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Passengers to get say on York bus services


RESIDENTS in York are to be quizzed about their views on local bus services, including what they think about fares and the reliability of the network.

A decision session for City of York Council’s executive member for city strategy, Coun Steve Galloway, has seen officers asked to include questions centred around the city’s bus system on a future survey, which will be backed up through an online poll and also seek opinions on speed, comfort and accessibility.

It came after Labour group leader James Alexander organised a petition calling for a freeze in First York bus fares, an end to service cuts and a review of services on the edge of York to ensure villages have enough access to buses.

Coun Galloway said the privatisation of bus services had proved to be “flawed”, but the cost of reversing this was likely to be “beyond the resources available to central Government in difficult economic times.”

Comments(43)

pedalling paul says...
9:31am Wed 8 Sep 10

Yes it was Maggie who deregulated bus services, effectively ending cross subsidy of rural and early morning/late evening services by profitable daytime ones.
I will welcome any measures which supress unneccessary peak time car use, and enables buses to have artiicial priority (along with cyclists of course).
That will make the best use of our road network, and also make life easier for essential motor vehicle traffic.

Beagleboy says...
9:43am Wed 8 Sep 10

I will say this. FIRST YORK operate a terrible unreliable service. Most buses are late and some don't even turn up at all. The fares are a rip off. The drivers are moody, miserable and unhelpful. The buses are often dirty and covered in litter. FIRST YORK do not deserve to operate a bus service in this city.

LocalWolf says...
9:56am Wed 8 Sep 10

BeagleBoy is right, they do not deserve to have the licence. First services have gone steadily downhill over the last seven years, I work in Strensall and my boss who lives in Harrogate gets home quicker than I do!
Perhaps if there were not so many buses parked at station rise while their drivers went for a smoke the service would be better.

jaycee says...
10:00am Wed 8 Sep 10

Goodness me Beagleboy boy how many shoulders do you have ? -you seem to have a chip on every one of them.I travel on the number 1 every day and this morning it turned up on time ,the driver had some banter with the passengers and it was clean.However,just to keep you happy, on the bus coming home last night I spotted some discarded sweet papers and lo and behold a copy of the Metro thrown indiscriminately on the seat where I was going to sit.Sack the First York cleaners !

jaycee says...
10:06am Wed 8 Sep 10

I understand what you say LocalWolf but is that not the fault of the volume of traffic in the centre of York early evening ? I used to work in Northallerton and probably got home as quick as I do now working in Fulford.

Freetrade says...
10:13am Wed 8 Sep 10

True, the Strensall service is a shambles. It's sad to see non-locals in the village carefully scanning the timetable at bus stops, as if they were anything other than works of fiction. From last weekend FY plan to reduce the no 5 evening service to "improve reliability". Since to date it's been scheduled to run only once an hour, I can't wait see how the "improvement" will work.

shiftywillow says...
10:24am Wed 8 Sep 10

I don't think First York services are that bad, they are generally on time apart from when the city centre is gridlocked, whilst the bus drivers are mainly very helpful.
.
However I disagree with FY's policy to cut down on early morning and late evening services. Many of these services are well used, the late night No' 10 (run by York Pullman) was packed last week. They are a god-send to those who are unfortunate enough not to be able to afford and maintain a car.
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Buses are supposed to be a public service, so the well used services should subsidise the less well used. I hope the results of the survey will ensure these services are maintained.

ballistic says...
10:32am Wed 8 Sep 10

Get rid of the bus lane on Fulford Rd..
There will be more accidents to come !!

AdmiralNN says...
10:33am Wed 8 Sep 10

I catch the bus most days and on the whole its a reasonable service, the times when i get a bolchy driver or wait an extra hour in the rain tend to stick in my mind more, and rarely are the drivers attitudes off, but again when they are it stands out. Ive man stories to tell that make them all out to be A-holes but on the whole it isnt too bad.
'
I was on the number 10 a while ago and some girl (mid 20's!) was eating some kind of mayonaisse sarnie and just threw her carton on the floor and splattered everywhere. I asked her wether she was going to pick it up and just got the usual verbal. But litter is only an issue if the lazy and ignorant cant be bothered to put it in a bin when they get off, there is one at most stops.

frank west says...
10:35am Wed 8 Sep 10

Beagleboy wrote:
I will say this. FIRST YORK operate a terrible unreliable service. Most buses are late and some don't even turn up at all. The fares are a rip off. The drivers are moody, miserable and unhelpful. The buses are often dirty and covered in litter. FIRST YORK do not deserve to operate a bus service in this city.
Spot on BB.

You neglected to add: Chances of Galloway bothering to look at the results of Consultation 501456332 of the year ZERO

charles dance says...
10:43am Wed 8 Sep 10

What difference will this consultation make? Absolutely none. Steve Galloway (sorry Libdem as he calls himself on here) has commented on stories regarding bus services before, and said the council have no power to stop anyone running a bus service in York, and has no control over the number of buses/fares etc. So either he was lying, or he is wasting cash AGAIN. Which is it Libdem?

Beagleboy says...
10:47am Wed 8 Sep 10

Does anybody think a day return from Acomb Shops to the Station is good value for money at £3.20?

frank west says...
11:10am Wed 8 Sep 10

Beagleboy wrote:
Does anybody think a day return from Acomb Shops to the Station is good value for money at £3.20?
Or that the kids single ticket went up 17% recently without any notification at all?

sheps lad says...
11:13am Wed 8 Sep 10

Beagleboy wrote:
Does anybody think a day return from Acomb Shops to the Station is good value for money at £3.20?
Why not get a few of your mates to share a taxi?

Beagleboy says...
11:18am Wed 8 Sep 10

Don't answer a question with a question.

Clickclick says...
11:25am Wed 8 Sep 10

Beagleboy wrote:
Does anybody think a day return from Acomb Shops to the Station is good value for money at £3.20?
Better in manchester where there's no return option and a day ticket costs you £4.10.

Clickclick says...
11:26am Wed 8 Sep 10

Better than in Manchester even.

charles dance says...
11:31am Wed 8 Sep 10

Beagleboy wrote:
Does anybody think a day return from Acomb Shops to the Station is good value for money at £3.20?
What about a single from Clarence Street to Acomb Shops. £2.80. For a single.

charles dance says...
12:23pm Wed 8 Sep 10

Clickclick wrote:
Better than in Manchester even.
Manchester is massive compared to York, so I dont see the relevance.

ballistic says...
12:52pm Wed 8 Sep 10

JUST A PUBLICITY STUNT. WILL MAKE NO DIFFERENCE

moneyforwhat says...
12:57pm Wed 8 Sep 10

ballistic wrote:
Get rid of the bus lane on Fulford Rd.. There will be more accidents to come !!
spot on comment. In times when spending is supposed to be managed with great care so much money is wasted. I'm not averse to change but when change is not improvement and costs loads PLUS is actually dangerous then I despair. This consultation about the buses is bizarre. These things are never a consultation really as people rarely get what they hope for. We have a lot of examples of this in York. I think it indicates that they do not have appropiate people doing a job, else why else would they as Joe Public for his (free) input to sort things out. They are obviously looking for someone's free brainwave. Any other theory aside it does coincide with the scrapping of 80% of fuel tax rebate.

spiritofyork says...
1:31pm Wed 8 Sep 10

Day rovers don't work when there's about 4 different private companies running services. Privatised buses, much like the trains, are a shambles.

bass says...
1:35pm Wed 8 Sep 10

Anyone know what the "regular intervals" for the number 6 are? Seems to be anywhere between 20-40 minutes. Which is approximately how much time I waste waiting for the **** things every day.

sheps lad says...
1:52pm Wed 8 Sep 10

Beagleboy wrote:
Don't answer a question with a question.
Why?

oldgoat says...
2:33pm Wed 8 Sep 10

Sell the FTRs for scrap, bring more double deckers in, run buses earlier and later.
It's not hard!

mystic_genius says...
4:19pm Wed 8 Sep 10

moneyforwhat wrote:
ballistic wrote: Get rid of the bus lane on Fulford Rd.. There will be more accidents to come !!
spot on comment. In times when spending is supposed to be managed with great care so much money is wasted. I'm not averse to change but when change is not improvement and costs loads PLUS is actually dangerous then I despair. This consultation about the buses is bizarre. These things are never a consultation really as people rarely get what they hope for. We have a lot of examples of this in York. I think it indicates that they do not have appropiate people doing a job, else why else would they as Joe Public for his (free) input to sort things out. They are obviously looking for someone's free brainwave. Any other theory aside it does coincide with the scrapping of 80% of fuel tax rebate.
They do not look for a free brainwave, they look for a free scapegoat. When it all goes t1ts up, they will say "well, we ran a consultation, and the public said they wanted ****". What they fail to realise is that a) the consultations are always rigged to give one answer and b) the public are not transport experts, they pay people in the council to be transport experts (ha!).

SJyork says...
4:31pm Wed 8 Sep 10

Expensive, unreliable and dirty. They go on ridiculous routes which means it takes ages to get into town. Sometimes they are so dirty that I can barely see out the window to know where my stop it. That's my view.

redblueblur says...
4:57pm Wed 8 Sep 10

Bring back the small hopper busses

Henry Swanson says...
5:38pm Wed 8 Sep 10

Eugh, buses are terrible, I got one the other day, Ive started to get a train every day for work and dont find it back, so with that in mind I thought maybe buses had got better too...... Nah, still a load of mentals and smellys.... its grim!

BigJon says...
6:40pm Wed 8 Sep 10

bass wrote:
Anyone know what the "regular intervals" for the number 6 are? Seems to be anywhere between 20-40 minutes. Which is approximately how much time I waste waiting for the **** things every day.
Yes, the definition of 'regular intervals' is written on the No6 timetable......it is along the lines of "at least 6 buses per hour with 15mins at most between buses".

Whilst I've had to wait longer at peak times, obviously due to levels of other traffic holding the buses up, I have caught the No6 nearly every morning/evening to go to/from work at non-peak times and it has been on time probably 99% over the last year

BigJon says...
6:51pm Wed 8 Sep 10

frank west wrote:
Beagleboy wrote:
Does anybody think a day return from Acomb Shops to the Station is good value for money at £3.20?
Or that the kids single ticket went up 17% recently without any notification at all?
Weren't the price increases announced in The Press on July 16th, and notices posted in the front of the buses themselves for a period before the increase?......or was i just imagining that I red them?

DAVE GOODWIN says...
9:18pm Wed 8 Sep 10

ITS ABOUT TIME THHIS COUNCIL AND COUNCILLORS , PULLED THERE FINGERS OUT , AND INSTEAD OF SPENDING MORE AND MORE MONEY ON PARK AND RIDE , HGAVE A LOOK AT THE BUS SERVICE PROVIDED BY FIRST YORK TO THE PEOPLE OF YORK , I YTRAVELL REGULAR ON THE BUSES ,. THE TIME TABLES MIGHT AS WELL BE RIPPED UP , THE SAY A BUS WILL RUN AT REGULAR INTERVALS , WHATS THAT MEAN ONCE AN HOUR , ??? COS THE TIMES YOU SEE TWO OR THREE SAME NUMBRED BUS ON THE SAME ROUTE IS DAILY , ANOTHER PROBLEM IS THERE AINT ENOUGH DRIVERS FOR THE ROUTES , THIS HAPPENS ON A REGULAR BASIS TO ME , THE BUS WILL STOP IN ROUGIER STREET , AND THE DRIVER WILL SAY NO RELEIF DRIVER FOR THIS BUS , YOU ALL WOULD HAVE TO WAIT FOR THE NEXT ONE , WHT A WAY TO RUN A BUS SEFRVICE , AS YOU MAY TELL I USE YORK FIRST VIRTUALLY EVER DAY , I DONT HAVE ANOTHER CHOICE , WHEN I VISIT MY RELATIVES IN SOUTH YORKS , THE BUS SERVICE IS CHEAP AND RELIABLE , SO COME ON FIRST JOKE WHATS YOUR ANSWER TO MY QUESTIONS ???? AND THJE COUNCIL WHATS YOUR RESPONSE ??? THE PEOPLE OF HYORK DESERVE A FIRST CLASS BUS SERVICE , IF FIRST JOKE CAN T DO IT , GIVE THE CONTRACT TO SOME ONE WHO CAN , IF ANY ONE FROM FIRST YORK OR THE COUNCIL WANT TO TALK TO ME ABOUT THIS PROBLEM RING ME ON 07946873935

Stevie D says...
9:39pm Wed 8 Sep 10

sheps lad wrote:
Beagleboy wrote:
Don't answer a question with a question.
Why?
Why do you think?

Stevie D says...
9:49pm Wed 8 Sep 10

@Dave Goodwin - as has been explained on pretty much every letter and every article about buses in our fair city, the council has no control over First York. Apart from possibly some evening services on the 12, all First's services are operated commercially, which means they can choose the routes, timetables and fares themselves, to whatever gives them the best commercial advantage. It would be totally inappropriate, possibly even illegal, for the council to offer any kind of financial incentive to other operators to set up competing services when there are (theoretically) decent services already running. And it is unlikely that there are enough passengers to make it worthwhile other companies setting up competing services running commercially.
.
Most of the suburban and village services run by Arriva, Transdev, HCT, Pullman and Stephensons are subsidised, and therefore controlled, by the council, but the complaints are very rarely about these services.
.
The answer is for all the people who so have a choice between First and another company to always use the other company, even if it is a less frequent service. If you have a choice but continue to use First, you are complicit in them keeping their monopoly position!

TooRelaxed says...
11:35pm Wed 8 Sep 10

How about not just passengers but other road-users get asked?
When I stuck my arm out this evening to turn right on Hull Road with plenty of space the East Yorkshire bus driver didn't feel a bike was worth slowing down for so he gave me an angry beeeeep and mouthed off from the window of his double decker as he passed me on the inside. Apparently I didn't move from left to right quickly enough. Silly me!
.
Anti-cycle prejudice at its finest. If I was driving a car, looking behind me with my mirror, indicating and moving across would mean the bus driver behind me would instinctively slow down, so why not when I'm on my bike? Is the bike lesser then the car? If I'm signalling intent in the car, why am I asking permission on my bike?
.
Bus survey? I don't care about timetables and cuts in services because my experience is aggressive and dangerous driving of the biggest vehicles on the road.
Are you listening customer services?

euroinforitnow says...
8:24am Thu 9 Sep 10

jaycee wrote:
Goodness me Beagleboy boy how many shoulders do you have ? -you seem to have a chip on every one of them.I travel on the number 1 every day and this morning it turned up on time ,the driver had some banter with the passengers and it was clean.However,just to keep you happy, on the bus coming home last night I spotted some discarded sweet papers and lo and behold a copy of the Metro thrown indiscriminately on the seat where I was going to sit.Sack the First York cleaners !
I'd agree that the drivers are often very pleasant but the double deckers are shocking. In Oxford and district Stagecoach operate brand new hybrid buses. The First buses are falling apart and I've been on two which have failed. Buses are supposed to work to a timetable but Number 1 buses come in small herds at times. It's a service which has deteriorated very rapidly in the last three years. However I have no faith that a survey will achieve anything. Unfortunately the answer is to pay more through taxation to provide better services which all can enjoy. It won't happen.

jaycee says...
9:23am Thu 9 Sep 10

Well eurinforitnow,as a general supporter of First York the last 2 mornings have just changed my mind.It must be some management clown who decided on this .I catch the number 1 on a morning (double decker)-the timetable has taken out 2 early morning buses-no problem so far.The children are back at school-still no problem.So what turns up -a single decker so by the time it has reached Chaplefields it is full so no one on A comb Road could get on the bus.Reduce services if you must but for goodness sake ensure the right size bus.We always seem to take it out on the drivers but some management idiot hasn't a clue -bring back Blakey !!

invisibleman says...
12:48pm Thu 9 Sep 10

Needs a tiger on the No.4

Zebedee says...
1:45pm Thu 9 Sep 10

Galloway - why are you wasting even more money? The survey is completely pointless. If you have an ounce of decency do the decent thing and resign immediately. I don't care who replaces you - they are guaranteed to be more effective and won't waste anything like as much money as you do.

B.Dole says...
1:02am Fri 10 Sep 10

Zebedee wrote:
Galloway - why are you wasting even more money? The survey is completely pointless. If you have an ounce of decency do the decent thing and resign immediately. I don't care who replaces you - they are guaranteed to be more effective and won't waste anything like as much money as you do.
Agreed!

This city is in a state, the blame for 90% of the problems lay's squarely on Galloway's shoulders. Oh, and take that wretched Reid woman with you!

bagpuss73 says...
6:15pm Fri 10 Sep 10

no need for consultation we all know the main reason nobody uses the buses is because of the cost , followed by unreliability & cleanliness

DAVE GOODWIN says...
8:40pm Fri 10 Sep 10

IT SEEEMS TO ME THAT THE LIB DEMS ON THE COUNCIL DARE NOT ANSWER ANY QUESTIONS ON THIS WEB SITE ABOUT THIS BUS SERVICE IN YORK , WHY OH WHY , COME ON GALLOWEAY AND YOUR MATES , RESPOND TO THE PEOPLE OF YORK , WE VOTED YOU IN SO NOW DO YOUR BIT , WHAT ARE YOU SCARED OF , I SEND AN OPEN INVITE FOR THE LIB DEMS ON YORK CITY COUNCIL , TO CONTACT ME A YORK COUNCIL TAX PAYER , TO GET IN TOUCH WITH ME AND ARRANGE A MEETING SO I CAN AIR MY VIEWS , MY NUMBER IS 07946873935, , THANKS TO THE LABOUR LEADER WHO HAS BEEN IN TOUCH WITH ME , AT LEAST SOME ONE CARES DAVE GOODWIN

dj175 says...
9:58pm Fri 10 Sep 10

Just wait till next April then we will all have something to moan about when the funding from the goverment gets cut and all evening and Sunday buses get the chop. Most people don't realise that when bus services get reduced its because the council has cut the funding and not the fault of the bus operator. After all would you just keep throwing money away for nothing becuase that is what a bus company is doing when running services at a loss.

Before coun Galloway has a go at the bus operators he should explain why from next April there is going massive cuts to bus services in and around York.

Just see here - http://www.northyork
stravel.info/pdf/bus
_reduction.pdf


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