Royal Mail delivery offices in York go to a seven day week

Royal Mail delivery offices go to a seven day week

Royal Mail delivery offices go to a seven day week

First published in News
Last updated
by

Both of York's Royal Mail delivery offices will be part of a national experiment to make life easier for online shoppers.

Birch Park Delivery Office in Birch Park Industrial Estate, off Huntington Road, and York Central Delivery Office on Leeman Road will open seven days a week including Sundays from this weekend between 12pm and 4pm.

Currently they, like all other of Royal Mail's 1,400 delivery offices across the UK including Northern Ireland, only open six days a week.

Now the Royal Mail has decided to open 100 offices on Sunday afternoons as well. Both York offices were chosen because they have a high volume of parcel deliveries.

The move is aimed at helping people who shop online but are out all day during the week and cannot receive their purchases at home because they are too big to go through the letter box or need a signature.

Rob Jenson, Royal Mail Operations Director, said: “We are continuing to be more customer responsive and provide more options for people to receive items they have ordered online."

Comments (22)

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12:03pm Tue 2 Sep 14

Fabius the Delayer says...

Amozon .. Er I mean… Amazing
Amozon .. Er I mean… Amazing Fabius the Delayer
  • Score: 2

12:56pm Tue 2 Sep 14

Ignatius Lumpopo says...

And the Royal Mail is also starting Sunday deliveries too - but only within the M25. Funny that. I don't imagine we'll get any discount for a worse service.
And the Royal Mail is also starting Sunday deliveries too - but only within the M25. Funny that. I don't imagine we'll get any discount for a worse service. Ignatius Lumpopo
  • Score: -2

1:09pm Tue 2 Sep 14

TonyC-G says...

Seven days a week including Sundays wow! The Beatles song 8 Days A Week makes sense now.
Seven days a week including Sundays wow! The Beatles song 8 Days A Week makes sense now. TonyC-G
  • Score: 5

2:38pm Tue 2 Sep 14

StarB74 says...

This is great news and makes complete sense. Now the Royal Mail just needs to work on reliability.
This is great news and makes complete sense. Now the Royal Mail just needs to work on reliability. StarB74
  • Score: 4

2:53pm Tue 2 Sep 14

old_selebian says...

Privatised company offering a better service for customers shocker..
Privatised company offering a better service for customers shocker.. old_selebian
  • Score: 6

3:50pm Tue 2 Sep 14

Dan Atkinson says...

This is good news but given that Royal Mail are now a majority PLC, they really need to step up their game. Their delivery service and onlilne experience is awful compared to others.

Hopefully they'll start delivering on Sundays soon as well!
This is good news but given that Royal Mail are now a majority PLC, they really need to step up their game. Their delivery service and onlilne experience is awful compared to others. Hopefully they'll start delivering on Sundays soon as well! Dan Atkinson
  • Score: 11

3:50pm Tue 2 Sep 14

Mr Sarcasm says...

Both Delivery Offices?
Silly me I thought York had 3 delivery offices!
Birch Park, York Central & York West.
Are they trying to tell you something York West Employees?
Both Delivery Offices? Silly me I thought York had 3 delivery offices! Birch Park, York Central & York West. Are they trying to tell you something York West Employees? Mr Sarcasm
  • Score: 3

4:16pm Tue 2 Sep 14

pbrowne2009@live.co.uk says...

I run a business from home and 9/10 my delivered items need a signature. There are odd occasions where I need to leave the house (as you do) and with our post, it can arrive any time between 12pm and 3pm which itself is a bit strange. Luckily I have a good relationship with my postman and he will sign for the post and leave in a safe location, or he will leave it with a neighbour across the road. HOWEVER........ when he's not on shift and someone else is on shift, they will simply put a slip through my door, meaning I then need to wait 24 hours to pick it up, and a trek across the city which means I loose 45 minutes of my day doing the postman's job, It costs me valuable business time and petrol. THEN, when you get to the sorting office it clearly advertises on a big A3 poster something along the lines of 'Not in, but needs a signature, don't worry, we will attempt to leave your items with a neighbour'. If Royal Mail actually attempted to DELIVER your items instead of trying to clock off 2 hours early it wouldn't give everyone else such a headache.
I run a business from home and 9/10 my delivered items need a signature. There are odd occasions where I need to leave the house (as you do) and with our post, it can arrive any time between 12pm and 3pm which itself is a bit strange. Luckily I have a good relationship with my postman and he will sign for the post and leave in a safe location, or he will leave it with a neighbour across the road. HOWEVER........ when he's not on shift and someone else is on shift, they will simply put a slip through my door, meaning I then need to wait 24 hours to pick it up, and a trek across the city which means I loose 45 minutes of my day doing the postman's job, It costs me valuable business time and petrol. THEN, when you get to the sorting office it clearly advertises on a big A3 poster something along the lines of 'Not in, but needs a signature, don't worry, we will attempt to leave your items with a neighbour'. If Royal Mail actually attempted to DELIVER your items instead of trying to clock off 2 hours early it wouldn't give everyone else such a headache. pbrowne2009@live.co.uk
  • Score: 9

4:31pm Tue 2 Sep 14

Mr Sarcasm says...

pbrowne2009@live.co.
uk
wrote:
I run a business from home and 9/10 my delivered items need a signature. There are odd occasions where I need to leave the house (as you do) and with our post, it can arrive any time between 12pm and 3pm which itself is a bit strange. Luckily I have a good relationship with my postman and he will sign for the post and leave in a safe location, or he will leave it with a neighbour across the road. HOWEVER........ when he's not on shift and someone else is on shift, they will simply put a slip through my door, meaning I then need to wait 24 hours to pick it up, and a trek across the city which means I loose 45 minutes of my day doing the postman's job, It costs me valuable business time and petrol. THEN, when you get to the sorting office it clearly advertises on a big A3 poster something along the lines of 'Not in, but needs a signature, don't worry, we will attempt to leave your items with a neighbour'. If Royal Mail actually attempted to DELIVER your items instead of trying to clock off 2 hours early it wouldn't give everyone else such a headache.
It's not just RM doing that though. The other day I had a DPD driver put a slip through the letter box within 5 seconds of knocking - literally. The best thing is, is that I live on the 1st Floor!!
[quote][p][bold]pbrowne2009@live.co. uk[/bold] wrote: I run a business from home and 9/10 my delivered items need a signature. There are odd occasions where I need to leave the house (as you do) and with our post, it can arrive any time between 12pm and 3pm which itself is a bit strange. Luckily I have a good relationship with my postman and he will sign for the post and leave in a safe location, or he will leave it with a neighbour across the road. HOWEVER........ when he's not on shift and someone else is on shift, they will simply put a slip through my door, meaning I then need to wait 24 hours to pick it up, and a trek across the city which means I loose 45 minutes of my day doing the postman's job, It costs me valuable business time and petrol. THEN, when you get to the sorting office it clearly advertises on a big A3 poster something along the lines of 'Not in, but needs a signature, don't worry, we will attempt to leave your items with a neighbour'. If Royal Mail actually attempted to DELIVER your items instead of trying to clock off 2 hours early it wouldn't give everyone else such a headache.[/p][/quote]It's not just RM doing that though. The other day I had a DPD driver put a slip through the letter box within 5 seconds of knocking - literally. The best thing is, is that I live on the 1st Floor!! Mr Sarcasm
  • Score: 9

4:59pm Tue 2 Sep 14

pbrowne2009@live.co.uk says...

Mr Sarcasm wrote:
pbrowne2009@live.co.

uk
wrote:
I run a business from home and 9/10 my delivered items need a signature. There are odd occasions where I need to leave the house (as you do) and with our post, it can arrive any time between 12pm and 3pm which itself is a bit strange. Luckily I have a good relationship with my postman and he will sign for the post and leave in a safe location, or he will leave it with a neighbour across the road. HOWEVER........ when he's not on shift and someone else is on shift, they will simply put a slip through my door, meaning I then need to wait 24 hours to pick it up, and a trek across the city which means I loose 45 minutes of my day doing the postman's job, It costs me valuable business time and petrol. THEN, when you get to the sorting office it clearly advertises on a big A3 poster something along the lines of 'Not in, but needs a signature, don't worry, we will attempt to leave your items with a neighbour'. If Royal Mail actually attempted to DELIVER your items instead of trying to clock off 2 hours early it wouldn't give everyone else such a headache.
It's not just RM doing that though. The other day I had a DPD driver put a slip through the letter box within 5 seconds of knocking - literally. The best thing is, is that I live on the 1st Floor!!
Your right, its not just RM, but the advert on the press is regarding RM opening for 7 days not just 6. The point I was getting at was that if they made an attempt to deliver the item instead of rushing the round and actually stood by their own advert (which is ironically staring you in the face as your waiting to pick your stuff up, lol) then they wouldn't need to open for that extra day.

But you're right, they all do it - Its like doing their job is an inconvenience. I've even had some couriers claim they tried to deliver but no one was in (despite being sat in the living room all day, hahaha)
[quote][p][bold]Mr Sarcasm[/bold] wrote: [quote][p][bold]pbrowne2009@live.co. uk[/bold] wrote: I run a business from home and 9/10 my delivered items need a signature. There are odd occasions where I need to leave the house (as you do) and with our post, it can arrive any time between 12pm and 3pm which itself is a bit strange. Luckily I have a good relationship with my postman and he will sign for the post and leave in a safe location, or he will leave it with a neighbour across the road. HOWEVER........ when he's not on shift and someone else is on shift, they will simply put a slip through my door, meaning I then need to wait 24 hours to pick it up, and a trek across the city which means I loose 45 minutes of my day doing the postman's job, It costs me valuable business time and petrol. THEN, when you get to the sorting office it clearly advertises on a big A3 poster something along the lines of 'Not in, but needs a signature, don't worry, we will attempt to leave your items with a neighbour'. If Royal Mail actually attempted to DELIVER your items instead of trying to clock off 2 hours early it wouldn't give everyone else such a headache.[/p][/quote]It's not just RM doing that though. The other day I had a DPD driver put a slip through the letter box within 5 seconds of knocking - literally. The best thing is, is that I live on the 1st Floor!![/p][/quote]Your right, its not just RM, but the advert on the press is regarding RM opening for 7 days not just 6. The point I was getting at was that if they made an attempt to deliver the item instead of rushing the round and actually stood by their own advert (which is ironically staring you in the face as your waiting to pick your stuff up, lol) then they wouldn't need to open for that extra day. But you're right, they all do it - Its like doing their job is an inconvenience. I've even had some couriers claim they tried to deliver but no one was in (despite being sat in the living room all day, hahaha) pbrowne2009@live.co.uk
  • Score: 6

5:02pm Tue 2 Sep 14

Dan Atkinson says...

pbrowne2009@live.co.
uk
wrote:
I run a business from home and 9/10 my delivered items need a signature. There are odd occasions where I need to leave the house (as you do) and with our post, it can arrive any time between 12pm and 3pm which itself is a bit strange. Luckily I have a good relationship with my postman and he will sign for the post and leave in a safe location, or he will leave it with a neighbour across the road. HOWEVER........ when he's not on shift and someone else is on shift, they will simply put a slip through my door, meaning I then need to wait 24 hours to pick it up, and a trek across the city which means I loose 45 minutes of my day doing the postman's job, It costs me valuable business time and petrol. THEN, when you get to the sorting office it clearly advertises on a big A3 poster something along the lines of 'Not in, but needs a signature, don't worry, we will attempt to leave your items with a neighbour'. If Royal Mail actually attempted to DELIVER your items instead of trying to clock off 2 hours early it wouldn't give everyone else such a headache.
Then you should consider using Royal Mail's business services rather than the one used by the general public.
[quote][p][bold]pbrowne2009@live.co. uk[/bold] wrote: I run a business from home and 9/10 my delivered items need a signature. There are odd occasions where I need to leave the house (as you do) and with our post, it can arrive any time between 12pm and 3pm which itself is a bit strange. Luckily I have a good relationship with my postman and he will sign for the post and leave in a safe location, or he will leave it with a neighbour across the road. HOWEVER........ when he's not on shift and someone else is on shift, they will simply put a slip through my door, meaning I then need to wait 24 hours to pick it up, and a trek across the city which means I loose 45 minutes of my day doing the postman's job, It costs me valuable business time and petrol. THEN, when you get to the sorting office it clearly advertises on a big A3 poster something along the lines of 'Not in, but needs a signature, don't worry, we will attempt to leave your items with a neighbour'. If Royal Mail actually attempted to DELIVER your items instead of trying to clock off 2 hours early it wouldn't give everyone else such a headache.[/p][/quote]Then you should consider using Royal Mail's business services rather than the one used by the general public. Dan Atkinson
  • Score: 9

5:10pm Tue 2 Sep 14

pbrowne2009@live.co.uk says...

Dan Atkinson wrote:
pbrowne2009@live.co.

uk
wrote:
I run a business from home and 9/10 my delivered items need a signature. There are odd occasions where I need to leave the house (as you do) and with our post, it can arrive any time between 12pm and 3pm which itself is a bit strange. Luckily I have a good relationship with my postman and he will sign for the post and leave in a safe location, or he will leave it with a neighbour across the road. HOWEVER........ when he's not on shift and someone else is on shift, they will simply put a slip through my door, meaning I then need to wait 24 hours to pick it up, and a trek across the city which means I loose 45 minutes of my day doing the postman's job, It costs me valuable business time and petrol. THEN, when you get to the sorting office it clearly advertises on a big A3 poster something along the lines of 'Not in, but needs a signature, don't worry, we will attempt to leave your items with a neighbour'. If Royal Mail actually attempted to DELIVER your items instead of trying to clock off 2 hours early it wouldn't give everyone else such a headache.
Then you should consider using Royal Mail's business services rather than the one used by the general public.
I receive post not send post so how would this benefit me? It doesn't matter how the mail gets delivered to me, someone still needs to knock on my front door and I'f i'm not in, it has to get sent somewhere.

I think you need to explain your comment before being so blunt to be honest?
[quote][p][bold]Dan Atkinson[/bold] wrote: [quote][p][bold]pbrowne2009@live.co. uk[/bold] wrote: I run a business from home and 9/10 my delivered items need a signature. There are odd occasions where I need to leave the house (as you do) and with our post, it can arrive any time between 12pm and 3pm which itself is a bit strange. Luckily I have a good relationship with my postman and he will sign for the post and leave in a safe location, or he will leave it with a neighbour across the road. HOWEVER........ when he's not on shift and someone else is on shift, they will simply put a slip through my door, meaning I then need to wait 24 hours to pick it up, and a trek across the city which means I loose 45 minutes of my day doing the postman's job, It costs me valuable business time and petrol. THEN, when you get to the sorting office it clearly advertises on a big A3 poster something along the lines of 'Not in, but needs a signature, don't worry, we will attempt to leave your items with a neighbour'. If Royal Mail actually attempted to DELIVER your items instead of trying to clock off 2 hours early it wouldn't give everyone else such a headache.[/p][/quote]Then you should consider using Royal Mail's business services rather than the one used by the general public.[/p][/quote]I receive post not send post so how would this benefit me? It doesn't matter how the mail gets delivered to me, someone still needs to knock on my front door and I'f i'm not in, it has to get sent somewhere. I think you need to explain your comment before being so blunt to be honest? pbrowne2009@live.co.uk
  • Score: 3

5:27pm Tue 2 Sep 14

Dan Atkinson says...

pbrowne2009@live.co.
uk
wrote:
Dan Atkinson wrote:
pbrowne2009@live.co.


uk
wrote:
I run a business from home and 9/10 my delivered items need a signature. There are odd occasions where I need to leave the house (as you do) and with our post, it can arrive any time between 12pm and 3pm which itself is a bit strange. Luckily I have a good relationship with my postman and he will sign for the post and leave in a safe location, or he will leave it with a neighbour across the road. HOWEVER........ when he's not on shift and someone else is on shift, they will simply put a slip through my door, meaning I then need to wait 24 hours to pick it up, and a trek across the city which means I loose 45 minutes of my day doing the postman's job, It costs me valuable business time and petrol. THEN, when you get to the sorting office it clearly advertises on a big A3 poster something along the lines of 'Not in, but needs a signature, don't worry, we will attempt to leave your items with a neighbour'. If Royal Mail actually attempted to DELIVER your items instead of trying to clock off 2 hours early it wouldn't give everyone else such a headache.
Then you should consider using Royal Mail's business services rather than the one used by the general public.
I receive post not send post so how would this benefit me? It doesn't matter how the mail gets delivered to me, someone still needs to knock on my front door and I'f i'm not in, it has to get sent somewhere.

I think you need to explain your comment before being so blunt to be honest?
Call the Royal Mail and tell them you're a small/home business looking to get a better/more reliable service. They can offer or suggest different services depending on the size of your business and your particular needs.

Usually, a small business might start out by having mail delivered to a PO box where you can pick it up, or have it diverted to an office to be sent out en masse. Other options include having your parcels sent to a shop for pick up. A good example of this would be CollectPlus as they currently work with Amazon.
[quote][p][bold]pbrowne2009@live.co. uk[/bold] wrote: [quote][p][bold]Dan Atkinson[/bold] wrote: [quote][p][bold]pbrowne2009@live.co. uk[/bold] wrote: I run a business from home and 9/10 my delivered items need a signature. There are odd occasions where I need to leave the house (as you do) and with our post, it can arrive any time between 12pm and 3pm which itself is a bit strange. Luckily I have a good relationship with my postman and he will sign for the post and leave in a safe location, or he will leave it with a neighbour across the road. HOWEVER........ when he's not on shift and someone else is on shift, they will simply put a slip through my door, meaning I then need to wait 24 hours to pick it up, and a trek across the city which means I loose 45 minutes of my day doing the postman's job, It costs me valuable business time and petrol. THEN, when you get to the sorting office it clearly advertises on a big A3 poster something along the lines of 'Not in, but needs a signature, don't worry, we will attempt to leave your items with a neighbour'. If Royal Mail actually attempted to DELIVER your items instead of trying to clock off 2 hours early it wouldn't give everyone else such a headache.[/p][/quote]Then you should consider using Royal Mail's business services rather than the one used by the general public.[/p][/quote]I receive post not send post so how would this benefit me? It doesn't matter how the mail gets delivered to me, someone still needs to knock on my front door and I'f i'm not in, it has to get sent somewhere. I think you need to explain your comment before being so blunt to be honest?[/p][/quote]Call the Royal Mail and tell them you're a small/home business looking to get a better/more reliable service. They can offer or suggest different services depending on the size of your business and your particular needs. Usually, a small business might start out by having mail delivered to a PO box where you can pick it up, or have it diverted to an office to be sent out en masse. Other options include having your parcels sent to a shop for pick up. A good example of this would be CollectPlus as they currently work with Amazon. Dan Atkinson
  • Score: 10

5:36pm Tue 2 Sep 14

Yorkie41 says...

pbrowne2009@live.co.
uk
wrote:
I run a business from home and 9/10 my delivered items need a signature. There are odd occasions where I need to leave the house (as you do) and with our post, it can arrive any time between 12pm and 3pm which itself is a bit strange. Luckily I have a good relationship with my postman and he will sign for the post and leave in a safe location, or he will leave it with a neighbour across the road. HOWEVER........ when he's not on shift and someone else is on shift, they will simply put a slip through my door, meaning I then need to wait 24 hours to pick it up, and a trek across the city which means I loose 45 minutes of my day doing the postman's job, It costs me valuable business time and petrol. THEN, when you get to the sorting office it clearly advertises on a big A3 poster something along the lines of 'Not in, but needs a signature, don't worry, we will attempt to leave your items with a neighbour'. If Royal Mail actually attempted to DELIVER your items instead of trying to clock off 2 hours early it wouldn't give everyone else such a headache.
You can always ring Royal Mail up and make arrangements for them to deliver your packages at a time that is convenient to you providing it is within working ours I am sure.
[quote][p][bold]pbrowne2009@live.co. uk[/bold] wrote: I run a business from home and 9/10 my delivered items need a signature. There are odd occasions where I need to leave the house (as you do) and with our post, it can arrive any time between 12pm and 3pm which itself is a bit strange. Luckily I have a good relationship with my postman and he will sign for the post and leave in a safe location, or he will leave it with a neighbour across the road. HOWEVER........ when he's not on shift and someone else is on shift, they will simply put a slip through my door, meaning I then need to wait 24 hours to pick it up, and a trek across the city which means I loose 45 minutes of my day doing the postman's job, It costs me valuable business time and petrol. THEN, when you get to the sorting office it clearly advertises on a big A3 poster something along the lines of 'Not in, but needs a signature, don't worry, we will attempt to leave your items with a neighbour'. If Royal Mail actually attempted to DELIVER your items instead of trying to clock off 2 hours early it wouldn't give everyone else such a headache.[/p][/quote]You can always ring Royal Mail up and make arrangements for them to deliver your packages at a time that is convenient to you providing it is within working ours I am sure. Yorkie41
  • Score: 4

5:36pm Tue 2 Sep 14

Jack Ham says...

Dan Atkinson wrote:
This is good news but given that Royal Mail are now a majority PLC, they really need to step up their game. Their delivery service and onlilne experience is awful compared to others.

Hopefully they'll start delivering on Sundays soon as well!
If only they could get the staff to smile, remember they are their for their customers and start thinking about service rather than public sector entitlements.

A small first step in the right direction but a very welcome one!
[quote][p][bold]Dan Atkinson[/bold] wrote: This is good news but given that Royal Mail are now a majority PLC, they really need to step up their game. Their delivery service and onlilne experience is awful compared to others. Hopefully they'll start delivering on Sundays soon as well![/p][/quote]If only they could get the staff to smile, remember they are their for their customers and start thinking about service rather than public sector entitlements. A small first step in the right direction but a very welcome one! Jack Ham
  • Score: -62

5:59pm Tue 2 Sep 14

old_geezer says...

old_selebian wrote:
Privatised company offering a better service for customers shocker..
Of course there will be better services - for some customers. Wait until RM can legally wriggle out of the Universal Service Obligation in 2021, then try living outside a major urban area and wanting your post delivered 6 days per week from Cornwall to Shetland. Funnily enough, this will tend to hit rural Tory areas harder than Labour urban areas, so wait for the squeals when it finally sinks in.
[quote][p][bold]old_selebian[/bold] wrote: Privatised company offering a better service for customers shocker..[/p][/quote]Of course there will be better services - for some customers. Wait until RM can legally wriggle out of the Universal Service Obligation in 2021, then try living outside a major urban area and wanting your post delivered 6 days per week from Cornwall to Shetland. Funnily enough, this will tend to hit rural Tory areas harder than Labour urban areas, so wait for the squeals when it finally sinks in. old_geezer
  • Score: 10

6:59pm Tue 2 Sep 14

Sign 'O' The Times says...

Mr Sarcasm wrote:
Both Delivery Offices?
Silly me I thought York had 3 delivery offices!
Birch Park, York Central & York West.
Are they trying to tell you something York West Employees?
They do have 3, but West and Central are both located in the Leeman Road building.
[quote][p][bold]Mr Sarcasm[/bold] wrote: Both Delivery Offices? Silly me I thought York had 3 delivery offices! Birch Park, York Central & York West. Are they trying to tell you something York West Employees?[/p][/quote]They do have 3, but West and Central are both located in the Leeman Road building. Sign 'O' The Times
  • Score: 3

8:19pm Tue 2 Sep 14

mortimer897 says...

Sign 'O' The Times wrote:
Mr Sarcasm wrote:
Both Delivery Offices?
Silly me I thought York had 3 delivery offices!
Birch Park, York Central & York West.
Are they trying to tell you something York West Employees?
They do have 3, but West and Central are both located in the Leeman Road building.
I think to most people, two delivery offices housed in the same building would be regarded as one office :-)
[quote][p][bold]Sign 'O' The Times[/bold] wrote: [quote][p][bold]Mr Sarcasm[/bold] wrote: Both Delivery Offices? Silly me I thought York had 3 delivery offices! Birch Park, York Central & York West. Are they trying to tell you something York West Employees?[/p][/quote]They do have 3, but West and Central are both located in the Leeman Road building.[/p][/quote]I think to most people, two delivery offices housed in the same building would be regarded as one office :-) mortimer897
  • Score: 3

8:55pm Tue 2 Sep 14

Sign 'O' The Times says...

mortimer897 wrote:
Sign 'O' The Times wrote:
Mr Sarcasm wrote:
Both Delivery Offices?
Silly me I thought York had 3 delivery offices!
Birch Park, York Central & York West.
Are they trying to tell you something York West Employees?
They do have 3, but West and Central are both located in the Leeman Road building.
I think to most people, two delivery offices housed in the same building would be regarded as one office :-)
Yes, I understand that, but they operate as individual offices and it is really irrelevant to anyone outside of Royal Mail.
[quote][p][bold]mortimer897[/bold] wrote: [quote][p][bold]Sign 'O' The Times[/bold] wrote: [quote][p][bold]Mr Sarcasm[/bold] wrote: Both Delivery Offices? Silly me I thought York had 3 delivery offices! Birch Park, York Central & York West. Are they trying to tell you something York West Employees?[/p][/quote]They do have 3, but West and Central are both located in the Leeman Road building.[/p][/quote]I think to most people, two delivery offices housed in the same building would be regarded as one office :-)[/p][/quote]Yes, I understand that, but they operate as individual offices and it is really irrelevant to anyone outside of Royal Mail. Sign 'O' The Times
  • Score: 0

9:42am Wed 3 Sep 14

pbrowne2009@live.co.uk says...

Dan Atkinson wrote:
pbrowne2009@live.co.

uk
wrote:
Dan Atkinson wrote:
pbrowne2009@live.co.



uk
wrote:
I run a business from home and 9/10 my delivered items need a signature. There are odd occasions where I need to leave the house (as you do) and with our post, it can arrive any time between 12pm and 3pm which itself is a bit strange. Luckily I have a good relationship with my postman and he will sign for the post and leave in a safe location, or he will leave it with a neighbour across the road. HOWEVER........ when he's not on shift and someone else is on shift, they will simply put a slip through my door, meaning I then need to wait 24 hours to pick it up, and a trek across the city which means I loose 45 minutes of my day doing the postman's job, It costs me valuable business time and petrol. THEN, when you get to the sorting office it clearly advertises on a big A3 poster something along the lines of 'Not in, but needs a signature, don't worry, we will attempt to leave your items with a neighbour'. If Royal Mail actually attempted to DELIVER your items instead of trying to clock off 2 hours early it wouldn't give everyone else such a headache.
Then you should consider using Royal Mail's business services rather than the one used by the general public.
I receive post not send post so how would this benefit me? It doesn't matter how the mail gets delivered to me, someone still needs to knock on my front door and I'f i'm not in, it has to get sent somewhere.

I think you need to explain your comment before being so blunt to be honest?
Call the Royal Mail and tell them you're a small/home business looking to get a better/more reliable service. They can offer or suggest different services depending on the size of your business and your particular needs.

Usually, a small business might start out by having mail delivered to a PO box where you can pick it up, or have it diverted to an office to be sent out en masse. Other options include having your parcels sent to a shop for pick up. A good example of this would be CollectPlus as they currently work with Amazon.
Thank you - I will certainly look into this.

I didn't realise these options were available in the first place but I will look into this.
[quote][p][bold]Dan Atkinson[/bold] wrote: [quote][p][bold]pbrowne2009@live.co. uk[/bold] wrote: [quote][p][bold]Dan Atkinson[/bold] wrote: [quote][p][bold]pbrowne2009@live.co. uk[/bold] wrote: I run a business from home and 9/10 my delivered items need a signature. There are odd occasions where I need to leave the house (as you do) and with our post, it can arrive any time between 12pm and 3pm which itself is a bit strange. Luckily I have a good relationship with my postman and he will sign for the post and leave in a safe location, or he will leave it with a neighbour across the road. HOWEVER........ when he's not on shift and someone else is on shift, they will simply put a slip through my door, meaning I then need to wait 24 hours to pick it up, and a trek across the city which means I loose 45 minutes of my day doing the postman's job, It costs me valuable business time and petrol. THEN, when you get to the sorting office it clearly advertises on a big A3 poster something along the lines of 'Not in, but needs a signature, don't worry, we will attempt to leave your items with a neighbour'. If Royal Mail actually attempted to DELIVER your items instead of trying to clock off 2 hours early it wouldn't give everyone else such a headache.[/p][/quote]Then you should consider using Royal Mail's business services rather than the one used by the general public.[/p][/quote]I receive post not send post so how would this benefit me? It doesn't matter how the mail gets delivered to me, someone still needs to knock on my front door and I'f i'm not in, it has to get sent somewhere. I think you need to explain your comment before being so blunt to be honest?[/p][/quote]Call the Royal Mail and tell them you're a small/home business looking to get a better/more reliable service. They can offer or suggest different services depending on the size of your business and your particular needs. Usually, a small business might start out by having mail delivered to a PO box where you can pick it up, or have it diverted to an office to be sent out en masse. Other options include having your parcels sent to a shop for pick up. A good example of this would be CollectPlus as they currently work with Amazon.[/p][/quote]Thank you - I will certainly look into this. I didn't realise these options were available in the first place but I will look into this. pbrowne2009@live.co.uk
  • Score: 6

9:56am Wed 3 Sep 14

Mr Sarcasm says...

Sign 'O' The Times wrote:
Mr Sarcasm wrote:
Both Delivery Offices?
Silly me I thought York had 3 delivery offices!
Birch Park, York Central & York West.
Are they trying to tell you something York West Employees?
They do have 3, but West and Central are both located in the Leeman Road building.
Correct THREE DO's in two buildings!
[quote][p][bold]Sign 'O' The Times[/bold] wrote: [quote][p][bold]Mr Sarcasm[/bold] wrote: Both Delivery Offices? Silly me I thought York had 3 delivery offices! Birch Park, York Central & York West. Are they trying to tell you something York West Employees?[/p][/quote]They do have 3, but West and Central are both located in the Leeman Road building.[/p][/quote]Correct THREE DO's in two buildings! Mr Sarcasm
  • Score: 2

12:37pm Wed 3 Sep 14

Stevie D says...

Dan Atkinson wrote:
Then you should consider using Royal Mail's business services rather than the one used by the general public.

What I would like is to be able to request that online orders be delivered by Royal Mail. In some cases, I would be happy to pay a little extra rather than have my purchases delivered by whatever company charges the least. Why? Because then there's an odds-on chance that I'll be able to collect the stuff in good time.

I am unable to get stuff delivered to my work place, so it has to go to my home ... but I'm out at work during the daytime, and my neighbours aren't always in, which means that a lot of the time I have to collect things from the depot. When they are delivered by Royal Mail or Parcelforce, that's fine – I wander along to the sorting office or main post office (in Selby), which is a few minutes' walk, before or after work or on a Saturday, no problem. But when it's another carrier, it can end up anywhere. A few months ago I had to go to an industrial unit somewhere near Hull ... fortunately I have a car and was going more or less that way for something else, otherwise it would have been a 65 mile round trip at a cost of well over £10 ... and without a car, it's over 2 hours each way including a train, a bus and a fair old walk, and costs a lot more. No way is that convenient ... but when online retailers don't give you any indication which delivery company they use, you don't have a whole lot of choice in the matter.
[quote][bold]Dan Atkinson[/bold] wrote: Then you should consider using Royal Mail's business services rather than the one used by the general public.[/quote] What I would like is to be able to request that online orders be delivered by Royal Mail. In some cases, I would be happy to pay a little extra rather than have my purchases delivered by whatever company charges the least. Why? Because then there's an odds-on chance that I'll be able to collect the stuff in good time. I am unable to get stuff delivered to my work place, so it has to go to my home ... but I'm out at work during the daytime, and my neighbours aren't always in, which means that a lot of the time I have to collect things from the depot. When they are delivered by Royal Mail or Parcelforce, that's fine – I wander along to the sorting office or main post office (in Selby), which is a few minutes' walk, before or after work or on a Saturday, no problem. But when it's another carrier, it can end up anywhere. A few months ago I had to go to an industrial unit somewhere near Hull ... fortunately I have a car and was going more or less that way for something else, otherwise it would have been a 65 mile round trip at a cost of well over £10 ... and without a car, it's over 2 hours each way including a train, a bus and a fair old walk, and costs a lot more. No way is that convenient ... but when online retailers don't give you any indication which delivery company they use, you don't have a whole lot of choice in the matter. Stevie D
  • Score: 2
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