MPs vow to protect jobs amid CPP fears (From York Press)

That's them stuffed then.

Great, but meaningless, PR as what on earth can they do?
Pay the wages themselves?
Tell FSA to go away?
This is typical red tape killing off a perfectly good business and the government should step in and tell the FSA where to get off

meme wrote:
Great, but meaningless, PR as what on earth can they do?
Pay the wages themselves?
Tell FSA to go away?
This is typical red tape killing off a perfectly good business and the government should step in and tell the FSA where to get off

Totally agree meme, it will be a disaster for all of the people employed at CPP and for York itself. The FSA have obviously made regular visits to CPP over the past few years approving what they were doing, why try and close them down now?

What about all those customers who've been conned? It's not the FSA's fault if CPP have acted improperly. It's good to see them come down hard on shoddy practice. The MP's should be spending less time making pointless gesture's and more on working out why York is so reliant on such a small number of big employers.

This company are a bunch of rogues. CPP were trying to sell me payment protection over the phone when I was a student, and the salesperson (genuinely) couldn't understand why I didn't think it was a good idea. (I had no income to lose of course. It was worthless to me and I could never have claimed under their policy conditions.)

consumer wrote:
This company are a bunch of rogues. CPP were trying to sell me payment protection over the phone when I was a student, and the salesperson (genuinely) couldn't understand why I didn't think it was a good idea. (I had no income to lose of course. It was worthless to me and I could never have claimed under their policy conditions.)

CPP have never sold any form of payment protection so if I was you I would rethink that comment....

Quotation from York Press above:
''...CPP suspended its shares on the London Stock Exchange this week after the Financial Services Authority (FSA) asked it to carry out a review of past sales of its card protection and identity protection and provide compensation where the watchdog believed it had been mis-sold...'

So another company misselling,(one wonders why it is not considered fraud?) until caught out by the regulator... Then has the audacity (Quote from YP above):
''...It is currently negotiating with the FSA to try to reduce the scope of the review after saying the business would not be viable if it was forced to take this action...'

So Directors now whinging the business might go bust if they have to pay compensation???
I do feel sorry for the employees but such companies should be forced to close and the directors taken to court....and if found guilty, automatically banned from holding directorships for at least 10 years and also be personally liable for compensating the cheated public.

Oh BTW we could use the space on Parliament Street created by the demolition of the loos to put the up the stocks. Then such scoundrels could be put on public display...

consumer wrote:
This company are a bunch of rogues. CPP were trying to sell me payment protection over the phone when I was a student, and the salesperson (genuinely) couldn't understand why I didn't think it was a good idea. (I had no income to lose of course. It was worthless to me and I could never have claimed under their policy conditions.)

CPP sells card protection, not payment protection. When I worked there I frequently had to deal with callers like you who couldn't tell the difference. Helps if you read your policy documents. One of the reason CPP has been so successful at misselling to it's customers is the stupidity of most of them.

The FSA work closely with CPP...they have admitted their mistakes and have changed. Fantastic Company. Keeps 1000 people in work in York. The company also does not sell payment protection. I think somebody is trying to lie!!

consumer wrote:
This company are a bunch of rogues. CPP were trying to sell me payment protection over the phone when I was a student, and the salesperson (genuinely) couldn't understand why I didn't think it was a good idea. (I had no income to lose of course. It was worthless to me and I could never have claimed under their policy conditions.)

Consumer u really don't have a clue do u. It was customers like u who I spoke to every day in my 5 yrs of working there who just did and do not take the time to READ THE DOCUMENTS.
I owe all where I am in my career now thanks to cpp, and my wife still works there, and she also is been given the chance to develop and better her career. it would be a travesty if York lost such a large dedicated employer. But then with mindless idiotic people like u consumer who clearly think they know everything spouting stupid claims, it does nothing for the reputation.

1. CPP provides York jobs albeit low-paid service sector ones.

2. If CPP have broken the law, then the law must be upheld - even if the law is a red-tape bureaucratic donkey (13 years of labour ensured red-tape now covers the country from head to toe). You can see it from space.

3. The FSA. These are the people who manage to by-pass handing out any fines or penalties to some of the higher profile financial institutions of this country. What a con. The FSA live in the same street as organisations such as OfCom and OfGem. For any of these 'Of' organisations, read 'GetOFfwithIt'. These organisations are peppered with ex-employees of the companies they investigate. OfSmallFines.

That is all.

big don wrote:

consumer wrote:
This company are a bunch of rogues. CPP were trying to sell me payment protection over the phone when I was a student, and the salesperson (genuinely) couldn't understand why I didn't think it was a good idea. (I had no income to lose of course. It was worthless to me and I could never have claimed under their policy conditions.)

Consumer u really don't have a clue do u. It was customers like u who I spoke to every day in my 5 yrs of working there who just did and do not take the time to READ THE DOCUMENTS.
I owe all where I am in my career now thanks to cpp, and my wife still works there, and she also is been given the chance to develop and better her career. it would be a travesty if York lost such a large dedicated employer. But then with mindless idiotic people like u consumer who clearly think they know everything spouting stupid claims, it does nothing for the reputation.

I was never given any documents, and obviously the standard of training there was so bad that the phone jockey didn't even know what they were selling. Given that fact that you can't even string a sentence together without lapsing into child-like text-speek I doubt whether you really have that much of a career anyway. You were obviously complicit in breaking the law so I hope you feel good about alll those people losing their jobs. Shame on you and shame on CPP.

Barclays used to get all new debit & credit cards to be ficticiously activated, which actually meant you get directed to CPP to be sold insurance.... Barclays have not renewed this contract at CPP so the panic is on! However, every bank does offer insurance as part of a bank account package these days, there is no need for CPP?

Many friends have worked in the call centre and they are worked to the bone for little money and told to give the hard sell.

And if you think that is bad enough that these people are target driven into selling you things you don't actually need. they are obviously brainwashed into thinking it is ok.

CPP is dying, and when their main investor walks away (which is on the cards) it will sink. nothing to do with the government, but to do with a company set up to sell something that people don't need, but in a way that people feel they need it.

If CPP are found guilty, every manager and team leader at CPP should be prosecuted for misselling the products as they are as guilty as the owners.

big don wrote:

consumer wrote:
This company are a bunch of rogues. CPP were trying to sell me payment protection over the phone when I was a student, and the salesperson (genuinely) couldn't understand why I didn't think it was a good idea. (I had no income to lose of course. It was worthless to me and I could never have claimed under their policy conditions.)

Consumer u really don't have a clue do u. It was customers like u who I spoke to every day in my 5 yrs of working there who just did and do not take the time to READ THE DOCUMENTS.
I owe all where I am in my career now thanks to cpp, and my wife still works there, and she also is been given the chance to develop and better her career. it would be a travesty if York lost such a large dedicated employer. But then with mindless idiotic people like u consumer who clearly think they know everything spouting stupid claims, it does nothing for the reputation.

1. As they spoke on the telephone, there wouldn't have been any DOCUMENTS.

2. They may have developed your career, but they certainly didn't develop your English.

3. I certainly hope your current role doesn't involve any element of customer service, as you clearly have complete contempt for us.

ISeeEverything wrote:

big don wrote:

consumer wrote:
This company are a bunch of rogues. CPP were trying to sell me payment protection over the phone when I was a student, and the salesperson (genuinely) couldn't understand why I didn't think it was a good idea. (I had no income to lose of course. It was worthless to me and I could never have claimed under their policy conditions.)

Consumer u really don't have a clue do u. It was customers like u who I spoke to every day in my 5 yrs of working there who just did and do not take the time to READ THE DOCUMENTS.
I owe all where I am in my career now thanks to cpp, and my wife still works there, and she also is been given the chance to develop and better her career. it would be a travesty if York lost such a large dedicated employer. But then with mindless idiotic people like u consumer who clearly think they know everything spouting stupid claims, it does nothing for the reputation.

1. As they spoke on the telephone, there wouldn't have been any DOCUMENTS.

2. They may have developed your career, but they certainly didn't develop your English.

3. I certainly hope your current role doesn't involve any element of customer service, as you clearly have complete contempt for us.

Apparently hell hath no fury like a customer scorned.

A timely warning to all businesses.

Especially if the customers are unforgiving Christians which I believe ISeeEverything happens to be.

The problem with the FSA is that there are only guidelines which every company then has to interpret and hope they are doing the right thing. CPP have consulted with the FSA many times to ensure any practices are correct, and until this time last year have had no bad feedback from them.

CPP is not just card protection and ID protection. They also manage the packaged services for Santander, Nat West and RBS. On top of this, they also have a mobile phone insurance company called Phonesafe, and airport lounge service Airport Angel. So the implications are huge for those who have nothing to do with selling practices too.

Nobody at CPP is disagreeing that there should be redress for customers who have been mis-sold policies, but the FSA are demanding an action which is completely disproportionate.