York's buses ranked among the best in the country

York's buses ranked among the best in the country

York's buses ranked among the best in the country

First published in News
Last updated

TRANSPORT chiefs in York say they are delighted to have been ranked among the best in the country by passengers.

A new survey by national watchdog Passenger Focus interviewed 1,000 passengers on York's Park & Ride services, First's city services and Transdev's services, and compared the reviews with 18 other local authorities.

The research found York's buses were considered best value for money, in the best condition, and bus drivers were ranked in the top quarter for their welcome and helpfulness, appearances and smooth driving. The study also ranked York's services in the top quarter of satisfaction with bus stops, comfort and safety of vehicles.

Ben Gilligan, managing director of First in York, said the high rankings reflected the "increasing number of customers" now travelling with the company after pricing and network changes made last year.

He said: “I'm very pleased with these results and in particular the high ratings for our drivers and bus accessibility.

"This survey will help us continue to make further improvements and attract even more people to use our bus services."

John Carr, chairman of the York Quality Bus Partnership, said the results showed "fares, reliability and other basics are moving in the right direction".

He said: “It was a privilege to be at the national launch of the Passenger Focus results and hear York praised for its high ranking. This is a tribute to all concerned - the operators’ staff especially, management and council for working together to improve performance and not least the increasing numbers of York bus users."

Two aspects of the service were in the bottom half of the survey, including the information provided at bus stops, and service frequency. However, punctuality was in the top third of results.

Councillor Dave Merrett said the results showed the trial closure of Lendal Bridge was working, alongside other changes being made through the Better Bus Areas project - results shared by a council survey carried out in March 2012, and again in October last year.

He said: “It’s essential that York makes the most of the city’s bus services to allow the city to grow whilst minimising traffic congestion. The results of both these surveys are extremely encouraging, showing that passenger perceptions have improved as we and our partners have invested in the network."

Comments (50)

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8:59am Thu 27 Mar 14

Kevin Turvey says...

‘Two aspects of the service were in the bottom half of the survey, including the information provided at bus stops, and service frequency. However, punctuality was in the top third of results.
Councillor Dave Merrett said the results showed the trial closure of Lendal Bridge was working, ‘


I would argue that the buses are still not actually punctual and that the bridge closure has made no demonstrative effect to the positive in this regard and could actually be contributing to the lack of actual punctuality from traffic pressures generated by the closure!

I know from experience that a certain bus that I sometimes use early in the morning is anything but punctual and sometimes actually cuts out some of the early part of the route to be on time later on in the route (where the transponders are located) thereby leaving passengers stranded and without any bus never mind a late one, but as First Bus they are statistics led rather than customer led then this occurs! (This service in question does indeed cross Lendal bridge).

Or is it all just lies and propaganda from the council and their co-conspirators to support their weak argument for closing the bridge without ANY OBJECTIVE EVIDENCE presented for public scrutiny and obtained by using a recognized survey method?

You decide, I already have!
‘Two aspects of the service were in the bottom half of the survey, including the information provided at bus stops, and service frequency. However, punctuality was in the top third of results. Councillor Dave Merrett said the results showed the trial closure of Lendal Bridge was working, ‘ I would argue that the buses are still not actually punctual and that the bridge closure has made no demonstrative effect to the positive in this regard and could actually be contributing to the lack of actual punctuality from traffic pressures generated by the closure! I know from experience that a certain bus that I sometimes use early in the morning is anything but punctual and sometimes actually cuts out some of the early part of the route to be on time later on in the route (where the transponders are located) thereby leaving passengers stranded and without any bus never mind a late one, but as First Bus they are statistics led rather than customer led then this occurs! (This service in question does indeed cross Lendal bridge). Or is it all just lies and propaganda from the council and their co-conspirators to support their weak argument for closing the bridge without ANY OBJECTIVE EVIDENCE presented for public scrutiny and obtained by using a recognized survey method? You decide, I already have! Kevin Turvey
  • Score: -57

9:00am Thu 27 Mar 14

Platform3 says...

"Councillor Dave Merrett said the results showed the trial closure of Lendal Bridge was working"

How can the closure of Lendal Bridge be linked to a driver being smart, polite and posses the ability to manoeuvre his/her vehicle in a smooth manner!!??

Perhaps only on Cllr Merrett's favourite route which must be the number 99 to La La Land via Barking Avenue!
"Councillor Dave Merrett said the results showed the trial closure of Lendal Bridge was working" How can the closure of Lendal Bridge be linked to a driver being smart, polite and posses the ability to manoeuvre his/her vehicle in a smooth manner!!?? Perhaps only on Cllr Merrett's favourite route which must be the number 99 to La La Land via Barking Avenue! Platform3
  • Score: -41

9:05am Thu 27 Mar 14

bloodaxe says...

Kevin Turvey wrote:
‘Two aspects of the service were in the bottom half of the survey, including the information provided at bus stops, and service frequency. However, punctuality was in the top third of results.
Councillor Dave Merrett said the results showed the trial closure of Lendal Bridge was working, ‘


I would argue that the buses are still not actually punctual and that the bridge closure has made no demonstrative effect to the positive in this regard and could actually be contributing to the lack of actual punctuality from traffic pressures generated by the closure!

I know from experience that a certain bus that I sometimes use early in the morning is anything but punctual and sometimes actually cuts out some of the early part of the route to be on time later on in the route (where the transponders are located) thereby leaving passengers stranded and without any bus never mind a late one, but as First Bus they are statistics led rather than customer led then this occurs! (This service in question does indeed cross Lendal bridge).

Or is it all just lies and propaganda from the council and their co-conspirators to support their weak argument for closing the bridge without ANY OBJECTIVE EVIDENCE presented for public scrutiny and obtained by using a recognized survey method?

You decide, I already have!
Bus journeys up by 15000 a week.
[quote][p][bold]Kevin Turvey[/bold] wrote: ‘Two aspects of the service were in the bottom half of the survey, including the information provided at bus stops, and service frequency. However, punctuality was in the top third of results. Councillor Dave Merrett said the results showed the trial closure of Lendal Bridge was working, ‘ I would argue that the buses are still not actually punctual and that the bridge closure has made no demonstrative effect to the positive in this regard and could actually be contributing to the lack of actual punctuality from traffic pressures generated by the closure! I know from experience that a certain bus that I sometimes use early in the morning is anything but punctual and sometimes actually cuts out some of the early part of the route to be on time later on in the route (where the transponders are located) thereby leaving passengers stranded and without any bus never mind a late one, but as First Bus they are statistics led rather than customer led then this occurs! (This service in question does indeed cross Lendal bridge). Or is it all just lies and propaganda from the council and their co-conspirators to support their weak argument for closing the bridge without ANY OBJECTIVE EVIDENCE presented for public scrutiny and obtained by using a recognized survey method? You decide, I already have![/p][/quote]Bus journeys up by 15000 a week. bloodaxe
  • Score: 14

9:06am Thu 27 Mar 14

mickeytops says...

Is Merrett for real, has that idiot in the real world, how does a driver being smart and bus stops have any bearing on the bridge being closed.
Hurry up and vote him out of office and open the bridge, as it has no baring on the above.
Well done First, and thank all your drivers and do not let Mr Merrett take the credit for your hard work.
Is Merrett for real, has that idiot in the real world, how does a driver being smart and bus stops have any bearing on the bridge being closed. Hurry up and vote him out of office and open the bridge, as it has no baring on the above. Well done First, and thank all your drivers and do not let Mr Merrett take the credit for your hard work. mickeytops
  • Score: -74

9:06am Thu 27 Mar 14

Eric Olthwaite says...

How bad must the worst be then?
How bad must the worst be then? Eric Olthwaite
  • Score: -58

9:10am Thu 27 Mar 14

bloodaxe says...

Route coverage and connectivity excellent; bus stops and infrastructure average; age of buses (First: nothing on non-P&R routes newer than seven years. Aviva, modern. Transdev, modern); punctuality/ frequency variable depending on route. Eco-friendly, none. No hybrids or electric buses. Overall, I'd rather use the bus than drive.
Route coverage and connectivity excellent; bus stops and infrastructure average; age of buses (First: nothing on non-P&R routes newer than seven years. Aviva, modern. Transdev, modern); punctuality/ frequency variable depending on route. Eco-friendly, none. No hybrids or electric buses. Overall, I'd rather use the bus than drive. bloodaxe
  • Score: 51

9:13am Thu 27 Mar 14

YOUWILLDOASISAY says...

Red Herring (Alert).

Not national, only 18 local authorities.

How many surveyed were visitors/residents.

Which services were surveyed and at what time of day and who decided (cherry picked).

Plenty of advance warning by the survey company, stage managed for the day, nice job.

Seen it all before, dress it up whatever way you want the Lendal restriction is nothing more than a gimmick having no benefits whatsoever.
Red Herring (Alert). Not national, only 18 local authorities. How many surveyed were visitors/residents. Which services were surveyed and at what time of day and who decided (cherry picked). Plenty of advance warning by the survey company, stage managed for the day, nice job. Seen it all before, dress it up whatever way you want the Lendal restriction is nothing more than a gimmick having no benefits whatsoever. YOUWILLDOASISAY
  • Score: -38

9:18am Thu 27 Mar 14

Can't all be wrong says...

Kevin Turvey wrote:
‘Two aspects of the service were in the bottom half of the survey, including the information provided at bus stops, and service frequency. However, punctuality was in the top third of results.
Councillor Dave Merrett said the results showed the trial closure of Lendal Bridge was working, ‘


I would argue that the buses are still not actually punctual and that the bridge closure has made no demonstrative effect to the positive in this regard and could actually be contributing to the lack of actual punctuality from traffic pressures generated by the closure!

I know from experience that a certain bus that I sometimes use early in the morning is anything but punctual and sometimes actually cuts out some of the early part of the route to be on time later on in the route (where the transponders are located) thereby leaving passengers stranded and without any bus never mind a late one, but as First Bus they are statistics led rather than customer led then this occurs! (This service in question does indeed cross Lendal bridge).

Or is it all just lies and propaganda from the council and their co-conspirators to support their weak argument for closing the bridge without ANY OBJECTIVE EVIDENCE presented for public scrutiny and obtained by using a recognized survey method?

You decide, I already have!
Ditto, well said.
[quote][p][bold]Kevin Turvey[/bold] wrote: ‘Two aspects of the service were in the bottom half of the survey, including the information provided at bus stops, and service frequency. However, punctuality was in the top third of results. Councillor Dave Merrett said the results showed the trial closure of Lendal Bridge was working, ‘ I would argue that the buses are still not actually punctual and that the bridge closure has made no demonstrative effect to the positive in this regard and could actually be contributing to the lack of actual punctuality from traffic pressures generated by the closure! I know from experience that a certain bus that I sometimes use early in the morning is anything but punctual and sometimes actually cuts out some of the early part of the route to be on time later on in the route (where the transponders are located) thereby leaving passengers stranded and without any bus never mind a late one, but as First Bus they are statistics led rather than customer led then this occurs! (This service in question does indeed cross Lendal bridge). Or is it all just lies and propaganda from the council and their co-conspirators to support their weak argument for closing the bridge without ANY OBJECTIVE EVIDENCE presented for public scrutiny and obtained by using a recognized survey method? You decide, I already have![/p][/quote]Ditto, well said. Can't all be wrong
  • Score: -81

9:19am Thu 27 Mar 14

Can't all be wrong says...

Kevin Turvey wrote:
‘Two aspects of the service were in the bottom half of the survey, including the information provided at bus stops, and service frequency. However, punctuality was in the top third of results.
Councillor Dave Merrett said the results showed the trial closure of Lendal Bridge was working, ‘


I would argue that the buses are still not actually punctual and that the bridge closure has made no demonstrative effect to the positive in this regard and could actually be contributing to the lack of actual punctuality from traffic pressures generated by the closure!

I know from experience that a certain bus that I sometimes use early in the morning is anything but punctual and sometimes actually cuts out some of the early part of the route to be on time later on in the route (where the transponders are located) thereby leaving passengers stranded and without any bus never mind a late one, but as First Bus they are statistics led rather than customer led then this occurs! (This service in question does indeed cross Lendal bridge).

Or is it all just lies and propaganda from the council and their co-conspirators to support their weak argument for closing the bridge without ANY OBJECTIVE EVIDENCE presented for public scrutiny and obtained by using a recognized survey method?

You decide, I already have!
Ditto, sums it up perfectly .
[quote][p][bold]Kevin Turvey[/bold] wrote: ‘Two aspects of the service were in the bottom half of the survey, including the information provided at bus stops, and service frequency. However, punctuality was in the top third of results. Councillor Dave Merrett said the results showed the trial closure of Lendal Bridge was working, ‘ I would argue that the buses are still not actually punctual and that the bridge closure has made no demonstrative effect to the positive in this regard and could actually be contributing to the lack of actual punctuality from traffic pressures generated by the closure! I know from experience that a certain bus that I sometimes use early in the morning is anything but punctual and sometimes actually cuts out some of the early part of the route to be on time later on in the route (where the transponders are located) thereby leaving passengers stranded and without any bus never mind a late one, but as First Bus they are statistics led rather than customer led then this occurs! (This service in question does indeed cross Lendal bridge). Or is it all just lies and propaganda from the council and their co-conspirators to support their weak argument for closing the bridge without ANY OBJECTIVE EVIDENCE presented for public scrutiny and obtained by using a recognized survey method? You decide, I already have![/p][/quote]Ditto, sums it up perfectly . Can't all be wrong
  • Score: -44

9:26am Thu 27 Mar 14

TheTruthHurts says...

So they asked a thousand people that are using the bus?

I would like to see the actual questions and answers as it just says that York finished top of some..... But that doesn't necessarily mean that they are good.

You could be the best with just 5 out of 1000 positive replies if the other local authorities all got very negative responses
So they asked a thousand people that are using the bus? I would like to see the actual questions and answers as it just says that York finished top of some..... But that doesn't necessarily mean that they are good. You could be the best with just 5 out of 1000 positive replies if the other local authorities all got very negative responses TheTruthHurts
  • Score: -3

9:56am Thu 27 Mar 14

YOUWILLDOASISAY says...

TheTruthHurts wrote:
So they asked a thousand people that are using the bus?

I would like to see the actual questions and answers as it just says that York finished top of some..... But that doesn't necessarily mean that they are good.

You could be the best with just 5 out of 1000 positive replies if the other local authorities all got very negative responses
Too true.

The survey results without a summary of all the data is about as valid as being in the 7th month of a 6 month experiment with an 8th month to come.
[quote][p][bold]TheTruthHurts[/bold] wrote: So they asked a thousand people that are using the bus? I would like to see the actual questions and answers as it just says that York finished top of some..... But that doesn't necessarily mean that they are good. You could be the best with just 5 out of 1000 positive replies if the other local authorities all got very negative responses[/p][/quote]Too true. The survey results without a summary of all the data is about as valid as being in the 7th month of a 6 month experiment with an 8th month to come. YOUWILLDOASISAY
  • Score: -48

10:00am Thu 27 Mar 14

sniper 9964 says...

Its simple. LOADED questions !!!! Get the right answers = right RESULTS
Its simple. LOADED questions !!!! Get the right answers = right RESULTS sniper 9964
  • Score: -63

10:06am Thu 27 Mar 14

YorkPatrol says...

YOUWILLDOASISAY wrote:
TheTruthHurts wrote: So they asked a thousand people that are using the bus? I would like to see the actual questions and answers as it just says that York finished top of some..... But that doesn't necessarily mean that they are good. You could be the best with just 5 out of 1000 positive replies if the other local authorities all got very negative responses
Too true. The survey results without a summary of all the data is about as valid as being in the 7th month of a 6 month experiment with an 8th month to come.
There is no data, or at least no factual data.....only manipulated, biased nonsence
[quote][p][bold]YOUWILLDOASISAY[/bold] wrote: [quote][p][bold]TheTruthHurts[/bold] wrote: So they asked a thousand people that are using the bus? I would like to see the actual questions and answers as it just says that York finished top of some..... But that doesn't necessarily mean that they are good. You could be the best with just 5 out of 1000 positive replies if the other local authorities all got very negative responses[/p][/quote]Too true. The survey results without a summary of all the data is about as valid as being in the 7th month of a 6 month experiment with an 8th month to come.[/p][/quote]There is no data, or at least no factual data.....only manipulated, biased nonsence YorkPatrol
  • Score: -61

10:09am Thu 27 Mar 14

courier46 says...

What on Earth has Lendal bridge been closed got to do with this.
Beam him up scotty and send back to planet Zog.
What on Earth has Lendal bridge been closed got to do with this. Beam him up scotty and send back to planet Zog. courier46
  • Score: -52

10:23am Thu 27 Mar 14

ukzoidberg says...

''Ranked in the top quarter for their welcome and helpfulness, appearances and smooth driving'' Anybody here on a cycle being abused by an irate driver for nothing or is it just me and a few other people I've heard from.
''Ranked in the top quarter for their welcome and helpfulness, appearances and smooth driving'' Anybody here on a cycle being abused by an irate driver for nothing or is it just me and a few other people I've heard from. ukzoidberg
  • Score: -43

10:23am Thu 27 Mar 14

BL2 says...

Hahahahahahahaha! It is an April fools right?
Hahahahahahahaha! It is an April fools right? BL2
  • Score: -40

10:48am Thu 27 Mar 14

Thecynic says...

So let me get this right. We have a survey of 1,000 people, (approx 20 bus loads) from a resident population of close to 200,000 That works out at around 0.5% surveyed. (even less if you include the approx 4 million or so tourists every year)

And the council and First are blowing fanfare's and sending tribute's to one another?

Seems they are easily pleased. If you want a true representation? Why not have ballot papers and boxes installed on all buses for a week, so that those who use the services all get a fair chance to have their say? After all, it is their customers.

The boxes would be opened and votes counted by an independent organisation. I bet there would be a conflict with the figures published today.

If First and York Council are so sure of the accuracy of this survey, (as reported today) then there is nothing to fear from letting the good citizens of York, and customers of First York, have their say.
So let me get this right. We have a survey of 1,000 people, (approx 20 bus loads) from a resident population of close to 200,000 That works out at around 0.5% surveyed. (even less if you include the approx 4 million or so tourists every year) And the council and First are blowing fanfare's and sending tribute's to one another? Seems they are easily pleased. If you want a true representation? Why not have ballot papers and boxes installed on all buses for a week, so that those who use the services all get a fair chance to have their say? After all, it is their customers. The boxes would be opened and votes counted by an independent organisation. I bet there would be a conflict with the figures published today. If First and York Council are so sure of the accuracy of this survey, (as reported today) then there is nothing to fear from letting the good citizens of York, and customers of First York, have their say. Thecynic
  • Score: 1

11:06am Thu 27 Mar 14

Happytoliveinyork says...

I didn't realise it was April the 1st today
I didn't realise it was April the 1st today Happytoliveinyork
  • Score: 0

11:08am Thu 27 Mar 14

YOUWILLDOASISAY says...

Today is a convenient answer for the bus timetable data for public consumption.

Below is the reality that was not intended to be made public and was released after a FOI request by the press.

• Officials admitted feedback from a survey on the trial, collated in December and showing 75 per cent believed it had “a negative or very negative impact” on York, was “very disappointing”, and also suggested expected improvements to bus times were not being seen.

http://www.yorkpress
.co.uk/news/11041085
.Lendal_Bridge_secre
ts_revealed/
Today is a convenient answer for the bus timetable data for public consumption. Below is the reality that was not intended to be made public and was released after a FOI request by the press. • Officials admitted feedback from a survey on the trial, collated in December and showing 75 per cent believed it had “a negative or very negative impact” on York, was “very disappointing”, and also suggested expected improvements to bus times were not being seen. http://www.yorkpress .co.uk/news/11041085 .Lendal_Bridge_secre ts_revealed/ YOUWILLDOASISAY
  • Score: 5

11:09am Thu 27 Mar 14

Stuart Jones says...

You have GOT to be kidding!
You have GOT to be kidding! Stuart Jones
  • Score: -7

11:10am Thu 27 Mar 14

GixerGaz says...

You have got to be joking, right?

The number 5 service from the city centre to Huntington and Strensall is horrendous!

You are lucky to get 1 bus every 30 minutes!
You have got to be joking, right? The number 5 service from the city centre to Huntington and Strensall is horrendous! You are lucky to get 1 bus every 30 minutes! GixerGaz
  • Score: 1

11:10am Thu 27 Mar 14

VinceYork says...

Who did they compare York with? Obviously not a city that has a decent bus service.
Who did they compare York with? Obviously not a city that has a decent bus service. VinceYork
  • Score: -5

11:16am Thu 27 Mar 14

Oaklands Resident says...

Firstly you can't lump Park and Ride and Stage Carriage Services together and give an overall result.

Park and Ride services use nearly new buses, run to frequent timetables and with very limited stops. They have always been highly rated by users. The number of passengers has steadily increased (but is still only about 25% of the total public transport customer numbers in the City)

Stage Carriage services on the other hand have been in decline for the last 3 years. The number of passengers has fallen by around 10%. The Council took away nearly new buses such as the ftr and failed to replace them with modern equivalents. Bus routes were hacked about and then changed again (for the .better) just before the survey was taken.

Customer satisfaction is important and should be monitored. But the most important aspects of the service are frequency, reliability and cost.

The Council is guilty - not for the first time - of using selectively statistics. It should publish the raw data for the survey plus - on a regular basis -reliability stats.

Until the Council does that it will have no credibility with passengers.
Firstly you can't lump Park and Ride and Stage Carriage Services together and give an overall result. Park and Ride services use nearly new buses, run to frequent timetables and with very limited stops. They have always been highly rated by users. The number of passengers has steadily increased (but is still only about 25% of the total public transport customer numbers in the City) Stage Carriage services on the other hand have been in decline for the last 3 years. The number of passengers has fallen by around 10%. The Council took away nearly new buses such as the ftr and failed to replace them with modern equivalents. Bus routes were hacked about and then changed again (for the .better) just before the survey was taken. Customer satisfaction is important and should be monitored. But the most important aspects of the service are frequency, reliability and cost. The Council is guilty - not for the first time - of using selectively statistics. It should publish the raw data for the survey plus - on a regular basis -reliability stats. Until the Council does that it will have no credibility with passengers. Oaklands Resident
  • Score: 6

11:42am Thu 27 Mar 14

York2000 says...

More Lendal clickbait from the Press. The comments above show how people fall for it.
More Lendal clickbait from the Press. The comments above show how people fall for it. York2000
  • Score: -31

11:45am Thu 27 Mar 14

carpon says...

What a load of rubbish, are we really believed to be this gullible?
What a load of rubbish, are we really believed to be this gullible? carpon
  • Score: -14

11:59am Thu 27 Mar 14

Ignatius Lumpopo says...

Ironic that John Carr is chairman of the York Quality Bus Partnership. I take it that John Buss is chair of the York Quality Car Partnership?
Ironic that John Carr is chairman of the York Quality Bus Partnership. I take it that John Buss is chair of the York Quality Car Partnership? Ignatius Lumpopo
  • Score: -7

12:11pm Thu 27 Mar 14

Osbaldwick Lad says...

I remember being given a survey form to fill in on a bus in in the last few months of 2013.This was at a time when Stonebow was closed and all bus services using it were diverted. It was given to me when I got on a temporary stop on Piccadilly.
As far as I can remember, most of the questions were about the journey I was making and due to the change in route and the buses running to irregular times the survey was irrelevant. I was surprised that the survey was carried out at that time.
I remember being given a survey form to fill in on a bus in in the last few months of 2013.This was at a time when Stonebow was closed and all bus services using it were diverted. It was given to me when I got on a temporary stop on Piccadilly. As far as I can remember, most of the questions were about the journey I was making and due to the change in route and the buses running to irregular times the survey was irrelevant. I was surprised that the survey was carried out at that time. Osbaldwick Lad
  • Score: -12

12:15pm Thu 27 Mar 14

york_chap says...

1) "The research found York's buses were considered best value for money, in the best condition, and bus drivers were ranked in the top quarter for their welcome and helpfulness, appearances and smooth driving. The study also ranked York's services in the top quarter of satisfaction with bus stops, comfort and safety of vehicles".

2) "Councillor Dave Merrett said the results showed the trial closure of Lendal Bridge was working"

I'm failing to see the link here. Please could someone explain to me how closing Lendal Bridge has improved the appearance, driving style and demeanour of bus drivers, improved the condition and comfort of buses and improved the quality of bus stops?

Answers on a postcard please.
1) "The research found York's buses were considered best value for money, in the best condition, and bus drivers were ranked in the top quarter for their welcome and helpfulness, appearances and smooth driving. The study also ranked York's services in the top quarter of satisfaction with bus stops, comfort and safety of vehicles". 2) "Councillor Dave Merrett said the results showed the trial closure of Lendal Bridge was working" I'm failing to see the link here. Please could someone explain to me how closing Lendal Bridge has improved the appearance, driving style and demeanour of bus drivers, improved the condition and comfort of buses and improved the quality of bus stops? Answers on a postcard please. york_chap
  • Score: 2

12:24pm Thu 27 Mar 14

Stevie D says...

Oaklands Resident wrote:
Stage Carriage services on the other hand have been in decline for the last 3 years. The number of passengers has fallen by around 10%. The Council took away nearly new buses such as the ftr and failed to replace them with modern equivalents. Bus routes were hacked about and then changed again (for the .better) just before the survey was taken.

Hardly fair to blame the council for that one, it was a commercial decision by First to bring in the FTRs, and it was a commercial decision to send them on to West Yorkshire. When the FTRs went, they were replaced with newer double-deckers. The vast majority of First's network is run commercially, which means the council has no say in the matter, so when routes are changed around, that is First's decision and theirs alone.

What you also have to remember is that buses generally last for 12–15 years before they are ready to be scrapped or moved onto school bus duty. In 2001, First York bought a complete fleet of about 100 brand new buses and got rid of everything it already had. So while quite a lot of their buses are starting to look tired now, that is largely a consequence of the massive investment they put in all in one go back in 2001.

(I'm not saying First are perfect, far from it. You just have to compare their older buses with Transdev's buses of the same age, like most of the ones they use on the Unibus, and you can see a marked difference between Transdev's high spec buses that have been properly looked after, and First's, which were neither high spec nor have they had the same level of TLC.)
[quote][bold]Oaklands Resident[/bold] wrote: Stage Carriage services on the other hand have been in decline for the last 3 years. The number of passengers has fallen by around 10%. The Council took away nearly new buses such as the ftr and failed to replace them with modern equivalents. Bus routes were hacked about and then changed again (for the .better) just before the survey was taken.[/quote] Hardly fair to blame the council for that one, it was a commercial decision by First to bring in the FTRs, and it was a commercial decision to send them on to West Yorkshire. When the FTRs went, they were replaced with newer double-deckers. The vast majority of First's network is run commercially, which means the council has no say in the matter, so when routes are changed around, that is First's decision and theirs alone. What you also have to remember is that buses generally last for 12–15 years before they are ready to be scrapped or moved onto school bus duty. In 2001, First York bought a complete fleet of about 100 brand new buses and got rid of everything it already had. So while quite a lot of their buses are starting to look tired now, that is largely a consequence of the massive investment they put in all in one go back in 2001. (I'm not saying First are perfect, far from it. You just have to compare their older buses with Transdev's buses of the same age, like most of the ones they use on the Unibus, and you can see a marked difference between Transdev's high spec buses that have been properly looked after, and First's, which were neither high spec nor have they had the same level of TLC.) Stevie D
  • Score: -26

12:27pm Thu 27 Mar 14

Jackanory2 says...

BL2 wrote:
Hahahahahahahaha! It is an April fools right?
Thats what I thought.
[quote][p][bold]BL2[/bold] wrote: Hahahahahahahaha! It is an April fools right?[/p][/quote]Thats what I thought. Jackanory2
  • Score: -9

1:06pm Thu 27 Mar 14

yorkonafork says...

I got a promotion at work last week because I invented a new e-mail system which uses digital technology on computer in a more efficient matter. I also got engaged to a great lady who I've been with for 3 years....I put all this down to the Lendal Bridge trial.

Go bless our council and the bridge, what a bridge *wipes tear away*
I got a promotion at work last week because I invented a new e-mail system which uses digital technology on computer in a more efficient matter. I also got engaged to a great lady who I've been with for 3 years....I put all this down to the Lendal Bridge trial. Go bless our council and the bridge, what a bridge *wipes tear away* yorkonafork
  • Score: -3

1:25pm Thu 27 Mar 14

MorkofYork says...

York2000 wrote:
More Lendal clickbait from the Press. The comments above show how people fall for it.
People want to comment. This is capitalism working in our favor.
[quote][p][bold]York2000[/bold] wrote: More Lendal clickbait from the Press. The comments above show how people fall for it.[/p][/quote]People want to comment. This is capitalism working in our favor. MorkofYork
  • Score: -10

1:48pm Thu 27 Mar 14

Daisy75 says...

york_chap wrote:
1) "The research found York's buses were considered best value for money, in the best condition, and bus drivers were ranked in the top quarter for their welcome and helpfulness, appearances and smooth driving. The study also ranked York's services in the top quarter of satisfaction with bus stops, comfort and safety of vehicles".

2) "Councillor Dave Merrett said the results showed the trial closure of Lendal Bridge was working"

I'm failing to see the link here. Please could someone explain to me how closing Lendal Bridge has improved the appearance, driving style and demeanour of bus drivers, improved the condition and comfort of buses and improved the quality of bus stops?

Answers on a postcard please.
York_chap, you obviously have no understanding of how the Council's mind works. It's clear that actual surveys about Lendal Bridge with unfavourable opinions about the bridge plus proper factual traffic stats about the effect of the closure have to be ignored as they don't support what the Council wants, thus they have to clutch at increasingly tenuous surveys to try and find something to support them!
[quote][p][bold]york_chap[/bold] wrote: 1) "The research found York's buses were considered best value for money, in the best condition, and bus drivers were ranked in the top quarter for their welcome and helpfulness, appearances and smooth driving. The study also ranked York's services in the top quarter of satisfaction with bus stops, comfort and safety of vehicles". 2) "Councillor Dave Merrett said the results showed the trial closure of Lendal Bridge was working" I'm failing to see the link here. Please could someone explain to me how closing Lendal Bridge has improved the appearance, driving style and demeanour of bus drivers, improved the condition and comfort of buses and improved the quality of bus stops? Answers on a postcard please.[/p][/quote]York_chap, you obviously have no understanding of how the Council's mind works. It's clear that actual surveys about Lendal Bridge with unfavourable opinions about the bridge plus proper factual traffic stats about the effect of the closure have to be ignored as they don't support what the Council wants, thus they have to clutch at increasingly tenuous surveys to try and find something to support them! Daisy75
  • Score: -1

1:52pm Thu 27 Mar 14

York2000 says...

MorkofYork says...

York2000 wrote:
More Lendal clickbait from the Press. The comments above show how people fall for it.
People want to comment. This is capitalism working in our favor.

No it isn't. Bridge is still closed, and no amount of Press webpages will change it, because the Press don't care. They just want traffic to their website. Capitalism fooling people, again.
MorkofYork says... York2000 wrote: More Lendal clickbait from the Press. The comments above show how people fall for it. People want to comment. This is capitalism working in our favor. No it isn't. Bridge is still closed, and no amount of Press webpages will change it, because the Press don't care. They just want traffic to their website. Capitalism fooling people, again. York2000
  • Score: -14

3:37pm Thu 27 Mar 14

mmarshal says...

All I can say is if Firstbus in York is amongst the best, I pity bus users in other areas.
PS: What planet is Councillor Merrett on?
All I can say is if Firstbus in York is amongst the best, I pity bus users in other areas. PS: What planet is Councillor Merrett on? mmarshal
  • Score: -2

4:15pm Thu 27 Mar 14

dementia says...

When was the survey carried out please?
When was the survey carried out please? dementia
  • Score: -7

4:19pm Thu 27 Mar 14

Ichabod76 says...

There are 468 local councils in the UK

on what criteria were the 18 other local authorities chosen to be compared with York ?

regardless a 4% data sample is useless

I can only assume the nameless author of the article meant County not Country, of which there are 22 local authorities

York has a population of over 200,000 so to survey 1000 or 0.5% of the populous is again useless !

Blair and Campbell would be proud of this spin job !
There are 468 local councils in the UK on what criteria were the 18 other local authorities chosen to be compared with York ? regardless a 4% data sample is useless I can only assume the nameless author of the article meant County not Country, of which there are 22 local authorities York has a population of over 200,000 so to survey 1000 or 0.5% of the populous is again useless ! Blair and Campbell would be proud of this spin job ! Ichabod76
  • Score: -7

4:41pm Thu 27 Mar 14

MouseHouse says...

if this correct then lord know how bad the other places were. The Tories must be pleased, deregulation of buses was their policy, except of course in London where this form of inefficient, damaging, over priced free market lunacy would be too visible to visitors.
if this correct then lord know how bad the other places were. The Tories must be pleased, deregulation of buses was their policy, except of course in London where this form of inefficient, damaging, over priced free market lunacy would be too visible to visitors. MouseHouse
  • Score: -9

4:49pm Thu 27 Mar 14

wildthing666 says...

The last time I used a bus the driver set off before I sat down propelling me into the seat. I vowed then never to use the bus again and so far haven't and do not intend too.
The last time I used a bus the driver set off before I sat down propelling me into the seat. I vowed then never to use the bus again and so far haven't and do not intend too. wildthing666
  • Score: -8

5:19pm Thu 27 Mar 14

Caecilius says...

Depends what questions you ask, doesn't it? If you're trying to establish whether York's bus services offer a speedy, convenient way of travelling throughout the city, then it would be ludicrous to suggest that they're among the best in the country. In this area, at least, there's no service after 8 p.m., and the only other part of York that you can travel to without having to get off and catch a second bus is the city centre. It's literally just as quick for me to walk three miles to work as to catch the bus, even though there are stops near my house and outside my workplace. Having lived in Nottingham and Sheffield, there was a far better bus service there. But then, the comparison is only between 19 local authorities, so the claim that the bus service has been shown to be "among the best in the country" is obvious nonsense.
Depends what questions you ask, doesn't it? If you're trying to establish whether York's bus services offer a speedy, convenient way of travelling throughout the city, then it would be ludicrous to suggest that they're among the best in the country. In this area, at least, there's no service after 8 p.m., and the only other part of York that you can travel to without having to get off and catch a second bus is the city centre. It's literally just as quick for me to walk three miles to work as to catch the bus, even though there are stops near my house and outside my workplace. Having lived in Nottingham and Sheffield, there was a far better bus service there. But then, the comparison is only between 19 local authorities, so the claim that the bus service has been shown to be "among the best in the country" is obvious nonsense. Caecilius
  • Score: 4

5:24pm Thu 27 Mar 14

daveyboy25 says...

Congratulations first and york council, I must to admit it has been more realiable since the bridge closure
Congratulations first and york council, I must to admit it has been more realiable since the bridge closure daveyboy25
  • Score: 24

7:19pm Thu 27 Mar 14

Igiveinthen says...

daveyboy25 wrote:
Congratulations first and york council, I must to admit it has been more realiable since the bridge closure
This is definitely a wind up comment?
[quote][p][bold]daveyboy25[/bold] wrote: Congratulations first and york council, I must to admit it has been more realiable since the bridge closure[/p][/quote]This is definitely a wind up comment? Igiveinthen
  • Score: -42

2:42am Fri 28 Mar 14

Magicman! says...

Great, now I have to clean my computer... I splurted pepsi out in shock when I read this page.

How can bus punctuality be 'among the top third' when the number 5 service is consistently late by anything up to 25 minutes... and the P&R number 9 service can be running 5-10 minutes late for a service to York when it arrives from Monks Cross into the P&R site, but the driver will still go off into the office for ages - so long in fact that the eco-management system on the bus shuts down the engine to save fuel

The research found York's buses were considered best value for money, in the best condition,

BEST VALUE FOR MONEY?? A return from where I live to the city and back would now be at least £3.50... in Manchester I can get on A TRAIN and go to Glossop and back in the evening for the same money!! Compare First York's fares to fares of First in Manchester, or National Express in the Birmingham area (of which their day ticket is the same price as York's but covers then entire Birmingham area), and York's fares look to be extortionate.

And whilst First are indeed making efforts to improve their fleet, with 5 Hybrid double deckers due out in service in about 10 days time and 12 electric buses on order (6 built and due for Poppleton P&R service), there are a number of buses still here from 2001 and 2002 which at the time they were bought were specified on the cheap anyway (as Firstgroup as a whole were really cutting corners at the time) but some of them now go down the road and motorists behind have to put on their fog lights as the bus suddenly makes that corner of York feel like Beijing on a morning.... and as for Transdev, for the last 6 months or so their supposedly 'Flagship' Coastliner service 844 has been regularly served by buses from Burnley ('Starship') and Blackburn ('Spot On') and now from Harrogate because they can't be bothered to get anything else in or to repaint them, and then there's the single decker going round which is half-finished where the company started to repaint it and then couldn't be bothered to finsih it and just stuck on some oval-cut sheets of A4 on the bus with 'Transdev' and some overly-cheesy motto on it to the front and sides of the bus; and during August 2013 they even put two buses dating from 1990 ('H' reg) onto the route (search Flikr for 'Keighley Olympian 844' and you might see the buses in question)....
However, Transdev do have the odd bus that is decent... the one in Harrogate colours is specified nicely inside even if the exterior needs updating, and there is a bus with a "YD02" registration (March 2002) in Coastliner colours that is a far nicer vehicle to ride than anything First offers from the same date - the problem is now I'm not seeing any investment, there's no new routes being announced, they're about to stop operating the 35/X35 (though not entirely because of their own doing), and the 'anything goes' policy with route 844 and not repainting buses would seem to suggest that perhaps that service doesn't have a future

--

The park and ride services in themselves are indeed highly rated though. It is worth noting that, a bit like railway franchising, bus companies actually make bids to the council as to how much they will pay them to run the routes - whereas in other places the P&R services have to be subsidised.... then the buses are fairly moden (though I do believe they are about to all be replaced within the next 12 months) and all in a dedicated and tasteful livery that is easy for tourists to identify - and this goes back right to the 1990's after the blue Scania buses were introduced... York's Park and Ride offering is one that other cities try and copy... Actually I have found this blog with a bit more about York's P&R buses here:- http://derbyandyork.
blogspot.co.uk/2014/
01/why-is-p-so-popul
ar-in-york.html

The problem however is that ordinary services seem to be left behind in comparison. Ever since the P&R service 9 started to serve Monks Cross shops, the original Monks Cross service via Elmfield Avenue has been hacked back further and further. When it was announced this was to become service 12, I thought that would be an improvement in that the popular Foxwood leg of the route would support the Monks Cross leg and so we'd see a return of buses leaving Monks Cross at up to 8pm like the good old days - instead the route was hacked back even further so the last bus to beyond Elmfield Avenue leaves Stonebow at 4.40pm, before most people finish work, and is even earlier than the last bus to Elvington or tiny villages such as Seaton Ross; and this was because First decided to confuse the hell out of evening customers by having the 12 bus from Foxwood get to the rail station and then go off to Haxby as the 13, but the destination of the bus at Foxwood simply states "York rail station" with no mention of "Continues to Haxby as 13" (compare that to ConnexionsBuses route 412: "Cont. to Harrogate as X70"). And because the bus swaps over on an evening, this means daytime services have to be 'aligned' - meaning if you have an appointment in the Stonebow area and catch your bus on Huntington Road near Yearsley Bridge, you have 2 buses one directly behind the other which arrive at the stop both going that way and then nothing else for another 30 minutes. The number 5 service provision is worse now than in 1997 when Strensall had the 3, 3B and 3X all running every 30 minutes to give a core frequency of a bus every 10 minutes between Strensall, Huntington, and the rail station, but with the added bonus that if you lived in Strensall but worked in Stonebow you actually had a bus service to get you there!

-
As a closing point, Lothian Buses in Edinburgh (a council-run bus company) has been awarded "best bus company" several years in a row (something like 7 years as I recall), whilst First York has had that title only once - shortly after they introduced the FTR....
Great, now I have to clean my computer... I splurted pepsi out in shock when I read this page. How can bus punctuality be 'among the top third' when the number 5 service is consistently late by anything up to 25 minutes... and the P&R number 9 service can be running 5-10 minutes late for a service to York when it arrives from Monks Cross into the P&R site, but the driver will still go off into the office for ages - so long in fact that the eco-management system on the bus shuts down the engine to save fuel [quote]The research found York's buses were considered best value for money, in the best condition, [/quote] BEST VALUE FOR MONEY?? A return from where I live to the city and back would now be at least £3.50... in Manchester I can get on A TRAIN and go to Glossop and back in the evening for the same money!! Compare First York's fares to fares of First in Manchester, or National Express in the Birmingham area (of which their day ticket is the same price as York's but covers then entire Birmingham area), and York's fares look to be extortionate. And whilst First are indeed making efforts to improve their fleet, with 5 Hybrid double deckers due out in service in about 10 days time and 12 electric buses on order (6 built and due for Poppleton P&R service), there are a number of buses still here from 2001 and 2002 which at the time they were bought were specified on the cheap anyway (as Firstgroup as a whole were really cutting corners at the time) but some of them now go down the road and motorists behind have to put on their fog lights as the bus suddenly makes that corner of York feel like Beijing on a morning.... and as for Transdev, for the last 6 months or so their supposedly 'Flagship' Coastliner service 844 has been regularly served by buses from Burnley ('Starship') and Blackburn ('Spot On') and now from Harrogate because they can't be bothered to get anything else in or to repaint them, and then there's the single decker going round which is half-finished where the company started to repaint it and then couldn't be bothered to finsih it and just stuck on some oval-cut sheets of A4 on the bus with 'Transdev' and some overly-cheesy motto on it to the front and sides of the bus; and during August 2013 they even put two buses dating from 1990 ('H' reg) onto the route (search Flikr for 'Keighley Olympian 844' and you might see the buses in question).... However, Transdev do have the odd bus that is decent... the one in Harrogate colours is specified nicely inside even if the exterior needs updating, and there is a bus with a "YD02" registration (March 2002) in Coastliner colours that is a far nicer vehicle to ride than anything First offers from the same date - the problem is now I'm not seeing any investment, there's no new routes being announced, they're about to stop operating the 35/X35 (though not entirely because of their own doing), and the 'anything goes' policy with route 844 and not repainting buses would seem to suggest that perhaps that service doesn't have a future -- The park and ride services in themselves are indeed highly rated though. It is worth noting that, a bit like railway franchising, bus companies actually make bids to the council as to how much they will pay them to run the routes - whereas in other places the P&R services have to be subsidised.... then the buses are fairly moden (though I do believe they are about to all be replaced within the next 12 months) and all in a dedicated and tasteful livery that is easy for tourists to identify - and this goes back right to the 1990's after the blue Scania buses were introduced... York's Park and Ride offering is one that other cities try and copy... Actually I have found this blog with a bit more about York's P&R buses here:- http://derbyandyork. blogspot.co.uk/2014/ 01/why-is-p-so-popul ar-in-york.html The problem however is that ordinary services seem to be left behind in comparison. Ever since the P&R service 9 started to serve Monks Cross shops, the original Monks Cross service via Elmfield Avenue has been hacked back further and further. When it was announced this was to become service 12, I thought that would be an improvement in that the popular Foxwood leg of the route would support the Monks Cross leg and so we'd see a return of buses leaving Monks Cross at up to 8pm like the good old days - instead the route was hacked back even further so the last bus to beyond Elmfield Avenue leaves Stonebow at 4.40pm, before most people finish work, and is even earlier than the last bus to Elvington or tiny villages such as Seaton Ross; and this was because First decided to confuse the hell out of evening customers by having the 12 bus from Foxwood get to the rail station and then go off to Haxby as the 13, but the destination of the bus at Foxwood simply states "York rail station" with no mention of "Continues to Haxby as 13" (compare that to ConnexionsBuses route 412: "Cont. to Harrogate as X70"). And because the bus swaps over on an evening, this means daytime services have to be 'aligned' - meaning if you have an appointment in the Stonebow area and catch your bus on Huntington Road near Yearsley Bridge, you have 2 buses one directly behind the other which arrive at the stop both going that way and then nothing else for another 30 minutes. The number 5 service provision is worse now than in 1997 when Strensall had the 3, 3B and 3X all running every 30 minutes to give a core frequency of a bus every 10 minutes between Strensall, Huntington, and the rail station, but with the added bonus that if you lived in Strensall but worked in Stonebow you actually had a bus service to get you there! - As a closing point, Lothian Buses in Edinburgh (a council-run bus company) has been awarded "best bus company" several years in a row (something like 7 years as I recall), whilst First York has had that title only once - shortly after they introduced the FTR.... Magicman!
  • Score: 6

7:16am Fri 28 Mar 14

oldgoat says...

Cllr Merrett can take heart from the fact that my use of any bus is one of necessity, and NOTHING WHATSOEVER to do with any bridge being closed.

I will continue to use car, bike and bus in order of practicality.

He is grasping at straws for excuses to keep Lendal Bridge closed.
Cllr Merrett can take heart from the fact that my use of any bus is one of necessity, and NOTHING WHATSOEVER to do with any bridge being closed. I will continue to use car, bike and bus in order of practicality. He is grasping at straws for excuses to keep Lendal Bridge closed. oldgoat
  • Score: -49

7:40am Fri 28 Mar 14

Igiveinthen says...

oldgoat wrote:
Cllr Merrett can take heart from the fact that my use of any bus is one of necessity, and NOTHING WHATSOEVER to do with any bridge being closed.

I will continue to use car, bike and bus in order of practicality.

He is grasping at straws for excuses to keep Lendal Bridge closed.
Now that's something I whole heartedly agree with, this continuous sniping at an individuals choice of transport is getting very tedious.
[quote][p][bold]oldgoat[/bold] wrote: Cllr Merrett can take heart from the fact that my use of any bus is one of necessity, and NOTHING WHATSOEVER to do with any bridge being closed. I will continue to use car, bike and bus in order of practicality. He is grasping at straws for excuses to keep Lendal Bridge closed.[/p][/quote]Now that's something I whole heartedly agree with, this continuous sniping at an individuals choice of transport is getting very tedious. Igiveinthen
  • Score: -29

3:20pm Fri 28 Mar 14

Stevie D says...

Ichabod76 wrote:
There are 468 local councils in the UK

Caecilius wrote:
But then, the comparison is only between 19 local authorities, so the claim that the bus service has been shown to be "among the best in the country" is obvious nonsense.

While there may be 468 local councils, that includes district councils – there are 150 local authorities (ie, on the same tier as York).

But it's better than that, because several of the areas surveyed covered multiple local authorities (eg Greater Manchester, South Yorkshire). In total, the survey covered up to about 50 local authorities, depending on whether for example the West Yorkshire Metro survey did look at each of Leeds, Bradford, Wakefield, Kirkless and Calderdale. Either way, the survey did cover a very significant proportion of the country, and more so when you consider that it completely excludes London (as being a law unto itself).
[quote][bold]Ichabod76[/bold] wrote: There are 468 local councils in the UK[/quote] [quote][bold]Caecilius[/bold] wrote: But then, the comparison is only between 19 local authorities, so the claim that the bus service has been shown to be "among the best in the country" is obvious nonsense.[/quote] While there may be 468 local councils, that includes district councils – there are 150 local authorities (ie, on the same tier as York). But it's better than that, because several of the areas surveyed covered multiple local authorities (eg Greater Manchester, South Yorkshire). In total, the survey covered up to about 50 local authorities, depending on whether for example the West Yorkshire Metro survey did look at each of Leeds, Bradford, Wakefield, Kirkless and Calderdale. Either way, the survey did cover a very significant proportion of the country, and more so when you consider that it completely excludes London (as being a law unto itself). Stevie D
  • Score: -2

1:20am Sat 29 Mar 14

ZachCohen says...

My recent bus journeys.
Single from town to Clifton moor (2miles)'Frequent' bus service leaves me standing at the bus stop for 45 minutes. As one bus didn't turn up the bus is full and I stand. £2.20 cost.
From my mates house in Dudley to Birmingham centre (7/8miles). Bus turns up at time stated on timetable. I wait 3 minutes. Room for me to sit as adequate services running. £1 cost. Driver happy as it was £1 for any journey and he didn't have to faf with change.


My trips to town are now on my bike. Or I pay 90p and use foss bank and park my car for an hour.
My recent bus journeys. Single from town to Clifton moor (2miles)'Frequent' bus service leaves me standing at the bus stop for 45 minutes. As one bus didn't turn up the bus is full and I stand. £2.20 cost. From my mates house in Dudley to Birmingham centre (7/8miles). Bus turns up at time stated on timetable. I wait 3 minutes. Room for me to sit as adequate services running. £1 cost. Driver happy as it was £1 for any journey and he didn't have to faf with change. My trips to town are now on my bike. Or I pay 90p and use foss bank and park my car for an hour. ZachCohen
  • Score: 0

12:02am Tue 1 Apr 14

RoseD says...

Winchester's bus service is EXCELLENT. I have 3 times had drivers stop and open the door to make sure I didn't want a ride: they had recognized me from previous trips. One driver called Chris who drives a Blue Star No 1 between S'hampton and Winchester is SO LOVED that, when he stopped at a Co-Op, two people came out, gave him a small cake & a hug. I've had the drivers wait while I slowwwly, slooowly walk up to the bus (here in York drivers will close the door IN MY FACE and pull away), I've been shown genuine kindness. Same with Gosport, pretty good in Portsmouth. London: often very good drivers AND none of the cities/towns mentioned make you take a wretched 'receipt' when you've used a BUS PASS. Why would I need a rect? What a waste of paper. I agree, they may have had 5 positive responses and the rest got 4.

I have used buses here in York since 2005.
Winchester's bus service is EXCELLENT. I have 3 times had drivers stop and open the door to make sure I didn't want a ride: they had recognized me from previous trips. One driver called Chris who drives a Blue Star No 1 between S'hampton and Winchester is SO LOVED that, when he stopped at a Co-Op, two people came out, gave him a small cake & a hug. I've had the drivers wait while I slowwwly, slooowly walk up to the bus (here in York drivers will close the door IN MY FACE and pull away), I've been shown genuine kindness. Same with Gosport, pretty good in Portsmouth. London: often very good drivers AND none of the cities/towns mentioned make you take a wretched 'receipt' when you've used a BUS PASS. Why would I need a rect? What a waste of paper. I agree, they may have had 5 positive responses and the rest got 4. I have used buses here in York since 2005. RoseD
  • Score: -1

1:40am Tue 1 Apr 14

jake777 says...

RoseD wrote:
Winchester's bus service is EXCELLENT. I have 3 times had drivers stop and open the door to make sure I didn't want a ride: they had recognized me from previous trips. One driver called Chris who drives a Blue Star No 1 between S'hampton and Winchester is SO LOVED that, when he stopped at a Co-Op, two people came out, gave him a small cake & a hug. I've had the drivers wait while I slowwwly, slooowly walk up to the bus (here in York drivers will close the door IN MY FACE and pull away), I've been shown genuine kindness. Same with Gosport, pretty good in Portsmouth. London: often very good drivers AND none of the cities/towns mentioned make you take a wretched 'receipt' when you've used a BUS PASS. Why would I need a rect? What a waste of paper. I agree, they may have had 5 positive responses and the rest got 4.

I have used buses here in York since 2005.
The reason you have to take a ticket is in case of an accident and you need to claim, it is your proof that you were on the bus at the time, It is not for your seat or ride. read the rulkes of carraige.
[quote][p][bold]RoseD[/bold] wrote: Winchester's bus service is EXCELLENT. I have 3 times had drivers stop and open the door to make sure I didn't want a ride: they had recognized me from previous trips. One driver called Chris who drives a Blue Star No 1 between S'hampton and Winchester is SO LOVED that, when he stopped at a Co-Op, two people came out, gave him a small cake & a hug. I've had the drivers wait while I slowwwly, slooowly walk up to the bus (here in York drivers will close the door IN MY FACE and pull away), I've been shown genuine kindness. Same with Gosport, pretty good in Portsmouth. London: often very good drivers AND none of the cities/towns mentioned make you take a wretched 'receipt' when you've used a BUS PASS. Why would I need a rect? What a waste of paper. I agree, they may have had 5 positive responses and the rest got 4. I have used buses here in York since 2005.[/p][/quote]The reason you have to take a ticket is in case of an accident and you need to claim, it is your proof that you were on the bus at the time, It is not for your seat or ride. read the rulkes of carraige. jake777
  • Score: 0

5:32pm Tue 1 Apr 14

SamC25 says...

I started living here in 2005. Before then, I lived in Stockport as a teenager and caught the bus every day to get to college in Marple. Whilst I can't comment on the price (I had student discount so it cost me 40p for a single), the buses were reliable (despite coming from Ashton) and the local bus that went to Stockport gave the time of every single bus that stopped at that stop that day. In other words, no problems. I have never ever had that service here, in fact, thanks to the new signage at the Theatre Royale, I have no idea what time my Number 1 bus arrives.
I started living here in 2005. Before then, I lived in Stockport as a teenager and caught the bus every day to get to college in Marple. Whilst I can't comment on the price (I had student discount so it cost me 40p for a single), the buses were reliable (despite coming from Ashton) and the local bus that went to Stockport gave the time of every single bus that stopped at that stop that day. In other words, no problems. I have never ever had that service here, in fact, thanks to the new signage at the Theatre Royale, I have no idea what time my Number 1 bus arrives. SamC25
  • Score: 0

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