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York academics design system to save cheques

A new electronic system could save the once-threatened method of paying by cheque, its developers have said.

Paper cheques fell out of favour with banks as they were costly to process and need to be stored afterwards, yet they remained popular with customers, particularly the elderly.

Now a team of academics has developed a system which has the benefits of easy, electronic money transfer while preserving the physical attributes of something that is handed to the payee.

The team from Newcastle, York and Northumbria universities developed the system after speaking to a group of 80-year-olds from Tyneside.

Their research is to be presented today at the Computer Supported Co-operative Work conference in Seattle, in the US.

The new cheques look identical to traditional ones, save for the grey background on each one which is actually billions of tiny dots laid out in a specific pattern.

The account holder writes out the cheque as normal, but uses a digital pen which “reads” the cheque as it is written. Once completed, they tick a box - the only difference to a normal cheque – and the information is transmitted directly to the payee’s bank account.

Project lead Professor Andrew Monk, a psychologist at the University of York, said the 80-year-olds canvassed clearly understood cheque payments.

“Many of us still use cheques and in some cases the only alternative is to hand over cash which often isn’t ideal,” he said.

“For the banks, it’s not only the time and cost of processing cheques but, at present, where you store them after they have been processed.

“But for the bank’s customers – and particularly the older generation – cheques are seen as a vital part of their financial independence. They provide a permanent record which means they can easily keep track of what’s being spent. The people who worked with us also valued the experience of handing over a signed cheque to a named individual rather than the anonymity of online transactions.

“The beauty of our design is that you not only have something physical to hand over to the recipient, you also have a cheque book stub as a record.”

According to Newcastle University, cheque use has been falling in the UK since 1990. While the number of cheques being written each day is still high – about 3.5 million a day – this is down from 11 million in 1990.

Comments(5)

AnotherPointofView says...
8:59am Mon 13 Feb 12

It's not just 80 year olds. Cheques are still a major way businesses pay their bills as well.

Online payments are becoming more frequent but sometimes cheques are still the only way.

Garrowby Turnoff says...
9:42am Mon 13 Feb 12

But how do I fib that "your cheque's in the post"?

Giz a break...!

Firedrake says...
3:08pm Mon 13 Feb 12

I remember the time when it was very difficult to persuade elderly folk to use cheques at all! My grandmother used to drag her entire worldly wealth around in a huge hanbag festooned with padlocks and chains.

Guy Fawkes says...
3:26pm Mon 13 Feb 12

The drawback with this system seems to me to be that you need a pen with a mobile phone built in to it to transmit details of the transaction to the bank, meaning that it's likely to be just as expensive, if not more, than cheque processing is currently; not least, because very few people are likely to want to use it, thus making the cost per customer high.

I have to confess to a certain amount of intolerance to the argument that because someone is over a certain age, they shouldn't have to deal with the realities of life that the rest of us do - though, as a 38 year-old, I suppose I could be accused of that being easy for me to say, isn't it? My grandfather, now in his late 90s, is perfectly comfortable with email (we write to each other weekly) and online banking, his only difficulty being eyesight, which we have dealt with using a large-key keyboard and 32" monitor set to a low resolution, to make the text big.

With the exception of dementia sufferers, I can't help thinking that in the vast majority of cases, the phobia many feel about new technologies could easily be allayed by relatively cheap and simple measures such as this. To some extent I feel it too - every time a bit of software at work is updated and I have to learn new front ends and menu structures, I think 'Oh no, not again!' - but that's life, and you just get on with it.

the butler says...
6:33pm Tue 14 Feb 12

This info is sort of scant on details,
Has any bank put it's name forward to say that it will add this process to it's system of banking, if so when will it be use?, further to this, what cost to the customer for this 'pen'gizmo and package of cheques?

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