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Watchdog hits out at ‘potentially oppressive’ restrictions at Lifestyles care home
9:16am Tuesday 24th September 2013 in News
A WATCHDOG claims a York care home has been failing to protect residents from possible abuse and also imposing “‘potentially oppressive” restrictions on them.
The Care Quality Commission (CQC) also says there has been poor record-keeping at Lifestyles, in Wentworth Road, Scarcroft Hill, which provides accommodation for up to 19 adults who may have a learning disability or mental health needs.
The commission’s concerns are raised in a report published following an inspection on July 26.
It says the home had failed to take appropriate steps to identify the possibiliy of abuse and prevent it happening, with some entries in care records of incidents which should have been referred to the local authority under its safeguarding adults procedures.
The report said a number of restrictions on residents were in place, including times by which they had to be in by, which had not been made using ‘formal deprivation of liberty safeguards’.
It says the regime had the potential to be oppressive and examples of entries in care plans included: “Restrictions still in place. X asked if they could stay out an extra half an hour at football. Told no, they will have to speak to manager tomorrow”, and “‘X arrived home, wanted to watch DVD, told X they had to have a bath first”
The report says residents were accepting of these restrictions, which seemed to be by consent, and they were happy living at the home and were positive about the staff, with comments including: “They are excellent,” and “Lovely staff here.”
However the provider had been asked to make improvements to ensure residents were protected from ‘institutionalised regimes.’ Julie Davis, director of Dove Care Ltd, which owns the home, admitted mistakes had been made over the wording in care plans.
She said standards had changed, and steps were now being taken to ensure the home complied with them and with the CQC’s requests.
She said she would always take tough and decisive action if there was ever any suggestion that residents were being abused, but stressed she had total confidence in her staff.
Graham Terry, assistant director of adult commissioning at City of York Council, said: “We have been working with the care home provider to ensure that they are meeting the needs of individual residents and will continue to support them to address the issues raised by the Care Quality Commission.”