Council bosses seek website help

Council bosses seek website help

Council bosses seek website help

Updated in News

RESIDENTS in York have been urged to help City of York Council redesign its website.

The council said feedback from customers showed improvements needed to be made, so the authority has launched its Rewiring Public Services scheme, to make more of its services available online, and improve the website.

As part of the project, it plans to introduce a ‘my account’ feature which will allow people to view all their contact history with the council when they log in to the site as well as apply, book report and pay for more council services online.

Councillor Dafydd Williams, with responsibility for corporate services, said: "Increasingly people in York are wanting to do their business online, with the majority of the city's residents already choosing to use online banking. The council wants to deliver a website that meets the needs of the people of York so who better to help us design it than our residents."

Anyone wishing to help will be asked to attend a couple of face to face sessions with the web team (travel expenses paid) to give their views. They’ll then get regular progress updates and give their feedback. Interested people should email rewiringtheweb@york.gov.uk or phone 01904 553564 by the end of Friday 11 July with their contact details, age, how familiar they are with the internet, and any disability or condition that affects their use of digital technology.

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