News RSS Feed Send your news, pictures & videos


Son barred from bus over pizza

Janice White at the bus stop in Piccadilly where her son, Paul, who has dysphasia, was not allowed on an Arriva bus because he was carrying a pizza Janice White at the bus stop in Piccadilly where her son, Paul, who has dysphasia, was not allowed on an Arriva bus because he was carrying a pizza

A MOTHER has hit out after her son was barred from travelling home on a York bus because he was carrying a pizza in a box.

Janice White said her 19-year-old son Paul, who has dysphasia, a condition which causes difficulties in communicating, was planning to take the large pizza from York to his home at Riccall, near Selby, to eat it there with his brother.

Paul was trying to get on the Arriva bus in Piccadilly after a guitar practice with his band in York when the driver told him he was not allowed on board with the food.

Mrs White said a sign on the bus warned only that passengers were not allowed to eat or drink on board the bus, but her son had had no intention of eating the pizza until he got home.

She said he then stayed out in the cold for an hour-and-a-half waiting for the next bus, during which time he ate half the pizza and folded up the box with the remainder of the pizza in it. He then shoved the box inside his guitar case, and was able to travel on the next bus.

Mrs White said because of her son’s condition, it had taken a year and a half to teach him how to travel on a bus on his own.

When she rang Arriva to complain, a member of staff had been “quite abrupt,” and told her it was the company’s policy not to allow hot food on its buses.

Mrs White said she believed that if this was so, it should be clearly stated in the signs.

Nigel Featham, managing director of Arriva Yorkshire, said the decision to allow passengers to board with food was at the discretion of the company’s drivers.

“In many instances, the carriage and consumption of hot food can make other passengers’ journeys unpleasant,” he said.

“We were disappointed to learn that this young man felt distressed and we would urge his mother to contact us directly so we can discuss this matter with her.”

Comments(42)

TheTruthHurts says...
9:19am Thu 2 Feb 12

I once caught a first bus after a training sesh on a sweltering hot summers day with an open can of pop. The driver said you cant bring that on here. I asked why not... he said its the rules, i said i wont spill it or leave the empty (i'd have taken it home to recycle even if there was a bin on the bus) he said you cant get on with it.
'
The whole conversation was ridiculous so i necked the can of pop, leaned right in to grab my ticket and did the loudest most forceful belch i could muster! it was amazing and i was still laughing about it long after i got home.

Alpha Kenny Thing says...
9:41am Thu 2 Feb 12

TheTruthHurts wrote:
I once caught a first bus after a training sesh on a sweltering hot summers day with an open can of pop. The driver said you cant bring that on here. I asked why not... he said its the rules, i said i wont spill it or leave the empty (i'd have taken it home to recycle even if there was a bin on the bus) he said you cant get on with it.
'
The whole conversation was ridiculous so i necked the can of pop, leaned right in to grab my ticket and did the loudest most forceful belch i could muster! it was amazing and i was still laughing about it long after i got home.
And you are proud of yourself for that? You rude child. No wonder we are in a state if people think that your sort of behaviour is clever.

Ignatius Lumpopo says...
9:56am Thu 2 Feb 12

If one person is stopped from carrying a hot pizza on a bus, then everyone else should be stopped too. It's called the Domino effect.

TheTruthHurts says...
9:59am Thu 2 Feb 12

Alpha Kenny Thing wrote:
TheTruthHurts wrote: I once caught a first bus after a training sesh on a sweltering hot summers day with an open can of pop. The driver said you cant bring that on here. I asked why not... he said its the rules, i said i wont spill it or leave the empty (i'd have taken it home to recycle even if there was a bin on the bus) he said you cant get on with it. ' The whole conversation was ridiculous so i necked the can of pop, leaned right in to grab my ticket and did the loudest most forceful belch i could muster! it was amazing and i was still laughing about it long after i got home.
And you are proud of yourself for that? You rude child. No wonder we are in a state if people think that your sort of behaviour is clever.
I think that you may have missed the point.
'
Child no..... Big Kid definitely

rambolanka says...
10:00am Thu 2 Feb 12

So, does this mean that no passengers to Tesco, Sainsbury and other stores who buy a pre-cooked hot meal are allowed on board? No cathing the bus to the chippy or getting a take away of any kind? No hot sausage rolls from home to eat at tea-break? As the Unions used to say "one off-all off." When do we get food frisked on boarding?

myhouse says...
10:15am Thu 2 Feb 12

I took a maccy Ds onto the bus a couple of times and was never stopped. I did hide it in a different carrier bag though. This was to be eaten at home too.

Woody Mellor says...
10:23am Thu 2 Feb 12

TheTruthHurts wrote:
I once caught a first bus after a training sesh on a sweltering hot summers day with an open can of pop. The driver said you cant bring that on here. I asked why not... he said its the rules, i said i wont spill it or leave the empty (i'd have taken it home to recycle even if there was a bin on the bus) he said you cant get on with it.
'
The whole conversation was ridiculous so i necked the can of pop, leaned right in to grab my ticket and did the loudest most forceful belch i could muster! it was amazing and i was still laughing about it long after i got home.
Nothing personal towards you. But if I was that driver I would of instantly broken your nose and front teeth. Sod the job! Be careful and have a bit more respect in future, after all, he was only doing what he's paid to do.

Pete the Brickie says...
10:24am Thu 2 Feb 12

I think the bus driver clearly had more communication issues than the young man with the pizza. With the right skills he could have opened dialogue and made it clear to the lad that as long as the box remained closed he could travel on his precious bus.

TheTruthHurts says...
10:27am Thu 2 Feb 12

Woody Mellor wrote:
TheTruthHurts wrote: I once caught a first bus after a training sesh on a sweltering hot summers day with an open can of pop. The driver said you cant bring that on here. I asked why not... he said its the rules, i said i wont spill it or leave the empty (i'd have taken it home to recycle even if there was a bin on the bus) he said you cant get on with it. ' The whole conversation was ridiculous so i necked the can of pop, leaned right in to grab my ticket and did the loudest most forceful belch i could muster! it was amazing and i was still laughing about it long after i got home.
Nothing personal towards you. But if I was that driver I would of instantly broken your nose and front teeth. Sod the job! Be careful and have a bit more respect in future, after all, he was only doing what he's paid to do.
Fair enough, but im no lightweight and would have given as good as i would have got.

michaeljohnrogan says...
10:37am Thu 2 Feb 12

TheTruthHurts wrote:
Alpha Kenny Thing wrote:
TheTruthHurts wrote: I once caught a first bus after a training sesh on a sweltering hot summers day with an open can of pop. The driver said you cant bring that on here. I asked why not... he said its the rules, i said i wont spill it or leave the empty (i'd have taken it home to recycle even if there was a bin on the bus) he said you cant get on with it. ' The whole conversation was ridiculous so i necked the can of pop, leaned right in to grab my ticket and did the loudest most forceful belch i could muster! it was amazing and i was still laughing about it long after i got home.
And you are proud of yourself for that? You rude child. No wonder we are in a state if people think that your sort of behaviour is clever.
I think that you may have missed the point.
'
Child no..... Big Kid definitely
Big Kid definitely not! I say,spoiled child,"Yes Child"who thinks he is the only one who is right,and has absolutely no manners,or self respect, or respect for others, look up the word.RESPECT,it maY help you get on better in life.

Digeorge says...
10:43am Thu 2 Feb 12

Not surprised, First do it as well.

It is called 'good manners'.

Nobody likes seeing or smelling other people's dinner, lunch, pizzas when they are travelling on a bus as it makes them feel sick.

I know people who have been stopped from eating sausage rolls on First bus before now.

But I doubt that he was going to leave it till he got home!

TheTruthHurts says...
10:53am Thu 2 Feb 12

michaeljohnrogan wrote:
TheTruthHurts wrote:
Alpha Kenny Thing wrote:
TheTruthHurts wrote: I once caught a first bus after a training sesh on a sweltering hot summers day with an open can of pop. The driver said you cant bring that on here. I asked why not... he said its the rules, i said i wont spill it or leave the empty (i'd have taken it home to recycle even if there was a bin on the bus) he said you cant get on with it. ' The whole conversation was ridiculous so i necked the can of pop, leaned right in to grab my ticket and did the loudest most forceful belch i could muster! it was amazing and i was still laughing about it long after i got home.
And you are proud of yourself for that? You rude child. No wonder we are in a state if people think that your sort of behaviour is clever.
I think that you may have missed the point. ' Child no..... Big Kid definitely
Big Kid definitely not! I say,spoiled child,"Yes Child"who thinks he is the only one who is right,and has absolutely no manners,or self respect, or respect for others, look up the word.RESPECT,it maY help you get on better in life.
Have you ever been on a first bus on a boiling hot day? I was the only person on the bus at the time (i do have some respect, lol) The guy was being a jobsworth if you read through other threads on first buses you will find it happens quite often.
'
But thanks for your response michaeljohnrogan, its given me a giggle reminded me of my old school headmaster.

yorkandproud says...
10:54am Thu 2 Feb 12

I mean "we all like bus drivers", but we also "like pizza". Which is best. There's only one way to find out.

F I G H T !!!!!!!!!!!!!!!!

Blimp says...
10:56am Thu 2 Feb 12

Hey Ignatius - that's two top gags in a week!
Brilliant, love it! More please.

Mickey T says...
11:39am Thu 2 Feb 12

The following is taken from Arriva condition of carriage. No where does it mention NOT being allowed on the veh with food. Only that you cannot consume any or drink any alchohol...... This is from the section 'Conduct of Passengers'.

"Consume any type of alcohol or items of food or drink which may make other passengers’ journeys unpleasant or otherwise cause offence"

Get into em lad.

Kelvar says...
11:39am Thu 2 Feb 12

rambolanka wrote:
So, does this mean that no passengers to Tesco, Sainsbury and other stores who buy a pre-cooked hot meal are allowed on board? No cathing the bus to the chippy or getting a take away of any kind? No hot sausage rolls from home to eat at tea-break? As the Unions used to say "one off-all off." When do we get food frisked on boarding?
"When she rang Arriva to complain, a member of staff had been “quite abrupt,” and told her it was the company’s policy not to allow hot food on its buses"

Does First also have this policy? I often buy one of the HOT Ready cooked chickens for my dinner!

Would I (a pensioner) not be allowed to travel on a bus?

ISeeEverything says...
12:00pm Thu 2 Feb 12

The problem for the driver is some passengers will say they aren't going to eat on board, and keep their word, and some will say they aren't going to eat on board, but then do. How do you tell the difference?

Indigo75 says...
12:12pm Thu 2 Feb 12

Twice I've been told off for drinking water on a No.4 bus (both times in the summer). I can understand with smelly food - but water?!

sheps lad says...
12:16pm Thu 2 Feb 12

Indigo75 wrote:
Twice I've been told off for drinking water on a No.4 bus (both times in the summer). I can understand with smelly food - but water?!
Should have learned after the first time!

Chrido81 says...
12:27pm Thu 2 Feb 12

Kelvar wrote:
rambolanka wrote: So, does this mean that no passengers to Tesco, Sainsbury and other stores who buy a pre-cooked hot meal are allowed on board? No cathing the bus to the chippy or getting a take away of any kind? No hot sausage rolls from home to eat at tea-break? As the Unions used to say "one off-all off." When do we get food frisked on boarding?
"When she rang Arriva to complain, a member of staff had been “quite abrupt,” and told her it was the company’s policy not to allow hot food on its buses" Does First also have this policy? I often buy one of the HOT Ready cooked chickens for my dinner! Would I (a pensioner) not be allowed to travel on a bus?
They do have this policy. I can confirm that First York drivers are also quite abrupt.

ReginaldBiscuit says...
12:46pm Thu 2 Feb 12

Ignatius Lumpopo wrote:
If one person is stopped from carrying a hot pizza on a bus, then everyone else should be stopped too. It's called the Domino effect.
Haha! Made me laugh that did.

I've seen people carrying takeaway meals and get on buses many times before - usually at the end of a night out on the ale mind. What's the problem with it? People get on buses with bags of shopping. If you ain't going to eat it, why can't you transport it?

Maybe the bus driver should have just made it clear not to eat it on the bus.

Chrido81 says...
1:06pm Thu 2 Feb 12

Sometimes I've had people sit down next to me who smell of wee. I find that more offensive than pizza.

hifive says...
1:07pm Thu 2 Feb 12

Digeorge wrote:
Not surprised, First do it as well. It is called 'good manners'. Nobody likes seeing or smelling other people's dinner, lunch, pizzas when they are travelling on a bus as it makes them feel sick. I know people who have been stopped from eating sausage rolls on First bus before now. But I doubt that he was going to leave it till he got home!
I'd love it if the bus I caught smelled of pizza! Better than BO, urine and general grime!

alfie says...
1:55pm Thu 2 Feb 12

TheTruthHurts wrote:
I once caught a first bus after a training sesh on a sweltering hot summers day with an open can of pop. The driver said you cant bring that on here. I asked why not... he said its the rules, i said i wont spill it or leave the empty (i'd have taken it home to recycle even if there was a bin on the bus) he said you cant get on with it.
'
The whole conversation was ridiculous so i necked the can of pop, leaned right in to grab my ticket and did the loudest most forceful belch i could muster! it was amazing and i was still laughing about it long after i got home.
Ha ha i bet he got a waft of what you had for your tea then.

I think there is an unspoken rule on this kind of thing and that's that you have your scran wrapped in a bag not just open so it looks like your in the middle of eating it. I am sure no one would like to sit on a bus to then discover they have sat on hot pepperoni which has oiled your pants.

On another note I saw a first york driver eating a ginsters pasty whilst on duty a few weeks ago, there were flakes of pastry everywhere and i got some in my change.

R'Marcus says...
4:07pm Thu 2 Feb 12

So he had apizza box.
But what was in it?
This is the problem. Making out that it is the driver's fault is the usual story.

nearlyman says...
8:42pm Thu 2 Feb 12

He should have asked them to deliver it and then hitched a ride with the driver..........woul
d probably have been cheaper than the bus fare.

olympian says...
9:59pm Thu 2 Feb 12

i was refused travel on Arriva in Selby last year because i had a can of paint ! I couldnt get home any other way as the toll bridge was closed and it was the free bus!!

daveyboy25 says...
10:45pm Thu 2 Feb 12

if the driver lets people eat and drink on there bus it normally goes back to the yard looking like a skip. customers complain about messy buses enough as it is and when the driver speaks out he gets moaned at again what a crap job

rogue84 says...
8:29am Fri 3 Feb 12

wonder if it had been a young girl on her own...would the bus driver have done the same thing??
a crazy rule, surely this is one of those things where you take every particular situation into account.
a group of drunk people at the end of a night and i can understand a no-food rule policy, similar to taxi drivers.
surely though, common sense should have prevailed here??

michaeljohnrogan says...
11:05am Fri 3 Feb 12

Child,you seem to have an attitude problem,you obviously did not look up the word,Respect."i am not lol".
If that bus driver had been your father,would you have accepted that loutish behaviour directed at him? i think not!grow üp and try to be a bit more tolerant to those who have a difficult job in trying to please the public,a polite smile works wonders.try it!!!

fuzzfelt says...
11:18am Fri 3 Feb 12

Ignatius Lumpopo wrote:
If one person is stopped from carrying a hot pizza on a bus, then everyone else should be stopped too. It's called the Domino effect.
Awesome!

C3PO=PCSO says...
5:47pm Fri 3 Feb 12

I got banned from the bus the other day as I tried to get my hi-viz bike on board, as I was tired from riding around all day trying to look competant.
Bloody bus driver jobsworths....

old_geezer says...
6:01pm Fri 3 Feb 12

I wish Arriva would extend this policy to their trains.

The difference being of course that they make a profit on selling smelly burgers-with-onion.

monkeyhanger says...
6:08pm Fri 3 Feb 12

What is the huge issue with food on buses.Think you can eat on trains and planes.Taxis let you take hot food home.Maybe buses are to posh for food to be allowed on.Or conversely is it that some of the folk on buses are not to be trusted with hot food,being tramps,chavs and a variety or ne'er do wells.

Steve, says...
4:09am Sat 4 Feb 12

I'm glad he refused, how is a bus driver to know who's going to keep their word and not eat?

All Taxi's have the same rule - it's public transport - there's no story here just some silly sod wanting a moan.

Steve, says...
4:09am Sat 4 Feb 12

I'm glad he refused, how is a bus driver to know who's going to keep their word and not eat?

All Taxi's have the same rule - it's public transport - there's no story here just some silly sod wanting a moan.

PinzaC55 says...
3:58pm Sat 4 Feb 12

Don't they have a Pizza shop in Riccall?
Sounds like an opening for some entrepreneur here.

Magicman! says...
9:46pm Sat 4 Feb 12

Ignatius Lumpopo wrote:
If one person is stopped from carrying a hot pizza on a bus, then everyone else should be stopped too. It's called the Domino effect.
clap clap clap very funny :)

TerryYork says...
12:11am Sun 5 Feb 12

TheTruthHurts wrote:
I once caught a first bus after a training sesh on a sweltering hot summers day with an open can of pop. The driver said you cant bring that on here. I asked why not... he said its the rules, i said i wont spill it or leave the empty (i'd have taken it home to recycle even if there was a bin on the bus) he said you cant get on with it.
'
The whole conversation was ridiculous so i necked the can of pop, leaned right in to grab my ticket and did the loudest most forceful belch i could muster! it was amazing and i was still laughing about it long after i got home.
What an idiot you are.

Drew Peacock says...
5:05pm Tue 7 Feb 12

Ignatius Lumpopo wrote:
If one person is stopped from carrying a hot pizza on a bus, then everyone else should be stopped too. It's called the Domino effect.
Love it! Your day's work is done. Go home and put your comedy feet up.

grahamw says...
1:06pm Wed 8 Feb 12

This young man was treated rudely and unfairly by the jobsworth driver employed by an obviously uncaring and ignorant bus company.

From what I have heard, this situation is not unusual.

Time for the bus companies to step back from the politically-correct/
jobsworth nonsense and start providing a SERVICE to their customers....many of whom are subsidising their damned company out of council taxes !

To cause a CUSTOMER so much discomfort and stress because of a harmless pizza in a box when all the driver had to POLITELY do was ask that it wasn't consumed during the journey ?

It's not exactly going to poson or inconvenience other over-sensitive petty passengers is it ? (who presumably never enter a Fish and chip shop or a restaurant).

No wonder people use their cars instead of public transport when they have to put up with this stupidity as well as extortionate fares.

As far as comparing taxis and buses goes. Totally different types of vehicle and mode of transport, so an irrelevant red herring.

The bus service in York is a disgrace, run by uncaring selfish jobsworths. Yes, maybe you DO need to worry about your jobs.

Meanwhile I will be walking or driving.

York Bob says...
9:02am Thu 9 Feb 12

I feel for the driver here. It's not his job to police what his passengers are doing on his bus - he has to concentrate on driving it. Whilst it's unfortunate about this lad's condition, the driver was not to know this, and frankly I wouldn't believe that someone had bought a hot pizza in York and was not going to eat it until he got to his house (40 minutes bus ride away!)

As a regular bus user there is not much worse than half eaten food knocking round the place, so I can see the driver's point. And as none of use were there, I don't see how we can comment on how abrupt or not the driver was with the passernger.

click2find

Most popular


About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree