Keep buses local (From York Press)

Keep buses local

8:38am Thursday 11th October 2012 in Letters By Readers' letters

LOOKING at all the sterling work done by many small rural bus companies, it has to be said that First attracts many complaints in York.

Many letter writers have complained now in The Press about the problems that exist with large companies running our transport these days.

The big question that has to be asked is: how long is this constant list of complaints to continue? It would appear that the First York complaints system is not working and needs to open a local office in York with helpful staff like we used to have.

The replies and returned answering to letters is not been received well from those that have complained in the past.

Keith Chapman, Bus user watchdog, Custance Walk, York.

•WITH reference to the controversy surrounding the proposed changes to the number 11 bus route and it not doing the South Bank loop.

For years Bishopthorpe passengers and South Bank residents have all been urging the council to make Balmoral Terrace/Queen Victoria Street one way. This could easily be done with very little upheaval and would need only a couple of altered traffic signs.

If this was implemented, there would be no need for the bus to stop running down there as traffic would flow freely.

If the direction of travel was from Knavesmire Road towards Bishopthorpe Road, the turn would be easier for the bus and quicker, as it would not have to double back on itself, especially at peak times.

At present it only takes one inconsiderate, impatient car or van driver to create a ‘‘face-off’’ with neither being able to reverse due to all the parked cars.

Mrs P Whitlea, De Gray Place, Bishopthorpe, York.