Fears it will be ‘standing room only’ on Coastliner bus service

Coastliner buses in Malton on their way to York Coastliner buses in Malton on their way to York

A BUS operator’s decision to switch the route of one of its York services will leave passengers struggling to find a seat, it has been claimed.

Coastliner, which runs services between York, Leeds, Scarborough, Whitby and Bridlington, intends to alter its 844 service when its summer timetable comes into force at the start of June, saying it has not been used enough by people in the Heworth and Heworth Without areas.

Under the new route, the 844 into York will pass along Rougier Street and Piccadilly, call at Heslington Hall and then head down University Road, Lawrence Street and James Street on the way back to the city centre.

Coastliner’s 840, 843 and 845 service between the East Coast and Leeds will not be affected by the changes, and the company said the existing 844 route was an “experiment” which had now been reviewed, but Heworth Without councillor Nigel Ayre said he now planned to talk to the firm.

He said residents in the Ashley Park area as well as those on Hempland Lane and Heworth Village would see a reduced service, while people living in Algarth Road would be left without any access to buses at all.

“This is a popular service and provides a vital connection for residents in my ward to central York, York College, Tadcaster and Leeds,” he said.

“The service which will remain after the proposed changes will be less regular, and because it is coming from the East Coast, it is often full by the time it reaches Heworth.

“I will be speaking to residents in the coming days and taking the issue up with Coastline and the council.”

Coun Dave Merrett, cabinet member for city strategy, said residents on the 844 route were still close to the “main Coastliner corridor” and Heworth Without also had an hourly No11 First York service into the city centre, but Coastliner’s decision was “purely commercial” and the council had no involvement.

Coastliner’s marketing director Nigel Eggleton said: “The three-year anniversary of the 844 service’s current route gives us cause to look at how many people are using the service, and regrettably there are not enough passengers in that part of York to justify continuing the service.

“The 844 will be rerouted to serve the University of York and we are looking forward to providing students and staff there with direct links to Copmanthorpe, Tadcaster and Leeds for the first time.”

Comments(15)

Chrido81 says...
12:20pm Tue 1 May 12

Once again, the people do not matter when it comes to bus 'services'.

More people now use the 844 than the First York number 11 in Ashley Park area. The 844 is a welcome ans popular alternative, particularly when the number 11 is invariably late.

Having to rely solely First York again can only spell bad news for the people living on that route.

hokey cokey says...
12:41pm Tue 1 May 12

It is not surprising that insufficient passengers are using the 844 to and from Heworth when it is timed so close to the number 11 both to and from Heworth, and only 5 minutes in front of the 840/843/845 departing town.

heworth.28 says...
1:24pm Tue 1 May 12

Is it Coastliner which has made this decision, or their owners, Transdev?

was york now rotherham says...
1:38pm Tue 1 May 12

i wonderd how long this was going to be before transdev pulled the route or alterd it, they did this before when first intaduced the x64 from leeds to york and you could get a £5.00 return trip and then this lot came a long and flooded the route with their buses as at one time you had the following from leeds to york 840 whitby bus,842 thornton-le-dale,843 scarborough,844 heworth,845 filey+bridlington,x4
5 and persides them they have 2 other services running at 17.05 and 17.35 from leeds infirmary street stop G back to york on service number 743 how many more flameing routes do they want the next thing will be seeing them on yorks inner bus routes.

Marc77 says...
2:20pm Tue 1 May 12

How many bus services does the University need?. I don't envy people relying on the number 11 as this is the WORST service in York, I live in an area serviced by the 11only and it is useless.

JaseH says...
2:28pm Tue 1 May 12

I really hope they have a change of heart,there are no other services on an evening or on a sunday as First bus stop their service at 7pm mon to saturday and don't run at all on a sunday!
Many people rely on the Coastliner service as an affordable alternative to taxi fares. The Heslington area is already saturated with bus services so I can't see a viable business reason to add another.
Perhaps the bus companies should be reminded of their obligations to the community when it comes to agreeing the routes with the council!

greg 1 says...
4:18pm Tue 1 May 12

Transdev have completley wrecked what was once the best bus service in york. Too many buses through the day, too few buses on a night, so many times the 19-52 has passed us by full on stockton lane on a night with no other bus until 20-37. Have emailed them countless times about this problem, they just dont care, as long as the day trippers are filling their buses up, they dont give a **** about their regular customers.

Stevie D says...
5:41pm Tue 1 May 12

The 840 and 843 will still run every half hour during the day, and every hour in the evening and on Sundays (when there is no service on the 844 anyway), just like they have always done. If not enough people are using the buses now then overcrowding is unlikely to be a problem!

arglemcgee says...
10:43pm Tue 1 May 12

JaseH wrote:
I really hope they have a change of heart,there are no other services on an evening or on a sunday as First bus stop their service at 7pm mon to saturday and don't run at all on a sunday!
Many people rely on the Coastliner service as an affordable alternative to taxi fares. The Heslington area is already saturated with bus services so I can't see a viable business reason to add another.
Perhaps the bus companies should be reminded of their obligations to the community when it comes to agreeing the routes with the council!
See Stevie D's comment. Also, bus companies running on commercial (non-subsidised) routes do not agree their routes with the council. They are free to run services whenever and wherever they like, provided they give notice. Naturally they will put their routes where the most potential customers are located.

gritheworth says...
10:02am Wed 2 May 12

Why doesn't the 844 interleave with the other Coastliners at 15 minute intervals as it did until approx a year ago? Didn't have over/undercrowding then. Uni has plenty buses, I agree.

Greenline says...
3:36pm Wed 2 May 12

It's ever so simple. If the residents of Ashley Park had used the service in sufficient numbers Transdev would not withdraw. Are we really blaming them for trying an experiment which unfortunatly hasn't worked?

grammy says...
8:55pm Thu 3 May 12

Once again Heworth comes under fire regarding bus services. The university has more buses going to and fro it does not require any more. I agree with Hokey Cokey they should stagger the times of the 844 and No 11 it would improve the service - but hey who are we - just customers thats all!!!

Greenline says...
9:09pm Thu 3 May 12

Does grammy argue Transdev shouldn't offer the thousands of students and staff at the Uni a direct bus to Tadcaster and Leeds? They are customers as well. For the record Transdev are prohibited by competition law from talking to First about route 11 or any other.

Magicman! says...
1:04am Tue 8 May 12

Well the pieces are fitting into the jogsaw now... Just a few weeks ago the first of two buses new in the Transdev fleet (cascaded from London) appeared on the 44 Unibus route in a hybrid livery, which had both the former York Pullman colours and the Coastliner blue, complete with the tag line "with links to Leeds and the East Coast"... and now there is to be a direct route from the university to Leeds - I have an idea which buses will be used then (and it certainly won't be the ones in the photo The Press have used above, as the single decker is in Keighley and I don't know where the double decker has gone to!).

I agree it's a shame the service will be leaving heworth, leaving residents to languish in the abomination of First services, but the decision is purely commercial - clearly Transdev are muscling in on the University corridor and are hoping to push Firstgroup off the route. The retiming of the 844 to be just a few minutes before the 11 in Heworth was also done to try and push First off the scent - but because people either had day tickets or needed to buy day tickets due to using another First service, the customer base has never been particularly big for the Heworth end of the 844, certainly not enough to push Firstgroup out of the picture.

And as for the 11 being the worst bus service in York? Have you tried using the number 5? And by 'use' I mean using it with the ambition of it showing up less than 15 minutes late so you get your appointment or train connection on time. And as for the 11 finishing at 7pm, that's quite a luxury... here in the land of the 13, our bus service has the last citybound bus leaving monks cross just after 5pm.

daveyboy25 says...
11:40pm Fri 18 May 12

what they are basically saying is theres to many free passes and it is not paying but they can make money down at the uni as they can link it with the 44. these free passes are losing us our buses

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