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Aviva protester Paul Parvin handed injunction

Paul Parvin Paul Parvin

INSURANCE giant Aviva has taken out an injunction against a customer who staged a one-man protest with his digger at its office car park on York’s outskirts.

Armed police attended the Monks Cross offices last spring when self-employed plant hire operator Paul Parvin, of Sessay, near Thirsk, blocked the barriers to the site where 180 employees worked.

Mr Parvin, who was angry over the way his claim had been handled by Aviva since an articulated lorry hit and severely damaged his digger in January 2008, had previously protested by sitting in a deckchair with a placard for several hours near the entrance to another Aviva building in Rougier Street in the city centre.

Now Aviva has confirmed that, “regrettably,” it had had to take the step of obtaining an injunction against him “to avoid further business disruption.” A spokeswoman said the company believed it had done all it could for Mr Parvin. “Despite the FOS – Financial Ombudsman Services – backing our decision in relation to his case, Mr Parvin continued to protest at our premises in York and while we respect the right of individuals to protest peacefully, Mr Parvin’s protests were becoming increasingly disruptive to our business and employees,” she said.

“We have to put the welfare of our staff first and while we have made every effort to bring this to an amicable conclusion, regrettably we have now had to take the step of obtaining an injunction against Mr Parvin to avoid further business disruption.”

Mr Parvin, who had an engineering and motor insurance policy with Aviva, said the injunction, obtained at the High Court, prevented him going on the company’s property.

He intended to obey it, but planned to resume his demonstrations on public land, for example near the city-centre offices.

He claimed his digger protest had never stopped anyone entering or leaving the Monks Cross offices, and revealed that at one stage, he had started breaking the JCB into pieces and delivering it to Aviva’s other offices in York and protesting outside.

Comments(33)

roskoboskovic says...
9:45am Sat 4 Feb 12

typical response from aviva.they just can t bear the closer scrutiny that publicity like this brings.good luck mate,you ll need it.

ISeeEverything says...
9:45am Sat 4 Feb 12

Poor Norwich Union, can't have their business disrupted, can we? And armed police? Bit of an over-reaction.

mickrick says...
9:58am Sat 4 Feb 12

Its David and Goliath all over again.
I like your spirit mate, its the sort of thing i would do.

Make them have it, hit them where it hurts.

C3PO=PCSO says...
10:01am Sat 4 Feb 12

Overkill from Aviva. Some sensible community PCSOing would sort this...

Silver says...
10:20am Sat 4 Feb 12

Personally they should just pay up he was insured and was unlucky the fact they've pretty much given him a restraining order says wonders about their customer service really

bolero says...
10:33am Sat 4 Feb 12

Will Aviva be taking similar action against their employees who park their cars on grass verges at monks Cross? This action is destroying the verges and the local environment. CoYC should also bring an injunction against Aviva and present a claim for landscaping the effected area. This is a disgrace.

Stix187 says...
10:34am Sat 4 Feb 12

Of course it must be Aviva's fault, its not like he had already claimed, and been paid out, on the offending party's insurance, or that he's demanding loss of earnings despite his insurance not covering it, or that the injunction was taken out last year after he released wild animals into the reception area. An individual wouldn't be greedy and dishonest, only company's do that!! Oh wait...

Hepworth says...
11:18am Sat 4 Feb 12

Shame on you Aviva

Mullarkian says...
11:40am Sat 4 Feb 12

The reason the employees park their cars on the verges is because when the offices were built the council would not allow enough car parking space to accomodate the number of staff.
This was due to the cycle to work mentality that prevails in York council.
To get to Monks X from the other side of the city is at least 2 bus journeys and can take over an hour. In a car that can be done in less than 30 minutes.

colette says...
11:48am Sat 4 Feb 12

"To get to Monks X from the other side of the city is at least 2 bus journeys and can take over an hour. In a car that can be done in less than 30 minutes".
Presumably that is only driving time you are counting, Mullarkian - how about the time sat in traffic jams? :-) Although I agree about the cycling mentality!

Ghost of Oscar Deutsch says...
1:11pm Sat 4 Feb 12

He claimed his digger protest had never stopped anyone entering or leaving the Monks Cross offices..

Rubbish..the digger was parked across the entrance and exit barrier and he threatened to ram any staff in cars who attempted to get past...

bolero says...
1:25pm Sat 4 Feb 12

Have Mullarkian and colette never heard of Park and Ride? I thought this was one of the advantages of being accommodated at Monks Cross. Or are you too poorly paid to be able to afford the bus fare or just too tight-fisted? You are destroying the environment and ought to be ashamed of the mess you are making of the area. Wait until you get bogged down in the mud and then I suppose it will be everyones' fault but your own. Remember that other people have to traverse the town to get to work and there is no parking available near to their place of work.

Back and Beyond says...
1:38pm Sat 4 Feb 12

Good old Aviva, the company that consistently outperforms its rivals.... with complaints to the FOS.

Good luck Paul, hope you eventually get justice.

Eric Bartholomew says...
3:34pm Sat 4 Feb 12

Aviva=waste of space.

I will never touch their products ever again after they left me well short on an endowment policy.

Jokers...

Casual_Reader says...
3:46pm Sat 4 Feb 12

@Silver read the article. FOS backed Aviva. I looked back the the articles about this chap from last year. It seems Aviva did pay up but they guy's not happy with the settlement hence why he went to the FOS.. and they backed Aviva

colette says...
4:52pm Sat 4 Feb 12

I'm afraid bolero is making assumptions. When I worked in York, I always used the park and ride, and still use buses in preference now - but when I had to go to the other side of town, it was always a journey I couldn't do with public transport.

Yorkiepud1 says...
5:39pm Sat 4 Feb 12

I don't know how you can all say 'shame on Aviva' when you only know a tiny part of the story!

A lot of what ACTUALLY happened has been missed out. It was quite literally a case of this man spitting his dummy out because he didn't get what he wanted - which he wasn't even a bit entitled to. They did everything they could and more, and he was still childish enough to do stupid things like letting a helpless cockerel loose in the reception, which had to be picked up by the RSPCA!!

Shame on him, not Aviva.

bolero says...
6:22pm Sat 4 Feb 12

Still no excuse colette. You and others like you are spoiling the area. There is parking available at the Park and Ride. Use it.

Eric Bartholomew says...
6:49pm Sat 4 Feb 12

Nobody will need to worry about any of this when A***a transfer everything to India.

Back and Beyond says...
12:46pm Sun 5 Feb 12

foxtrotuniformcharli
ekilo
wrote:
Aviva do NOT have more complaints than other companies. I believe that Standard Life and Zurich have far more as do the Phoenix group.

And as for the person with the endowment being short. I find this hilarious, as everyone knows that Endowments were terrible and would fall short at the end. This happened with other companies and not just Aviva. It's just a bit of bad luck.

As for saying that Aviva's policies are poor did you know that the top performing fund last year was an Aviva one beating 2600 others?

No, i don't work for Aviva but I think people on here need to get a grip and stop being so thick
I think you may wish to check your claims on the FSA register. http://www.fsa.gov.u
k/pages/library/othe
r_publications/comme
ntary/firm_spec/tabl
e.shtml
Unfortunately Aviva do seem to be the worst of a pretty bad bunch when it comes to complaints. Just because the FOS have adjudicated in favour of Aviva does not mean they are legally right, they are of course funded by these large corporations. I recently went the wrong side of a decision given by the FOS but went the Court route, the company concerned paid out + costs the day before case was due to be heard :)

GoodDoc says...
2:15pm Sun 5 Feb 12

I'm stunned at how many commenters on here have some personal axe to grind against Aviva. No one likes insurance companies, but what on earth is this about? The company followed the policy he had in place, and more importantly the independent Financial Ombudsman sided with them. What is the point of having such mediators if people like you lot refuse to accept their decisions?
.
Much as I hate Aviva, they are in the right here, and it's sad to see a man who is happy to take out his issues on other people. People have a right to get to work, and this muppet has been brought up to believe if you don't get your own way, stomp your little foot until everyone is disrupted. Sour grapes, he should be ashamed of himself. Aviva are rubbish, but the ombudsman is not. Grow up and move on with your life.

jadestars says...
11:07am Mon 6 Feb 12

Yorkiepud1 wrote:
I don't know how you can all say 'shame on Aviva' when you only know a tiny part of the story! A lot of what ACTUALLY happened has been missed out. It was quite literally a case of this man spitting his dummy out because he didn't get what he wanted - which he wasn't even a bit entitled to. They did everything they could and more, and he was still childish enough to do stupid things like letting a helpless cockerel loose in the reception, which had to be picked up by the RSPCA!! Shame on him, not Aviva.
Aviva have done nothing wrong at all, they did everything by the book so why the hell should this brainless fool be allowed to continue with his immature actions ..he didn't like it so he took a tantrum but instead of having the desired affect, he's made himself look like a complete numpty and the butt of several jokes to come, i expect!

jadestars says...
11:08am Mon 6 Feb 12

Yorkiepud1 wrote:
I don't know how you can all say 'shame on Aviva' when you only know a tiny part of the story! A lot of what ACTUALLY happened has been missed out. It was quite literally a case of this man spitting his dummy out because he didn't get what he wanted - which he wasn't even a bit entitled to. They did everything they could and more, and he was still childish enough to do stupid things like letting a helpless cockerel loose in the reception, which had to be picked up by the RSPCA!! Shame on him, not Aviva.
i didnt mean to quote you in my last comment ... totally agree with you though :)

Yorkiepud1 says...
12:29pm Mon 6 Feb 12

Yeah, you're right Jadestars. I'd understand people calling Aviva rubbish if the Ombudsman DIDN'T vote in their favour, but theydid! And they did because they did everything they could!

And the actions made by Mr Parvin were completely out of order. The protesting outside with the placards, fine....but the cockerel and defacing the bar walls? Completely childish. They did right getting an injuction, because if he'swilling to deface the bar walls and set live animals inside the building, what else would he be capable of?!

They did what they had to do, and that is to protect their employee's and their company. If YOU all worked for Aviva, I'm sure you'd be pleased that your company was so willing to keep you safe!

Chrido81 says...
12:52pm Mon 6 Feb 12

Does Mr Parvin realise that the York offices do not even administer Aviva motor insurance? Perhaps if he checked his policy documents he'd know this, as well as whether his cover was sufficient to his claim!

jojo8585 says...
1:19pm Mon 6 Feb 12

To all you insulting Aviva, this customer had claimed through the other drivers insurance and the vehicle had been repaired, unfortunatley not to a good standard so after some discussion Aviva payed the cost of the digger, even though they didn't have to given he had made a claim via the other party. He is trying to claim loss of earnings which is not covered and wont be payed, this has been escalated and the obudsman voted in Aviva's favour, they were RIGHT in their actions. Leave Aviva alone when you dont know the full story

gav10 says...
2:21pm Mon 6 Feb 12

@Bolero; a sweeping assumption I think - just because the cars are parked on the verge opposite the Aviva building you assume they must belong to Aviva staff, it happens they are also nearest to any one of the Monks Cross employers.

The park and ride is fine if you live in York - no bus service at all in my direction, unless you want to go back into York. I do cycle in the summer though.

akuma says...
2:28pm Mon 6 Feb 12

I wish the The Press would stop trying to jazz up the story by stating "Armed Police"

If they reprinted the statement from the police in the orginal story you'd see that the the Armed Response Unit was sent simply because it was the closest unit.

While those police are "also armed" they are fully capable and required to respond to regular call outs too. At no point in time did they ever present there weapons as they were not required.

Press, your not The Sun, so stop trying to be!

C3PO=PCSO says...
7:22pm Mon 6 Feb 12

akuma wrote:
I wish the The Press would stop trying to jazz up the story by stating "Armed Police"

If they reprinted the statement from the police in the orginal story you'd see that the the Armed Response Unit was sent simply because it was the closest unit.

While those police are "also armed" they are fully capable and required to respond to regular call outs too. At no point in time did they ever present there weapons as they were not required.

Press, your not The Sun, so stop trying to be!
On the contrary....The armed response unit has previous with being called to rogue diggers ramming (or threatening to ram) vehicles.....there was an incident a few years ago on the A19 near Selby where they tried to shoot a JCB tyres out after it rammed a cop car.
Suppose it makes a difference to amchine gunning horses on the A64.

bolero says...
12:36pm Tue 7 Feb 12

So gav10 doesn't deny that he works for Aviva then.

MarkyMarkMark says...
2:30pm Tue 7 Feb 12

bolero wrote:
So gav10 doesn't deny that he works for Aviva then.
Relevance being?

Incdentally, there's no good cycle route from town going beyond the Malton Rd turnoff to the P&R site either - if you wanted to cycle to the Aviva offices you'd need to either take your life in your hands and go up that little strip of dual carriageway, or go the (quite a lot longer) way round and come up past the P&R, and cut back to the main shopping centre and follow that stupid little cycle track around the inside of it - then get dumped onto the wrong side of a mini-roundabout. who says CoYC has a cycling mentality? (unless you mean one where the cogs slip a bit too often?!)

(all of which has no relevance to the original topic!)

bolero says...
3:22pm Tue 7 Feb 12

Thank you for that MarkyMarkMark. Where've you been for the last three days?Trying to find your way home.

bolero says...
2:21pm Wed 8 Feb 12

I notice that cars are now parking within the `no waiting` zone on the verge. I understood that verges were included in this restricted area. Is this not true?

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