FOOD giant Nestlé has started an investigation following a complaint from a Yorkshire woman about one of its products.

The woman, of Thornton in West Yorkshire, who asked not to be named, complained to the York-based company after she said a contaminated pack of Rolos nearly choked her granddaughter.

The sweets had a white foam-like substance in them which Nestlé has now admitted fault for, and grandmother is worried about other Nestlé products aimed at children being contaminated.

She said: “I had to remove this ‘foreign body’ from her mouth as she was choking; she could have died.

“Rolo was my granddaughter’s favourite treat and now she she won’t go near them.

“I complained to them because it shows a lack of care and attention, and I don’t want this to happen to other people’s children.”

The chocolates were sent back to Nestlé, which found they contained white fibres possibly from wadding, cloth or a conveyor belt. The company has apologised to the family and offered £40 compensation.

In a letter to the woman, Nestlé said it was “at something of a loss to explain how this incident occurred, particularly in view of our continuous quality control checks”.

A spokesman for Nestlé told The Press’s sister paper the Bradford Telegraph & Argus they were sorry about the contamination, adding: “We are committed to the safety and quality of our products, and we take reports like this very seriously.”

An assessment was completed, they said, but they believed it was an isolated incident not affecting the rest of production.

“We would like to reassure our consumers and customers that all our products are completely safe.”