Community Pride: Health service hero Esther Astilleros-Smits brightens up lives in Huntington

York Press: Esther Astilleros-Smits has been praised for going above and beyond for her patients Esther Astilleros-Smits has been praised for going above and beyond for her patients

A PHARMACIST whose friendliness and professionalism makes her a pleasure to visit is a "Health Service Hero" according to her customers.

Esther Astilleros-Smits, who works at Parkers Pharmacy in Huntington, has been nominated for the Community Pride's Health Service Hero award, sponsored by Clifton Park Hospital, which recognises the unsung heroes whose dedication to their work is second to none.

And Esther, who has been nominated by regular customer Judith Lindsey, is just that person.

"Esther is very knowledgeable, and you could not ask for anyone more helpful," Judith said.

"She is always the same - professional, knowledgeable, reassuring, and nothing is ever too much trouble for her."

Esther is particularly valuable to the older people in Huntington, Judith added, and her friendliness, thoughtfulness, and personal attention makes a real difference to them.

Judith added: "She remembers their family members, and always enquires after them, never too busy to sit down with customers to explain and simplify their medication routines."

A pharmacist for almost eight years, Esther has worked in Huntington for five years and said she loves her job because it lets her help people, and she praised the colleagues she works alongside.

Esther said: "We love our job, and we do it the best way we can. It's all about team work.

"I like being in touch with customers and being able to help them take their medication in the best way they can."

Many of her customers and patients are poorly people taking a lot of medication, Esther added, and the team at Parkers work hard to brighten their day.

"We like to make them smile and feel the best way they can."

According to customer Judith, this dedication to helping her customers and patients and going above and beyond her basic duties makes Esther a real hero of the Huntington community.

Judith added: "Esther really deserves an award because she goes far beyond her basic remit and requirement, always willing to go the extra mile. She is a friend to all in Huntington, despite being busy she makes time for us."

- Do you know a Health Service Hero? Nominations for the award are open until July 18, and we want to hear about the uncelebrated stars of the health service in York.

For more information on the Community Pride awards, sponsored by Benenden Health, or to make a nomination go to yorkpress.co.uk/pride.

Comments (3)

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10:28am Fri 30 May 14

yorkdiamond says...

Really feel for parkers pharmacy since the gp opposite decided to try to cash in and open their own pharmacy onsite. once upon a time there was a restriction that gp pharmacies could only open if there was not a local one already available.....thats obviously gone out of the window!
Really feel for parkers pharmacy since the gp opposite decided to try to cash in and open their own pharmacy onsite. once upon a time there was a restriction that gp pharmacies could only open if there was not a local one already available.....thats obviously gone out of the window! yorkdiamond
  • Score: 4

8:32pm Fri 30 May 14

gerbilina says...

Agree that the gps will blight Parkers. They have called their pharmacy Huntington Pharmacy making it appear to be part of Huntington and therefore not in particular part of the gps practice. Today the gp pharmacy couldn't get some medicine in time and had to go to Parkers to get it!
Agree that the gps will blight Parkers. They have called their pharmacy Huntington Pharmacy making it appear to be part of Huntington and therefore not in particular part of the gps practice. Today the gp pharmacy couldn't get some medicine in time and had to go to Parkers to get it! gerbilina
  • Score: 3

10:00pm Sat 31 May 14

PKH says...

The gps pharmacy's branch at Haxby wanted to charge my mother £10 per month for blister packs were other pharmacies make no charge.
The gps pharmacy's branch at Haxby wanted to charge my mother £10 per month for blister packs were other pharmacies make no charge. PKH
  • Score: 1

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