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Dismal bus service
IN RECENT weeks I have observed an increase in complaints on your letters page regarding bus services operated by First, and would like to add my latest experience.
This bus never turned up, but another was due at 8.40pm. This arrived at 9pm (20 minutes late).
Also at the bus stop were three other passengers (all over retirement age), one of whom eventually decided to make other arrangements to get home having waited for too long already on a chilly night.
After speaking on the phone with First the following morning, I was politely told the 8.10pm bus never arrived because a driver rang in sick at short notice. The second bus was late was because it had to take on fuel.
It is not good enough to leave elderly people waiting for nearly an hour out in the cold just after hospital visiting time.
Isn’t it time someone with some clout, eg council and traffic commissioners, sorted out First? Their performance is dismal.
Mr C Duckels, Reighton Avenue, Clifton, York.
•THE article headlined “Big bus changes in York” (The Press, October 6) says the No14 connecting Beckfield Lane with York is to run early evenings and Sundays.
Well, on the time-table it states the last bus is in Beckfield Lane at 5.45pm. I hardly call that the evening; and no buses on Sundays and Bank Holidays. I don’t call this much of an improved service.
J M Bradley, Jute Road, Acomb, York.