York residents woken by noisy rail repairs receive apology

Rail firm apologises after waking residents with noise work on tracks

Rail firm apologises after waking residents with noise work on tracks

First published in News
Last updated
York Press: Photograph of the Author by , Chief reporter

NETWORK Rail has apologised to York residents who were woken in the early hours of this morning by noisy engineering work without any prior warning.

People living in the Holgate Bridge area, such as Cambridge Street and Lowther Terrace, complained that the disturbance happened on the hottest night of the year, when many had their windows open.

One local resident, Professor Ewan Anderson, said: "I got woken up by a terrible noise, which sounded as if a train was coming into the bedroom.

"All we are asking is that Network Rail give us some warning when they want to do this on the hottest night of the year."

Another resident said: "There was no advanced warning, no apology, just the most awful racket for two hours."

A Network Rail spokesman said: "We are very sorry for the noise which disturbed residents last night.

"Unfortunately, we didn't issue an advance notice of the noisy works to people who live near to the railway. Our usual standard is to do this.

"We apologise this standard was not met and will make sure residents are given advance notice in the future."

He said the works had been fairly routine maintenance, involving a train that vibrated the ballast stones which support the track, removing any voids and gaps, and pressing the rails down.

"There’s no more works of this kind planned before the end of August, but routine maintenance happens throughout the year, that may not be quite as loud," he said.

A video illustrating the noise caused by the works, filmed by a resident, can be seen at http://youtu.be/TRepavWa3BA

Comments (15)

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5:24pm Fri 18 Jul 14

kirchheim says...

Would it not have been possible to add a genuine photo of York's Holgate junction or York station rather than a photo gleaned from Google which shows a train somewhere in South London - note the very obvious third rail.
Would it not have been possible to add a genuine photo of York's Holgate junction or York station rather than a photo gleaned from Google which shows a train somewhere in South London - note the very obvious third rail. kirchheim
  • Score: 26

5:57pm Fri 18 Jul 14

johnwill says...

These people make me laugh, they buy a house near the railway and then complain when it isn't peaceful and quiet, the railway has been there 150yrs or so and it will be getting busier.
Get real, railways operate 24hrs a day, 7 days a week. a garden fence isn't sound proofing !
These people make me laugh, they buy a house near the railway and then complain when it isn't peaceful and quiet, the railway has been there 150yrs or so and it will be getting busier. Get real, railways operate 24hrs a day, 7 days a week. a garden fence isn't sound proofing ! johnwill
  • Score: 7

7:14pm Fri 18 Jul 14

Rosieposie says...

A little unfair, these were not the average living by the train track noises thst you tune out, these were loud and unpleasant..I don't live there But I did watch the YouTube video and it sounded horrendous.
A little unfair, these were not the average living by the train track noises thst you tune out, these were loud and unpleasant..I don't live there But I did watch the YouTube video and it sounded horrendous. Rosieposie
  • Score: 11

8:15pm Fri 18 Jul 14

anth!! says...

That picture in the press is'nt holgate junction, plus if the work at holgate took place in the early hours of 18/07/14 it was a S+C tamper, very much doubt if any noise notices were posted, because airport & freight trains are running all night.
That picture in the press is'nt holgate junction, plus if the work at holgate took place in the early hours of 18/07/14 it was a S+C tamper, very much doubt if any noise notices were posted, because airport & freight trains are running all night. anth!!
  • Score: 7

8:43pm Fri 18 Jul 14

MorkofYork says...

Filmed with a shriveled carrot.
Filmed with a shriveled carrot. MorkofYork
  • Score: -1

9:04pm Fri 18 Jul 14

anth!! says...

Rosieposie wrote:
A little unfair, these were not the average living by the train track noises thst you tune out, these were loud and unpleasant..I don't live there But I did watch the YouTube video and it sounded horrendous.
Correect, its like sayin if you live by a busy road expect noise, then at 2 in the morning they start resurface work without any notice.
[quote][p][bold]Rosieposie[/bold] wrote: A little unfair, these were not the average living by the train track noises thst you tune out, these were loud and unpleasant..I don't live there But I did watch the YouTube video and it sounded horrendous.[/p][/quote]Correect, its like sayin if you live by a busy road expect noise, then at 2 in the morning they start resurface work without any notice. anth!!
  • Score: 9

9:58pm Fri 18 Jul 14

spottycow says...

When i saw this photo i thought YORK junction has enlarged a lot use a local photo YORK PRESS next time .
When i saw this photo i thought YORK junction has enlarged a lot use a local photo YORK PRESS next time . spottycow
  • Score: 8

10:36pm Fri 18 Jul 14

daveyboy25 says...

Perhaps a derailed train would sound better
Perhaps a derailed train would sound better daveyboy25
  • Score: 5

11:50pm Fri 18 Jul 14

dweezil says...

You live next to the railway. You will get the inconvenience of a railway. Society, as a whole tries to live along side itself. or may be it does not. Let us all complain about every thing in the hope we may get compensated. Society disappearing up its hole.
You live next to the railway. You will get the inconvenience of a railway. Society, as a whole tries to live along side itself. or may be it does not. Let us all complain about every thing in the hope we may get compensated. Society disappearing up its hole. dweezil
  • Score: 4

4:07am Sat 19 Jul 14

Magicman! says...

I actually think this complaint is valid.

An example of a complaint that is NOT valid are those residents a while back who live at the outer part of Elvington by the airfield, who had moved into their houses several decades after the airfield was built and then ran a campaign to try and stop operations on the airfield.

Living beside a railway you will get trains go past... and on the south side of York that is 24 hours a day, including passenger services to/from Manchester... but within the area bordered by the A64 and A1237 the trains are not running anywhere near full power and so the general night-time train noise will be a steel-on-steel gliding of the wheels combined with a slight mechanical hum of a diesel engine. As can be heard in the video, the noise experienced is far greater than normally experiences at that time of night - you can make out the sound of hydraulic lifting gear being used, which relies on compression powered by the diesel engine and so the result being that the engine has to work at higher revs to power the equipment - and so creates more noise...

The worst sorts of noise you can experience when you're trying to sleep is that which keeps changing tone; If you've tried having a lie-in on a saturday morning whilst a neighbour has decided that would be the best day to have cavity wall insulation fitted will know what I'm talking about...
I actually think this complaint is valid. An example of a complaint that is NOT valid are those residents a while back who live at the outer part of Elvington by the airfield, who had moved into their houses several decades after the airfield was built and then ran a campaign to try and stop operations on the airfield. Living beside a railway you will get trains go past... and on the south side of York that is 24 hours a day, including passenger services to/from Manchester... but within the area bordered by the A64 and A1237 the trains are not running anywhere near full power and so the general night-time train noise will be a steel-on-steel gliding of the wheels combined with a slight mechanical hum of a diesel engine. As can be heard in the video, the noise experienced is far greater than normally experiences at that time of night - you can make out the sound of hydraulic lifting gear being used, which relies on compression powered by the diesel engine and so the result being that the engine has to work at higher revs to power the equipment - and so creates more noise... The worst sorts of noise you can experience when you're trying to sleep is that which keeps changing tone; If you've tried having a lie-in on a saturday morning whilst a neighbour has decided that would be the best day to have cavity wall insulation fitted will know what I'm talking about... Magicman!
  • Score: 4

8:07am Sat 19 Jul 14

pedalling paul says...

Clearly the wrong kind of noise.........
Clearly the wrong kind of noise......... pedalling paul
  • Score: 0

9:45am Sat 19 Jul 14

baileyuk says...

though I can understand, in this day and age how many folk are working some kind of shift system? how do those complaining think the shift workers sleep during the day? you just have to cope with it and not run out to the press to complain in an attempt to draw interest that will no doubt try and lead to some sort of compensation..
though I can understand, in this day and age how many folk are working some kind of shift system? how do those complaining think the shift workers sleep during the day? you just have to cope with it and not run out to the press to complain in an attempt to draw interest that will no doubt try and lead to some sort of compensation.. baileyuk
  • Score: 5

10:52am Sat 19 Jul 14

johnwill says...

My point is, a railway runs trains but a railway has to be maintained,the two go together, most of the maintenance is done at night when trains are not operating , a tamper or grinder makes a noise, if residents had received a letter what would they have done ? moved out ? bought some earplugs or maybe just closed their windows ?
Think before you buy a house anywhere, I live in a village where residents complain about tractors driving down the road on a weekend at harvest time !
My point is, a railway runs trains but a railway has to be maintained,the two go together, most of the maintenance is done at night when trains are not operating , a tamper or grinder makes a noise, if residents had received a letter what would they have done ? moved out ? bought some earplugs or maybe just closed their windows ? Think before you buy a house anywhere, I live in a village where residents complain about tractors driving down the road on a weekend at harvest time ! johnwill
  • Score: 7

12:04pm Sat 19 Jul 14

heworth.28 says...

kirchheim wrote:
Would it not have been possible to add a genuine photo of York's Holgate junction or York station rather than a photo gleaned from Google which shows a train somewhere in South London - note the very obvious third rail.
Seems to be a lot of Press articles of late accompanied by stock photos rather than ones taken locally - effects of moving the sub-editing to Wales perhaps?
[quote][p][bold]kirchheim[/bold] wrote: Would it not have been possible to add a genuine photo of York's Holgate junction or York station rather than a photo gleaned from Google which shows a train somewhere in South London - note the very obvious third rail.[/p][/quote]Seems to be a lot of Press articles of late accompanied by stock photos rather than ones taken locally - effects of moving the sub-editing to Wales perhaps? heworth.28
  • Score: 8

6:12pm Sat 19 Jul 14

postie28 says...

step 1.. get out of bed.
step 2... close your windows.
step 3 go back to bed.
step 1.. get out of bed. step 2... close your windows. step 3 go back to bed. postie28
  • Score: -1

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