TWO care providers from York are celebrating good reports from inspectors, but one from Selby has been rated inadequate and placed into special measures.

Reports into the trio are included in the latest bulletin from the Care Quality Commission (CQC) released this week.

The Oaks in New Earswick and Wilf Ward Family Trust in Acomb were marked 'good', with Denison House Nursing Home securing the lowest rating possible.

Inspectors rated The Oaks, which is part of the Hartrigg Oaks retirement village, good in all areas assessed - whether the service is safe, effective, caring, responsive and well-led.

The Joseph Rowntree Housing Trust-run care home, which looks after up to 42 older people, some of whom have dementia, was inspected on February 18 and 19.

Its report said: "Recruitment processes were robust and ensured that staff were of suitable character to work with vulnerable adults.

"We saw, and people told us that staff and others at the home treated people in a caring way with respect and dignity."

It added: "People knew who the registered manager was and told us that they found they were approachable and responsive to their concerns."

The home was described as "clean and well maintained with no malodours".

Wilf Ward Family Trust in Green Lane was supporting 37 people in 15 supported living homes across York when it was inspected on February 8 and 10.

Like The Oaks, it was rated good in all areas.

Its report stated: "We received positive feedback about the caring nature of staff. Staff were observed to be warm, responsive and attentive to people’s needs.

"People had developed meaningful caring relationships with the staff who supported them."

Denison House in Denison Road was marked inadequate in all areas except caring, which received a requires improvement rating.

The home, which looks after up to 30 people older people, some of whom have dementia, was inspected on March 8 and 10 and will be assessed again with six months.

Its report said: "The overall rating for this service is ‘inadequate’ and the service is therefore in ‘special measures’.

Inspectors added: "Due to our concerns about the care and treatment we saw we made five individual safeguarding referrals to the local authority."

They also stated: "There were a number of environmental risks such as raised carpets and loose tiles which were trip hazards, the electrical safety certificate was out of date and water tests had not been followed up.

"We saw evidence of poor cleanliness across the service."

Other areas flagged up included low staff levels and poor record keeping.

But the report also said: "Care staff were warm and genuine and we saw some positive interaction between staff and people who used the service."