Review due for street signs in York to help disabled people

Sir Ron Cooke

Sir Ron Cooke

First published in News York Press: Photograph of the Author by

STREET signs in York are set for an overhaul to make them more helpful for people with dementia.

The city council has employed an award winning agency to carry out a six-week consultation looking at York’s signposts, and in particular how this can benefit people with disabilities or dementia.

Specialist wayfinding consultants Placemarque were commissioned earlier this year to examine signposting places like bus stops, Newgate Market, taxi ranks and civic buildings.

An audit it carried out into signage in the city has already found that information on sign posts and civic information points does not currently meet accessibility guidelines, making it difficult for people with disabilities or dementia to find their their way around York.

Philly Hare, who manages Joseph Rowntree Foundation's programme ‘Dementia without Walls’, said: "We know that clear signage and other clues for way finding can help people at the earlier stages of dementia to continue making the most of their community, and to get out and about with confidence."

Sir Ron Cooke, the chairman of Reinvigorate York, said signage needed to be reviewed in York, and could in the future make better use of technology, but should not allow more clutter onto the streets.

Visit York's Kate Mullen added: "Improving signing will help ensure our visitors, especially those here for the very first time, can easily find York’s iconic attractions, venues and landmarks to help make the very most of their stay here."

Prototype signs and maps are ready for the consultation, which starts today and runs until Monday, October 13, and drop-in events will take place at City of York Council’s West Offices on September 10 and 23, and October 8 from 11am-7pm; and in St Sampson's Square on September 13 and October 4 from 10am-4pm.

Consultation surveys and leaflets will be also available at all libraries, West Offices reception and Visit York’s Tourist Information Centre. Alternatively, responses can also be completed online at www.york.gov.uk/wayfinding or sent to The Wayfinding Team, West Offices, Station Rise, YO1 6GA.

Comments (19)

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8:24am Mon 1 Sep 14

Mr Trellis says...

I would have thought any money spent on signage should be directed toward cyclists they are the ones who ride the wrong way, speed through stop signs and traffic lights and completly ignore the pedestrian area rules
I would have thought any money spent on signage should be directed toward cyclists they are the ones who ride the wrong way, speed through stop signs and traffic lights and completly ignore the pedestrian area rules Mr Trellis
  • Score: -22

9:05am Mon 1 Sep 14

jaycee says...

Don't have a problem with making life easier for people with disabilities but six weeks of 'an award winning agency'.Is there no one currently employed by the council who has the brains and ability to carry out this work ?
Don't have a problem with making life easier for people with disabilities but six weeks of 'an award winning agency'.Is there no one currently employed by the council who has the brains and ability to carry out this work ? jaycee
  • Score: 31

9:09am Mon 1 Sep 14

notmyrealname says...

"Consultation"... always a costly and usually ineffective word... sort it out yourself why don't you
"Consultation"... always a costly and usually ineffective word... sort it out yourself why don't you notmyrealname
  • Score: 26

9:31am Mon 1 Sep 14

yorkandproud says...

Mr Trellis wrote:
I would have thought any money spent on signage should be directed toward cyclists they are the ones who ride the wrong way, speed through stop signs and traffic lights and completly ignore the pedestrian area rules
Give it a rest Mr Trellis. I am a cyclist and a motorist too, yet I never do any of the things you say "cyclists" do. It's easy to put us all in the same basket isn't it. If you haven't got anything constructive to say, don't bother.
[quote][p][bold]Mr Trellis[/bold] wrote: I would have thought any money spent on signage should be directed toward cyclists they are the ones who ride the wrong way, speed through stop signs and traffic lights and completly ignore the pedestrian area rules[/p][/quote]Give it a rest Mr Trellis. I am a cyclist and a motorist too, yet I never do any of the things you say "cyclists" do. It's easy to put us all in the same basket isn't it. If you haven't got anything constructive to say, don't bother. yorkandproud
  • Score: -10

10:13am Mon 1 Sep 14

Justin7 says...

Sounds like a good idea for 0.001 percent of the City.

Oh, we must get a lot of tourists who need this. Ah, that's why our money is being spent. Understand now..............
Sounds like a good idea for 0.001 percent of the City. Oh, we must get a lot of tourists who need this. Ah, that's why our money is being spent. Understand now.............. Justin7
  • Score: 8

10:20am Mon 1 Sep 14

smudge2 says...

The city council has employed an award winning agency to carry out a six-week consultation looking at York’s signposts, and in particular how this can benefit people with disabilities or dementia.........no mention of cost ????..Most people with disabilities and/or dementia normally have an able bodied person with them to assist in their everyday life chores.
The city council has employed an award winning agency to carry out a six-week consultation looking at York’s signposts, and in particular how this can benefit people with disabilities or dementia.........no mention of cost ????..Most people with disabilities and/or dementia normally have an able bodied person with them to assist in their everyday life chores. smudge2
  • Score: -3

10:28am Mon 1 Sep 14

KevinWard59 says...

Another question here.

Did the Audit/consultation notice/find the signs for tourists to non-existent places and those pointing in the wrong direction?

Or were those consulting once again lacking enough local knowledge or a compass to discover these elementary errors which send tourists toward the councils west offices for the castle area from Lendal bridge?

Or the three "finger signs" as the council called them, in authorisation with DFT, on Tower Street and Fishergate that direct to Kent Street Coach Park?

Tourists and dementia sufferers often can't remember the name of their coach park so will often find a new firestation complete with the pride of place 5 lockable cycle sheds in front of the building (York's most recently added tourist attraction).
Another question here. Did the Audit/consultation notice/find the signs for tourists to non-existent places and those pointing in the wrong direction? Or were those consulting once again lacking enough local knowledge or a compass to discover these elementary errors which send tourists toward the councils west offices for the castle area from Lendal bridge? Or the three "finger signs" as the council called them, in authorisation with DFT, on Tower Street and Fishergate that direct to Kent Street Coach Park? Tourists and dementia sufferers often can't remember the name of their coach park so will often find a new firestation complete with the pride of place 5 lockable cycle sheds in front of the building (York's most recently added tourist attraction). KevinWard59
  • Score: 5

10:31am Mon 1 Sep 14

KevinWard59 says...

KevinWard59 wrote:
Another question here.

Did the Audit/consultation notice/find the signs for tourists to non-existent places and those pointing in the wrong direction?

Or were those consulting once again lacking enough local knowledge or a compass to discover these elementary errors which send tourists toward the councils west offices for the castle area from Lendal bridge?

Or the three "finger signs" as the council called them, in authorisation with DFT, on Tower Street and Fishergate that direct to Kent Street Coach Park?

Tourists and dementia sufferers often can't remember the name of their coach park so will often find a new firestation complete with the pride of place 5 lockable cycle sheds in front of the building (York's most recently added tourist attraction).
Silly me,

Done like many of the commentators and didn't read Victorias headline.

Review DUE - no harm done:- It may prompt the consultants to notice them before the find the deliberate mistakes in York Tourist competition starts.
[quote][p][bold]KevinWard59[/bold] wrote: Another question here. Did the Audit/consultation notice/find the signs for tourists to non-existent places and those pointing in the wrong direction? Or were those consulting once again lacking enough local knowledge or a compass to discover these elementary errors which send tourists toward the councils west offices for the castle area from Lendal bridge? Or the three "finger signs" as the council called them, in authorisation with DFT, on Tower Street and Fishergate that direct to Kent Street Coach Park? Tourists and dementia sufferers often can't remember the name of their coach park so will often find a new firestation complete with the pride of place 5 lockable cycle sheds in front of the building (York's most recently added tourist attraction).[/p][/quote]Silly me, Done like many of the commentators and didn't read Victorias headline. Review DUE - no harm done:- It may prompt the consultants to notice them before the find the deliberate mistakes in York Tourist competition starts. KevinWard59
  • Score: 0

10:45am Mon 1 Sep 14

m dee says...

If you want to help Disabled people to get around York just ask them what is difficult for them,you do not need any award winning agency in these difficult times,I have witnessed many pathways where wheelchairs struggle with steep corners/ect due to pathway design,why not get the opinion of the actual people effected.
If you want to help Disabled people to get around York just ask them what is difficult for them,you do not need any award winning agency in these difficult times,I have witnessed many pathways where wheelchairs struggle with steep corners/ect due to pathway design,why not get the opinion of the actual people effected. m dee
  • Score: 19

11:18am Mon 1 Sep 14

eeoodares says...

smudge2 wrote:
The city council has employed an award winning agency to carry out a six-week consultation looking at York’s signposts, and in particular how this can benefit people with disabilities or dementia.........no mention of cost ????..Most people with disabilities and/or dementia normally have an able bodied person with them to assist in their everyday life chores.
I guess thats the whole point, to allow people with disabilities a better opportunity at conducting a 'normal' life.
[quote][p][bold]smudge2[/bold] wrote: The city council has employed an award winning agency to carry out a six-week consultation looking at York’s signposts, and in particular how this can benefit people with disabilities or dementia.........no mention of cost ????..Most people with disabilities and/or dementia normally have an able bodied person with them to assist in their everyday life chores.[/p][/quote]I guess thats the whole point, to allow people with disabilities a better opportunity at conducting a 'normal' life. eeoodares
  • Score: 3

11:58am Mon 1 Sep 14

Mullarkian says...

'Money to burn.....!
Trouble is - it's ours
'Money to burn.....! Trouble is - it's ours Mullarkian
  • Score: 10

12:28pm Mon 1 Sep 14

Pinza-C55 says...

If they really wanted to improve street signage they could start by replacing missing street names and painting existing ones. There's one sign in Bridge Street opposite the Parish which is so filthy as to be almost illegible.
If they really wanted to improve street signage they could start by replacing missing street names and painting existing ones. There's one sign in Bridge Street opposite the Parish which is so filthy as to be almost illegible. Pinza-C55
  • Score: 5

12:57pm Mon 1 Sep 14

stevendurham33 says...

yorkandproud wrote:
Mr Trellis wrote:
I would have thought any money spent on signage should be directed toward cyclists they are the ones who ride the wrong way, speed through stop signs and traffic lights and completly ignore the pedestrian area rules
Give it a rest Mr Trellis. I am a cyclist and a motorist too, yet I never do any of the things you say "cyclists" do. It's easy to put us all in the same basket isn't it. If you haven't got anything constructive to say, don't bother.
I get the same persiqution but I do'nt ride a bike but do use a mobility scooter
[quote][p][bold]yorkandproud[/bold] wrote: [quote][p][bold]Mr Trellis[/bold] wrote: I would have thought any money spent on signage should be directed toward cyclists they are the ones who ride the wrong way, speed through stop signs and traffic lights and completly ignore the pedestrian area rules[/p][/quote]Give it a rest Mr Trellis. I am a cyclist and a motorist too, yet I never do any of the things you say "cyclists" do. It's easy to put us all in the same basket isn't it. If you haven't got anything constructive to say, don't bother.[/p][/quote]I get the same persiqution but I do'nt ride a bike but do use a mobility scooter stevendurham33
  • Score: -1

12:59pm Mon 1 Sep 14

Dave Ruddock says...

I was under the impression that there are hearing loops in parts of the city, Duncombe Place, Stonegate are 2. cant these be used or is it Meter High Signage. Also Agree with other posts Illegible street name signs the Green Tourist signs are useless, Who needs to waste money of the Blatantly Obvious. As for the Wording "dementia" should't they have an escort. I also Totally agree that Councilors get on the streets (With eyes open) the street clutter is, in some places 100 year old telephone wires, electric cables etc etc .
I was under the impression that there are hearing loops in parts of the city, Duncombe Place, Stonegate are 2. cant these be used or is it Meter High Signage. Also Agree with other posts Illegible street name signs the Green Tourist signs are useless, Who needs to waste money of the Blatantly Obvious. As for the Wording "dementia" should't they have an escort. I also Totally agree that Councilors get on the streets (With eyes open) the street clutter is, in some places 100 year old telephone wires, electric cables etc etc . Dave Ruddock
  • Score: 1

3:55pm Mon 1 Sep 14

smudge2 says...

eeoodares wrote:
smudge2 wrote:
The city council has employed an award winning agency to carry out a six-week consultation looking at York’s signposts, and in particular how this can benefit people with disabilities or dementia.........no mention of cost ????..Most people with disabilities and/or dementia normally have an able bodied person with them to assist in their everyday life chores.
I guess thats the whole point, to allow people with disabilities a better opportunity at conducting a 'normal' life.
You obviously have not had a relative with dementia or you would not make a comment like that..There is no "normal" life living with a person who has alzheimer's
[quote][p][bold]eeoodares[/bold] wrote: [quote][p][bold]smudge2[/bold] wrote: The city council has employed an award winning agency to carry out a six-week consultation looking at York’s signposts, and in particular how this can benefit people with disabilities or dementia.........no mention of cost ????..Most people with disabilities and/or dementia normally have an able bodied person with them to assist in their everyday life chores.[/p][/quote]I guess thats the whole point, to allow people with disabilities a better opportunity at conducting a 'normal' life.[/p][/quote]You obviously have not had a relative with dementia or you would not make a comment like that..There is no "normal" life living with a person who has alzheimer's smudge2
  • Score: -19

4:29pm Mon 1 Sep 14

Mr Trellis says...

yorkandproud wrote:
Mr Trellis wrote:
I would have thought any money spent on signage should be directed toward cyclists they are the ones who ride the wrong way, speed through stop signs and traffic lights and completly ignore the pedestrian area rules
Give it a rest Mr Trellis. I am a cyclist and a motorist too, yet I never do any of the things you say "cyclists" do. It's easy to put us all in the same basket isn't it. If you haven't got anything constructive to say, don't bother.
In my defense i can honestly say I have never driven down Colliergate Fossgate or Goodramgate and not encountered cyclists travelling the wrong way. Whilst a pedestrian i have been hit in the back by a cyclist travelling the wrong way up Petergate in footstreet hours. I have now had a video camera fitted in my car so you will soon be able to watch your mates perform although you may have to remove your rose tinted goggles.
[quote][p][bold]yorkandproud[/bold] wrote: [quote][p][bold]Mr Trellis[/bold] wrote: I would have thought any money spent on signage should be directed toward cyclists they are the ones who ride the wrong way, speed through stop signs and traffic lights and completly ignore the pedestrian area rules[/p][/quote]Give it a rest Mr Trellis. I am a cyclist and a motorist too, yet I never do any of the things you say "cyclists" do. It's easy to put us all in the same basket isn't it. If you haven't got anything constructive to say, don't bother.[/p][/quote]In my defense i can honestly say I have never driven down Colliergate Fossgate or Goodramgate and not encountered cyclists travelling the wrong way. Whilst a pedestrian i have been hit in the back by a cyclist travelling the wrong way up Petergate in footstreet hours. I have now had a video camera fitted in my car so you will soon be able to watch your mates perform although you may have to remove your rose tinted goggles. Mr Trellis
  • Score: -18

5:39pm Mon 1 Sep 14

Joan Carrigan says...

As an experience semi retired psychiatric nurse, I welcome this signage for people with diabilities, however I must comment on the reasonings (waste)of placing a sign on Leeman Rd warning drivers of large vehicle of the low bridge. Surely large vehicles would be unable to reach this bridge as they would not be able to pass under the Leeman Tunnel
As an experience semi retired psychiatric nurse, I welcome this signage for people with diabilities, however I must comment on the reasonings (waste)of placing a sign on Leeman Rd warning drivers of large vehicle of the low bridge. Surely large vehicles would be unable to reach this bridge as they would not be able to pass under the Leeman Tunnel Joan Carrigan
  • Score: 1

8:21am Tue 2 Sep 14

aalexus says...

Leeman Tunnel is 3.8 metres. The Low Bridge is 3.4 metres. Vehicles that make it through the Tunnel get stuck at the low bridge. Namely box vans and coaches.
Leeman Tunnel is 3.8 metres. The Low Bridge is 3.4 metres. Vehicles that make it through the Tunnel get stuck at the low bridge. Namely box vans and coaches. aalexus
  • Score: 3

6:47pm Tue 2 Sep 14

Eborwatch says...

Mr Trellis wrote:
yorkandproud wrote:
Mr Trellis wrote:
I would have thought any money spent on signage should be directed toward cyclists they are the ones who ride the wrong way, speed through stop signs and traffic lights and completly ignore the pedestrian area rules
Give it a rest Mr Trellis. I am a cyclist and a motorist too, yet I never do any of the things you say "cyclists" do. It's easy to put us all in the same basket isn't it. If you haven't got anything constructive to say, don't bother.
In my defense i can honestly say I have never driven down Colliergate Fossgate or Goodramgate and not encountered cyclists travelling the wrong way. Whilst a pedestrian i have been hit in the back by a cyclist travelling the wrong way up Petergate in footstreet hours. I have now had a video camera fitted in my car so you will soon be able to watch your mates perform although you may have to remove your rose tinted goggles.
Quite right Mr Trellis. Completely support you on this.
[quote][p][bold]Mr Trellis[/bold] wrote: [quote][p][bold]yorkandproud[/bold] wrote: [quote][p][bold]Mr Trellis[/bold] wrote: I would have thought any money spent on signage should be directed toward cyclists they are the ones who ride the wrong way, speed through stop signs and traffic lights and completly ignore the pedestrian area rules[/p][/quote]Give it a rest Mr Trellis. I am a cyclist and a motorist too, yet I never do any of the things you say "cyclists" do. It's easy to put us all in the same basket isn't it. If you haven't got anything constructive to say, don't bother.[/p][/quote]In my defense i can honestly say I have never driven down Colliergate Fossgate or Goodramgate and not encountered cyclists travelling the wrong way. Whilst a pedestrian i have been hit in the back by a cyclist travelling the wrong way up Petergate in footstreet hours. I have now had a video camera fitted in my car so you will soon be able to watch your mates perform although you may have to remove your rose tinted goggles.[/p][/quote]Quite right Mr Trellis. Completely support you on this. Eborwatch
  • Score: 1

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