – but the beer price labels at a York Tesco store suggested customers were getting a little more help than they really were.
Former York councillor Christian Vassie said he noticed two labels advertising multipacks of Becks Vier and Carlsberg at the Askham Bar store in early February.
Both labels related to packs of 12 x 440ml cans, both of which cost £9. But one label said the Carlsberg pack price worked out at £1.71 per litre while the other said the cost per litre of the Becks Vier was £1.37.
Mr Vassie said it was obvious both labels could not be correct and so he took the labels to the store’s information point, and explained to a member of staff they were wrong and misleading, and asked him to give them to the manager, with a request that they be corrected.
He said the staff member agreed the information was wrong and said the manager would be informed and the error corrected.
But six weeks later, he had spotted the same price labels were still in the store and still misleading customers.
He said if information was wrong and Tesco showed no interest in correcting mistakes when they were pointed out, the price comparisons were worse than useless.
A Tesco spokeswoman said there had been a “system error” which had now been corrected.
She said: “We apologise that this was not done more quickly, and are taking steps to ensure this does not happen again.”
Comments(30)
Sawday2
says...
8:56am Wed 16 May 12
TheTruthHurts
says...
9:11am Wed 16 May 12
'
Millions of labels printed - small error on one of them - Mock Shock Horror! drop everything. Core strategy, Stadium, forget all of them and make sure this makes the deadline!
roskoboskovic
says...
9:11am Wed 16 May 12
yorkiemum
says...
9:18am Wed 16 May 12
You're_all_idiots
says...
9:24am Wed 16 May 12
Seriously? Is this paper now nothing more than a parody of itself?
jadestars
says...
9:39am Wed 16 May 12
MrsHoney
says...
11:27am Wed 16 May 12
russeboy
says...
11:45am Wed 16 May 12
Kleenex Oval Facial Tissues £1 or 2 for £3.50.
I did point this out to a passing Tesco employee who just laughed.
The moral of the story is, just because its a yellow ticket it doent mean its a deal. Tesco have programmed us to look out for these yellow tickets as we now automatically associate some kind of deal.
BL2
says...
12:33pm Wed 16 May 12
Prob
says...
12:33pm Wed 16 May 12
They can print out a new label, which will still be wrong, or they can remove the label. Once removed, someone else in the near future will come and replace it (with a still incorrect one)
bpk68
says...
1:25pm Wed 16 May 12
TheTruthHurts wrote:lmao! *tips hat*
STOP THE PRESS!
'
Millions of labels printed - small error on one of them - Mock Shock Horror! drop everything. Core strategy, Stadium, forget all of them and make sure this makes the deadline!
alfie
says...
2:01pm Wed 16 May 12
Jazzper
says...
2:49pm Wed 16 May 12
You're_all_idiots wrote:I was just thinking of contacting the press myself....I'm sure there was far more lettuce in my salad sarnie, I pointed this out to my wife...she went ballistic ! maybe it's the bomb squad I should call not the 'Press'
Meanwhile in other news, a customer at a nearby fast food outlet found his burger to contain both onions and ketchup even though he had asked for it without. The manager apologised and the error was corrected. "I felt like my trust had been abused" said the customer who prefers to remain nameless.
Seriously? Is this paper now nothing more than a parody of itself?
bolero
says...
3:08pm Wed 16 May 12
bolero
says...
3:09pm Wed 16 May 12
xtc
says...
4:25pm Wed 16 May 12
Silver
says...
4:58pm Wed 16 May 12
MarkyMarkMark
says...
5:18pm Wed 16 May 12
What about Tesco staff who aren't normal? Could they do something perhaps? (Sorry, couldn't resist. My inner pedant, y'know.)
I don't think a store is obliged to sell you something at the (incorrect) price marked. I think they can either refuse to sell it to you at all, or can sell it at the marked price. But they can't charge you a different price, in theory. (Although they can, because (a) they just change the price on the shelf & in the inventory system, and (b) if you really want it, rather than just being after a good cheap deal, then you'll usually pay for it.)
ebore
says...
9:03pm Wed 16 May 12
Not bothered about the litter outside. But a typo on a beer label...
dodgydavereturns
says...
8:25am Thu 17 May 12
It is a shame you didn't pay so much attention to detail when you built your extension on your elderly neighbours land by mistake isn't it Christian?
For those of you not in the know about this, have a look at this and see what a lovely man MR Vassie is....Does it hurt not being called cllr now?
http://themorningfli
ght.com/news-comment
/l-j-rawlinson-v-cll
r-christian-vassie/
long distance depressive
says...
9:30am Thu 17 May 12
NickPheas
says...
2:46pm Thu 17 May 12
NickPheas
says...
2:48pm Thu 17 May 12
russeboy wrote:A few months back Asda was offering some cans of refried beans for £1.37 each or two for £12.50.
Here is one I saw yesterday, Kleenex Oval Facial Tissues £1 or 2 for £3.50. I did point this out to a passing Tesco employee who just laughed. The moral of the story is, just because its a yellow ticket it doent mean its a deal. Tesco have programmed us to look out for these yellow tickets as we now automatically associate some kind of deal.
How we laughed.
ycfcdk
says...
7:47pm Thu 17 May 12
Sawday2 wrote:haha....i can't believe you contacted them over that.
Not just Tesco that cannot correct mistakes. Two years ago I contacted CYC to report that the road markings approaching Monks Cross were written "store's" instead of the correct plural "stores". They advised that it would be corrected when they were next painted. Well they have just been painted again with the same erroneous apostrophe. This time CYC have ignored my email advising them that there was still time to correct it while the road marking contractors were on site.
Dr Brian
says...
10:07pm Thu 17 May 12
alfie wrote:Unfortunately you are correct and it is typical of the York Press these days.
another non story!
No doubt later this week we will have pictures of ladies in hats at York races with a note that you can buy copies of these pictures from their picture department.
Dr Brian
says...
10:15pm Thu 17 May 12
dodgydavereturns wrote:Thank you very interesting to read that - obvious why he was looking for the cheap beer deals then.
Ebore...He ISN'T running the city any more, although his ego thought he was, he never actually was...Bless, he is left trawling the aisles in tescos now looking for the cheapest booze....Try Aldi Christian, they are nearer for you than Tesco anyway!
It is a shame you didn't pay so much attention to detail when you built your extension on your elderly neighbours land by mistake isn't it Christian?
For those of you not in the know about this, have a look at this and see what a lovely man MR Vassie is....Does it hurt not being called cllr now?
http://themorningfli
ght.com/news-comment
/l-j-rawlinson-v-cll
r-christian-vassie/
dodgydavereturns
says...
8:09am Fri 18 May 12
NickPheas wrote:You are wrong on both counts Nick.....He should just get out!
I would normally suggest that Mr Vassie should get out more, but perhaps he should actually get out less.
dodgydavereturns
says...
8:10am Fri 18 May 12
NickPheas wrote:...BTW how many did you buy?
russeboy wrote: Here is one I saw yesterday, Kleenex Oval Facial Tissues £1 or 2 for £3.50. I did point this out to a passing Tesco employee who just laughed. The moral of the story is, just because its a yellow ticket it doent mean its a deal. Tesco have programmed us to look out for these yellow tickets as we now automatically associate some kind of deal.A few months back Asda was offering some cans of refried beans for £1.37 each or two for £12.50. How we laughed.
Oncebitten
says...
2:50pm Fri 18 May 12
diced onions 50p per bag or 2 for £1.50...another Tesco bargain!
Shouter says...
8:45am Wed 16 May 12